- Sullivans Car Care Center INC.
Salvatore said they were honest, price was fair, and they were quick. |
Elaine said she has been with this facility for a long time and has no issues. |
Dave said they are very good, prompt, and they got it done. He said he is very happy with their service. |
Gary said their employees are top-notch and they took care of everything for him. He said if he has needs in the future, he will go there. |
Fast and done right |
Diane said they are very good there, they are excellent. She has been going there for years, they are the best. |
Quick courteous service |
Nicole said she was really happy with the work, they were super friendly but they did repair work on her vehicle without calling her to authorize it and it was small so it wasn't a big deal. |
Tom said the staff at this business did a very good job and they were very courteous, too. |
Sullivans always gives you the best service with a smile |
Claude said he's been there before and he knows they do a good job. He said his daughter has gone there, as well. |
Your business is very welcoming with your sweet and personable receptionist. I am waited on promptly and kept informed on the progress. Like I have mentioned in the past, good, reasonable and fairly priced services will keep me coming back. |
John stated everything in a timely fashion. |
Excellent service Excellent price Excellent people |
Very professional and fair prices |
Chris said they did a good job. |
Janice said they got the job that she needed to have done, she didn't have to wait too long, they gave her an appointment right away, she was satisfied, and she wants to thank them for treating her decently. |
Chris said they do good work. |
David said the staff always treats him well and they provide quick service. Overall, he has no issues. |
I have always had outstanding service from everyone at Sullivan's! They have done a fantastic job maintaining my car and their rates are very fair. Being trustworthy in this market is rare, and Sullivan's is a gem! I have recommended them to many, and will continue to do so. |
Frank said they always get him in whenever he needs them, and they always do a little extra and check everything. |
Zac said this is an awesome business that does great work and he has never had any complaints about them. |
Tony said the staff is good and they always do a good job. |
Albert said they provided good service and he appreciated the honesty of the mechanic. |
Diane said this business did a wonderful job and they also had a nice staff. |
Jim said he likes the way he gets treated at this business. |
Anna said she loves this business because they have helped her many times and they are the best every time. |
Tim said he took his vehicle to this business and he felt the quote they gave him for the work was too high, so he took his vehicle elsewhere. He added his friends and family use this business and it came highly recommended to him. |
Steve said the service was good at this business. |
Mike stated they got it in, got it done and fixed it right the first time. |
Cooper said he is always taken care of by the staff at this business when he goes here. |
Mark said he takes a lot of company vehicles to them. If they make a mistake, they correct it right away, are real easy to work with and they are great at this business. |
My experience with Sullivan’s has always been great. |
Deborah states the business is honest and always fixes her vehicle. |
In and out just like I like it, great staff. |
Edward said the issue with his vehicle has not been resolved. |
Spoke with Debra. She said they got her in the same day, the inspection went flawlessly, no problems. |
Hal said he has been a customer for a long time and would not go anywhere else. |
Carolyn stated that everything was perfect and quick. The building is beautiful. |
Very honest shop and reasonable prices. Always does great work. |
David said the work was done correctly. |
Ken said they were good, there were no extra services or costs added, and his vehicle was done when they said it would be. He said hes known Steve for 25 years and he recommends the business all the time. |
Nicolas stated he likes the business and has been with them for years. The business needs longer hours. |
Tom said they were good and they were honest. |
Francois said they did very very well. |
Kayla said shes gone to them for years off and on, and multiple other family members go there, and theyre really nice to them. They are really thorough, efficient, honest and fair. |
Christopher said they fixed the problem in a timely manner, followed up with him after the fact, and did the repair in a day. The price was reasonable, as well. He will be going back. |
Jeremy said they are great people and they did a wonderful job. |
I brought my son's Honda Accord for a power steering leak and they charged 128.00 bucks for supposedly fixing it Wich they didn't. They just cleaned the mess and that was it cause they said...oh...we out a clamp! REALLY?? A CLAMP? 128.00 BUCKS!?? Well the next 2 days I had to filled up the canister cause leak was the same!! So when I took it again they tried to charge me 180.00 bucks to just install the return hose charging 57.00 dollars for the hose and the rest of the 180.00 on Labor!! Dude! I bought the hose on eBay for 18.00 bucks and installed it myself! WHAT A RIPPED OFF!! NICE TRY!!! NEVER AGAIN!! |
Debby said they are good at what they do. |
had oil changed. Told m e rear brakes need to be addressed no pressure but will make appointment very soon I have been going there for a long time very satisfied |
Spoke with Mikes son Sean. He said he is very happy with them. He said they do fabulous work and he never has any complaints. |
Allan said he has been doing business with them for years. |
Rene said the owner looked at her vehicle and showed her what was wrong. He explained it in her terms to where she could understand it and went above and beyond for her. She came in late in the evening and stayed late to make sure that her vehicle was safe for her to drive. They made her feel very important and comfortable. |
Christian stated the business gets the job done fast and for a good price. |
Joe said the staff is very nice and they do excellent work. |
Vicki said the customer service was good and they explained to her what they were doing. |
Joe said this business provided great service. |
Zachary said the business did the best they could to fix the vehicle. |
Jon said they are life savers and he appreciates them. |
Gerry said she has never had an issue with them. When she takes her vehicle to other businesses they break her vehicle. This is the only place she will take it. They fix problems other businesses cause. They take care of the problem. |
Michelle said they are the best. |
Hal said that he likes the work that is done. |
Mark said he would recommend them. |
Thank you ! Your service was fantastic thank you to Tony Elkin for recommending you ! I will definitely be using you from now on and will tell my friends too |
Tony said they always do a good job and he has been going here for years. |
David said his vehicle is running very well. |
Charles said that the price was reasonable, the work was done on time, and everything was easy. |
James said the visit was easy and there were no complaints. |
Spoke with Kevin. He said when they can get them in it is fine. When the staff gets the vehicle they are able to fix it. Kevin said they bought both vehicles from them and they are happy with both vehicles, he just wishes it was easier to get in because of his schedule and the business's schedule. |
Over the years I have had good and bad experiences regarding car maintenance. I have been looking for a place where I could receive honest evaluation of any maintenance required with an appropriate price. Thus far I have been very pleased with the fair and honest service I have received and as long as I feel that is the case I shall visit Sullivan for all my car's care. |
Richard said they did what he asked. They did it as quick as they could. |
Carol said the staff is personable wonderful and accommodating. |
Spoke with Bill. He said there a little translation problem but the issue got fixed. |
They have had consistent good service when I bring my vehicle in and with everyone being so busy today I value the appointment reminders I send. |
Cory said that they had him in and out and priced fairly. |
The crew at Sullivan’s are the best! We have been with them for over 10 years now and we wouldn’t take our vehicles anywhere else. When you service with Sullivan’s you will drive with confidence. Guaranteed. |
Gerald said his whole family has gone there for a lot of years and they always make thing right. |
Robert said the business provides good service and hes overall very pleased. |
John said they did a good job. |
Excellent customer service all around from the front desk to their mechanics. Costs may be high, but then again what expense isn't high anymore nowadays? Like the old saying goes, you get what you pay for. Sullivan's is a high quality garage. I've never had any issues with their service or repair work, so I find paying their rates is worth not having to worry about the repair being done wrong and you know it's done right the first time. I would recommend anyone to go there. My only complaint is I had to wait one week to get in for an appointment, but that may just be how well they perform? If they were not doing a good job, people would take their business elsewhere and they would not have a week's wait. Sullivan's is worth the wait if you can help it. |
Mark said he has been going to this business for 12 years and they provided great service. |
Jack said the lady at the business was nice on the telephone. |
We take all our BMW's to your shop. We love the service + work you guys always perform. Honest shop would highly recommend. Thank you. |
I have visited your shop several times now and have always been pleased with my service and in the past I have just stopped in without an appointment to get air put in my tires where I received prompt and courteous service. |
Sean said they are very good. |
Gary said they always take care of him right away whereas other places were too busy. |
David said this business did everything he asked them to do in a timely manner. He also said they did not overcharge. |
Steve said the staff did what needed to be done and he had no problem. |
Tony said they always do a really good job. |
Spoke with Ilene. She said the business was cordial and on time and the price is good. |
Amanda said that they went above and beyond |
Chris said they do good work. |
Steve stated that the business provided quality service and great customer service. |
Jim said they are honest. |
The young gentlemen who did my inspection was exceptional in his customer service skills. I was so impressed with his demeanor & attention to detail. Everything a business could hope for in an employee. Thank you again for great service Sullivan’s Car Care. |
My Hyundai dealer was unable to get me an appointment until mid Dec. I contacted Sullivan's and we made an appointment for the following Monday. I dropped car off Monday morning and car was ready by 2pm. Test drove car and no more noise, and drive handling has improved. Car handles like new after sway bar links were replaced. Great job! |
Neil said they were very personable and it seemed like they were very knowledgeable. |
Dan said They were very honest and forthcoming. They were straightforward with him. |
Doug said he was overdue on an inspection and they were busy when he stopped by, but they fit him right in. |
Professional service completed in a timely fashion !!!! |
Deborah said the business s has always been honest with her. |
Thanks for resetting the tire chip! |
Kelly said the staff members are professionals, quick, timely and provide excellent service. |
Phillip said it was good and they were very nice. |
While performing a NYSI and oil change on a recently purchased pre-owned vehicle, they addressed what needed immediate attention and made suggestions on what to look for moving forward. Again, very honest and did not pressure me into a list of repairs. Another fantastic experience!!! |
As usual, we experienced excellent customer service. The work on the vehicle was completed correctly in a timely manner at a competitive from the car dealer. Always our 'go to' car care center!!! |
Brandon said he appreciates their service and the staff fixed his vehicle. |
Keith said that they're very good. They did what they said they would do for a decent price, He's had some problems with his vehicle since he picked it up. They told him to bring it right in and they'll have a look |
Excellent service and excellent communication! WTG Team Sullivan |
Great service every time! |
For about 17 years I've used - and recommended others to use - Sullivan's for repairs, maintenance, tires, etc. For my most recent repair I received the excellent care that I have come to expect from Steve and his crew! I was prepared for the repair to take a day or two to get my car repaired and returned to me. However, I received a call the afternoon of the day I took the car in. It was ready! I am always confident that Sullivan's will do ONLY the work that is needed and will do the job correctly. |
Dan said they were recommended by another business and the staff here did a good job. |
World Series, grand slam, Stanley Cup, hat trick, Triple Crown, Super Bowl. Team Sullivan's, a winning team. Knowledge, experience, done right the first time, quality workmanship. Try out a winning team, SULLIVAN'S. |
Highly recommend. |
Eric said the staff at the business was friendly and he was in quick plus the work was fair priced. |
Peter said everything with this business was fine. |
I got a screw in tire which caused a flat and I called and they told me to bring it in right away and it was filled in 20 minutes. |
The best place to go in the Mattydale/North Syracuse Ares. I wish I had started lot earlier than I did. |
Exceptional, phenomenol, service. Staff was neat, clean, and knowledgeable. Building was neat and clean. Aleays met with a smile. |
Hector said he liked that the business had prompt communication. |
Lawrence said he was happy with their job on his vehicle. |
We've been taking our cars to Sullivan's for years. They only do the work that needs to be done, they do it quickly, well and at a reasonable price. I would recommend Sullivan's to anyone. |
James said he liked the care, they were respectful and everyone had a good attitude. |
Once again Team Sullivan knocks it out of the park! Always very pleased with the staff and service! |
These people are scam artist . Over pricing there vehicles that are 12 thousand and selling them for 20 thousand!!!. Not happy with this place at all |
Steven said they are convenient. He added they are good at what they do. |
Sullivan’s car service always delivers prompt and excellent service. We always leave feeling confident about our car repairs or service. |
great work |
Spoke with Dawn. She said this was their second time there and they are pretty happy . |
Once again, Sullivans Car Care Center did an outstanding job & they never try to sell me parts that are not needed, while at the same time, making sure my vehicle is 100% safe. |
Jennifer said they are always available to help her out when she needs them. They are easy to work with. |
Terrance said they had a good price. They fixed it. They gave him all of the information. |
Spoke with Joann. Joann said they are always very good. They take really good care of her vehicle. |
My wife and I have bought 4 cars from Sullivan’s and the staff on all ends is amazing. The quality of their vehicles are top notch and their service department is on point. Will always be my first choice in purchasing a vehicle. |
quick and accurate |
I rate Sullivan's at 10. The best. |
Professional, courteous, trustworthy, reliable. Whenever I call especially when I have a problem, they ALWAYS take care of me! |
Chris said every time he goes there they are really good, have good technicians and are honest. |
I’ve been going to Sullivan’s for over 20 years and have always found them to be honest. They will never suggest or perform work that you don’t need. Firefly, helpful, knowledgeable staff. Fair pricing, in an industry where things can seem overpriced at times. You can’t always get an appointment right away, they’re open M-F 8-5 right now, but I’ll take them over the dealer nearly all the time. We generally don’t need much in the way of repairs, and routine maintenance is often heavily incentivized at the dealer, but for anything more it’s a no brainer. My most recent visit to Sullivan’s came as the result of an unexpected problem with my wife’s car. They had me on my way quickly, and I was very satisfied. You’d be hard pressed to find a better independent repair facility. Bonus tip: they acquire, refurbish, and sell a variety of used vehicles. |
Chris said the business is good. |
made an inspection appointment had me in and out in less then a 1/2 hour |
Steve said they did good. |
Tony said he has been going there for years. He trusts their work. |
Steve, Karen & the staff keep me and my family on the road! They have earned our trust to do what is necessary to keep our vehicles safe and reliable! |
Eric said they got it done the same day. The price was better than expected. The work was fine. |
great service |
Spoke with Joanne. She said they are very good people and do very good work, she has recommended them to lots of people because of the good work and service. |
Greg said they were very friendly, did what they promised and got it done in a timely fashion. |
Dorsey said they took care of him well. |
Steve said they have been doing work on his vehicle for a long time, 20 years and they do the job right. Always keep their promises. |
Service and employees great as always.... |
Always on time and always excellent service. |
Spoke with Joanne. She said the business has always been very good to them. She said she's known them for years. |
John said they did him good and he absolutely recommends them. |
outstanding |
Barry said he has always been happy with them. |
Pulled into Sullivan’s on a Monday morning without an appointment, asked them to take a ride with me and listen to a thumping noise in the passenger rear of my wife’s 2010 Camaro. They were kind enough to take a ride and put the car on the lift and look for the issue! Come to find out the after market rims have an inner and outer valve stem and the inner stem was hitting the brake line every time it rotated! They secured the brake line out of the way and soon after I was on my way! Great staff and the techs are wonderful! |
Spoke with Erick. He said he has never had an issue with them. |
Jennifer said they are always willing to fit her in. They are up front and transparent with costs, and they work with her on issues providing alternate options. She always gets the service she expects. |
great |
Pete said they did everything up to and past his expectations. |
I have no worries whenever I call, e-mail, text, I.M. Sullivans- If you have a problem with your vehicle, call and make an appointment for them to see your car- They will give you a free estimate. I've been with them for a little over 8 years now. You can't go wrong with Sullivans-- |
My car was sounding like creaking bones, immediately took it to Sullivans. They test drove it and said Struts. Was I going to be safe until the following week? That's when I could bring it in. The short amount of miles I would be driving it would be okay. I brought it in and they repaired it, of course with smiles! When I drove out it felt like a brand new car again!! I was so pleased with their work, as always. |
Eleanor said the staff takes care of her vehicle at a fair price. |
Wife classic broke down, had it towed to Sullivan’s and they diagnosed the problem quickly and fixed it right! Car runs beautiful, wife is happy! |
Jason said the business provides exceptional service. |
great service |
Timothy said that they do a good job. He'll have to go back because after the alignment, his vehicle is still pulling to one side. |
Spoke with Joanne. She said they are very good and she has recommended her family to go there. |
Best in class |
Very friendly. My car was taken it at my appointment time and was done expeditiously while I waited. |
So accommodating. Customer service is outstanding. Very very helpful! |
Shine said she had to take her vehicle back to the business 3 times for the same issue. She would not recommend for service. |
Needed inspection but was short on time. They were able to get me in and out in the morning and I made it back to work on time. Great service and they’re always willing to work with your schedule. |
I call, they get me in! Always great service |
Great staff, great service! |
Steve and company always makes you feel welcome I trust all of my cars to them, have never had less than 110% Positive experience |
Always leave with confidence of a job well done. |
Kelly said the business is fabulous as always with fair prices. They do excellent work and take care of the vehicle and look out for her. She does recommend the facility. |
I've been going to Sullivan's for years. Had a lot of work done on monday- service was exceptional! |
had a wheel barring go on my 2005 GMC Envoy. (( these vehicles are known for this issue.)) They replaced both front in 2017. I had some issues just this last 2 weeks 5-2020. Called and they got me right in. Turns out the barrings had gone again. Both still had the lifetime warranty so they were replaced without cost. I only had to pay labor and everything was done in 1 day! My go-to guys! |
Gloria said Steve and his wife are very good people, they are very efficient, very nice, very honest, very structural, and she trust them. |
Billy said that the place was really friendly and got all his stuff done within the same day so he could pick it up. He recommends them 100 percent for service . |
Best service around! |
With 170,000 on my trailblazer, it runs like a top and still handles perfectly because Sullivan's Car Care maintains it right! Looking forward to 200,000 miles because of Steve and his crew... |
Sullivan's always has treated me great. Fast and friendly. |
Steve, Karen and the staff always get it done right the first time, every time! No reason to go anywhere else... |
Last summer in June I purchased a 2016 Jeep Compass very low miles, the whole process took literally about 2 hours that was with driving over to pick up car the next day I would love to talk about service after but this vehicle has been perfect and other than oil changes I haven't need a thing. We feel great about our purchase and have told everyone we know about Sullivan's. Thanks Brian C. Will be heading there soon for new vehicle for our daughter. |
Spoke with Joanne. She said Steve and Carol are great people along with the mechanics. The work is good, everyone is friendly and that is why they are return customers for years. |
Steve said the customer service is great and he has no complaints. |
Bill said they are very dependable and they go above and beyond with the services needed. If he asks for a certain thing to be worked on, they will check the whole vehicle for him. He recommends to anybody with vehicle problems to come here. |
As always great to with. Got in right away and inspection completed next day. |
always finish the job on time and correct |
Annmarie said she has been there before, that the place was very cordial and the staff didn't try to cheat her. |
Jennifer said she likes this facility a lot. |
I’m always happy to do business with Steve and his crew! I know that my vehicles will be serviced properly when I drop them off! That’s why we keep coming back... |
Always feel confident my vehicle is in good hands. |
Jim said they fixed his vehicle in a timely fashion, were reasonably priced and he liked dealing with them. |
Spoke with Angela. She said she is always satisfied and they always do a good job. |
My car was making noises and I had no idea why. I brought it into Sullivans and of course, they found the problem. It was sway bar links, fixed it and as soon as I began to drive It was like the first day again, these people are wonderful! Cheerful, friendly and very knowledgable. I would not take MY car to anyone else They have never steered me wrong and they are reasonable and willing to work with me. |
Noticed one morning that my wipers were worn and needed replacement. I was 5 minutes from Sullivan's, called Lindsey and asked if someone could throw on new wiper blades for me. She said sure and 5 minutes later I was back on the road. Always there, dependable service, great people. |
I enjoy having my trucks serviced here. |
Santosh said the service was fast and professional. |
great service |
Sullivans is exceptional. From the minute you walk in, you feel like family. The entire staff is clean, neat, and professional. Their qualty and work can't be compared. The staff is extremely knowledgeable. If you have a question, their staff has an answer. Sullivans also has a great selection of used cars. |
Once again I have to compliment Sullivan's for another job well done. They got me in and out on schedule with very little expense and very satisfactory work. Thank you, Lindsey, Paul, Sterling and the rest of Team Sullivan! |
Clark said he has dealt with this business for many years. They are a family oriented group, they have every bit of great integrity, and he trusts them. They talk to him like family and he is always pleased, they are a wonderful group of people. He would highly recommend them. |
After many years of dreading taking my cars to be worked on at the various shops around town, I can finally say I found my one stop shop for all my car servicing needs. Friendly, honest, competitively priced, and easy to work with. They always accommodate what I need done in the quickest, most cost effective way. I will continue to take all my vehicles and recommend everyone I know to have their work done here! |
Diane said the people at the business are friendly and nice along with the good job they do. |
Sullivan's Car Care Center is the only place to go for vehicle maintenance. The entire staff always provides outstanding service. |
Steven said they're excellent. He said they're easy to work with. |
Spoke with Sally. She said the service has been great on the older vehicle. They have helped her a lot, are personable, the facility is small and they are not pushy. |
Whitney said the business did everything the vehicle needed and the customer service was great. |
As usual the staff and service is fantastic! |
Tony said that they always do a good job for him. |
Fast, friendly, honest courteous, always greeted with a smile. |
Very fast, precise service, and competitive pricing. |
I have done business exclusively with Sullivan's for many years....I have always been treated respectfully and fairly and consider myself a very satisfied customer...In the beginning Steve assured me they do not do any unnecessary work..and I have so far found that is true...Keep up the good work... Old Blue and I have a few more miles to go...Thanks for the opportunity to voice my opinion.....Have a very Merry Christmas and a Happy New Year All!! Joan L. |
My last visit was the same as the previous ones. My vehicle was completed on time, correctly, and at a competitive fee. Sullivan's are an honest and knowledgeable business. |
Rick said he has been there before and he would recommend this business for service. |
Deborah said this business always gives her good service. She said she's never had any problems after repairs. She said they always take good care of her vehicle. |
great friendly service |
As always great service! |
good service |
The only thing that got me a little upset was the fact they messed up my light switch so they didn't come on automatically. I got stopped for not having them on. |
Travis said this business was honest, truthful and fixed his vehicle to the best of their knowledge. |
Great service as always! |
Trish said everything was speedy and everybody was very communicative at this business. She added she would take her vehicle back. |
Steve said he was very happy with the business. He said the staff was very personalized, honest, straightforward and he will definitely return. He appreciated them. |
Just bought a car and I’m glad I did!! Thank you for all your services that you guys do for us.. |
Thanks for your continued excellent service for many years. |
Tony said that everything was good over there. They always do a good job. |
Sullivan’s never disappoints. Oil change, tires replaced, light fixed and an estimate. Always honest, fair on prices and takes the time to walk through any questions personally. I trust them with all my vehicles - BMW and others. Thanks again. |
Best customer service around! Steve and Karin are very accommodating to their customers! They always do whatever it takes to make their customers happy! Always greeted with a smile when walking thru the door. Trustworthy and honest. I would not take my car anywhere else. |
Excellent customer service! Best! |
Don’t waste your time with another shop lying and ripping you off. Steve and Karen are two of the most honest people in the industry! My family and I won’t waste our time anywhere else. |
Great Service. Thorough and kind! Love Sullivan’s |
The title says it all Great service and nice people |
Once again Sullivan's Car Care Center delivered on their reputation of taking care of their customers! Once again they did a great repair job on my car within the time promised and at the price quoted. I really don't want to get rid of my 26 year old Chevrolet so Steve, Karen, Paul and the team keep it running for me with quality repairs. There will come a day when I have to surrender my old car but until then, I'll keep going back to Sullivan's! |
great service |
Service is everything...The staff starting with Steve and the rest of the group treat you like family. We have bought 2 vehicles from Sullivan's over the past few years, have done all of our repair and maintenance work for several years and have never been disappointed. We could not say enough about the way this group takes care of everyone, will always look for their assistance first. Thank you Sullavan's Car Care Center |
Steve, Karen and the staff at Sullivan’s Car Care real know how to treat a customer! Every time I’m there for service it’s quick and painless. Best Automotive service shop in town! |
Jose said the staff was very professional and also helpful. |
Spoke with Joanne. She said Diane's experience was very good and she was in and out. The staff is wonderful and she has also gone there for years. |
Always a smile and always a full explanation of what was done and a fair price. |
Once you take your car to Sullivans and see all that they are experts on repair-- you'll never take any vehicle to a different shop. |
I can always rely on the service and being fully informed on what is going on with my car. I trust their expertise. |
David said they were on time every time he asked a question, were polite, neat, they know what they are doing and explained everything before they did the work. |
Jim said he has never had a problem with the business. The price was fair and the work was done on time. |
Friendly, knowledgeable, and professional! |
Sullivan’s is the ONLY shop I will trust to work on my truck,they’re crew is very knowledgeable and care about the customers. |
I take all 3 of my BMW’s to Sullivan’s for the care, honest pricing, and diligent service. They are honest if they cannot something specific to BMW and gladly will help with someone who can but 99.9% of what I need they can do. Thank you as always. |
Dave said whatever the business told him they were going to do, they get done 100 percent. He has never had any problems, he's told most of his friend's about them and they bring their vehicles out there, too. |
Geraldene said the business's staff was honest, accurate, did great work and they were up front with him. He stated he was glad they were around and it's the best place to take a vehicle. |
Deborah said that the place fixed a part on the undercarriage of her vehicle and did a good job. |
Jason said this business got his vehicle in right away and took care of the problem. He also said they communicated throughout the day. |
Ed said he's known the staff a long time and they have done the services on his vehicle for years. |
Kim said she was pleased with the business's service. |
When I was told I was driving with one headlight I immediately called Sullivans and they had no problem getting me in and out quickly. Even though the Bumper had to come off to change one bulb (must be a man's design). I can never say enough about this shop, they are wonderful! |
Chris said the staff at this business was honest. He had known them for a long time. They never steer him wrong. |
As always, Sullivans car care center performs best in class maintenance. |
Dave said that the place was absolutely the best, they were quick and accurate and always done on time. |
Ever since my brother in-law suggested Sullivan’s, I will never go anywhere else to get service done. They are quick with the turn around time and very honest with what should or shouldn’t be done. My car had a bit of time left for something that was still covered under warranty, they gave me the info and had me check with the dealership to make sure it was. They could have just said this is wrong with tour cat and it needs to be fixed but they didn’t because they knew it wasn’t something that had to come out of my pocket. Hands down the best place!! |
Daryl said the employees took his vehicle in immediately. They had his vehicle in and out of service. |
I brought my Saturn in for brakes, they were squealing and grinding AWFUL. They made room for me that day and when I picked it up OMG!! It felt like a new car again! I just would not nor could I trust anyone else to do any work on my car but Sullivan's Car Care! They are so pleasant and friendly and knowledgeable and they back up ALL of there work. Just so happy to have found them, |
great service |
Gloria said that the place is very nice, she trusts them. |
As always, Lindsay greeted me with a smile and our service was fast and thorough . |
Annmarie said her daughter and her granddaughter get their vehicles serviced there, and they recommended the business to her. |
Lindsey, Paul and the rest of Team Sullivan delivered another fine job in a short amount of time. Thanx for taking care of my automobile issues in such a timely manner. Such as this is why I keep coming back to Sullivan's. |
Had Sullivan's replace the rear differential on a 2003 Silverado with a Jasper remanufactured plus left and right rear axles. Sullivan's order the replacement parts and did the installation. I dropped off the vehicle the morning and picked it up after hours that evening. Quick turn around! We'll see how the work and parts hold up since it's only 1 day after the replacement. |
Walter said they are awesome, they give great customer service and they are honest. |
Spoke with Matt. He said he was well treated and they did not try to sell him more than what was needed. |
Very friendly. Very professional. Took all the time needed to explain what they found to me |
Joe said the employees treated him right. |
Dave said everything this business does is right on the money and they are better than anywhere around. |
This place is like no other garage we have ever been to. They provide honest, reliable service and take great care in all they do. We wouldn’t go anywhere else! |
Mike said that the place has very nice people on staff, they are honest and get the work done in a timely manner. He has been dealing with them for years. |
Nichole said they were awesome. |
Sullivan's took care of my automotive issues quickly and professionally. They finished with my car a couple of hours before the time agreed upon and had it ready for me to pick up before I needed it. Friendly folks who take an interest in their customers and are concerned about doing quality work. |
Spoke with Earl. He said the employees were very polite. They provided great service. They had his vehicle in and out of service. |
My whole family use Sullivans , For personal and business vehicles . They are up front about everything they find. They tell me if anything is needed or not , things that might be needed down the road .They will give you up front pricing an stand by it. They are friendly and will take the time to explain everything to you. |
Shannon said the business provided good service and he was in and out. |
My family and I have been a “Loyal “ customer of Sullivan’s for Many years, and he has ALWAYS been honest and reasonably priced I would and have recommended Sullivans to anybody and everybody they’ll never steer you wrong |
Spoke with Edward. He said he recommends this business all the time. |
they are a great bunch of people . I can talk to the to any of the of the workers there including the owners and never feel rushed.They will answer all my questions. |
Clark said the business is a very responsible business. The atmosphere is great. The people are courteous and the work is really very good. It is always a good experience when taking vehicles to them. |
outstnding |
Tony said everything went great at the business. |
Scott said the service did not disappoint. |
Joe said the business does good job. They are really good business people. |
When it comes to auto prevention, maintenance and repair, no-one and let me emphasize “NO-ONE” in Central New York compares to the quality of service that Steve and his team at Sullivan’s Car Care provides you. |
I trust this business....they have always been honest and fair....never try and sell you what you do not need.....they are friendly and caring....have my vote every time....Thank you Sullivan's |
Joe said the employees provided good service. They had his vehicle in and out of service. |
First off, I would say they do a great job of taking care of their customers. They try to give a good assessment of the problem and what needs to be fixed. I also try to support local small business owners, it's not easy running a business and making it successful. Finding a good honest repair shop is very hard to come by these days but Steve and his crew do a wonderful job. |
Love the family feel and always leave with a full explanation of what was done and checked. |
Once again Steve and Karen Sullivan and their entire team has proven their effectiveness in making repairs in a swift, effective and efficient manner. I always get a call telling me what is wrong with my vehicle, what it needs, how much it will cost and when the work will be complete. Only when I agree to the terms do they begin the work. Time and time again they are right on target with everything they tell me. (Sometimes parts are not available for my older-model car!) I don't plan on going anywhere else for repairs, tires and oil changes. |
Walter said that the business service is outstanding. |
one thing I can always count on, is Excellent service! |
Spoke with Mareen's husband. He said they love them. They are very helpful, great people and they provide wonderful service. |
Once again, Sullivans Car Care Center did on outstanding job ! |
John said his experience was good. |
honesty. Thank you |
Got my winter tires put on as scheduled, was quite pleased. But the next day the (idiot) light came on and the dash read 22 psi. With snow in the near future forecast, I was concerned and immediately brought my car in. As always, they listened to my babbling and brought it right in found the problem and had changed that sensor and did all their magic and sent me on my merry way. Whew, Just in time too. So Thankful that they are just a phone call away. |
Rob said they did an excellent job. |
Jim said the customer service was really nice. The staff got the repair done in a timely manner. |
Steve said they did a great job. |
Lorri said the business's service was excellent and she has no complaints. |
Nate said the business was nice to deal with. |
Shannon said the business has good people who are friendly and fair. |
I needed four new tires and inspection. During inspection it was determined my front brakes were bad. Steve got all this work done for me by 12 noon, so I could make my afternoon appointment. Sullivan's is the only garage I've used since he opened and I can't say enough about his great service. I've also bought pre-owned cars from him and was very satisfied. |
Clark said they are very professional. They are hard working. They keep him informed with everything, They keep up with the maintenance of the building. It's not just a hole in the wall. Also, they get him in and out very fast. |
As the winter approaches, I rely on Sullivan's to prepare my Saturn every Fall, to be sure all is good to get me through the cold days ahead. And I am never disappointed. They are just wonderful,with a smile and listen when I feel something is wrong they will check it out completely.Sometimes it may just be me being a worrier. They know how I drive and take the time to look to be sure. They are ALWAYS there when I need them and that gives me a piece of mind. |
Thanks again for the great service. I always appreciate going to Sullivans because they're honest and do not charge for things that are not broken. I'll always take my vehicles to you! |
Integrity, clean, prompt, honest, considerate. Just a wonderful family business! They go the distance to make sure u r happy with their care of your car! I reccomend this business to everyone I can! |
great place |
Dave said the service the business provides is perfect. |
Customer service is always on spot. Prompt, accurate service. Always extremely satisfied with the work they do for our family. |
Always leave confident there was a job well done. |
Spoke with Maureen's husband. He said every thing was fine. He loves the guys at this business. Every thing was tip top. |
Valerie said they are excellent. They do a great job. |
Tony said this is a fine business. He would recommend them. |
Spoke with Elizabeth's sister. She said the oil change was good. However, the prices are too high. |
Steve and his whole crew are absolutly wonderful! They are courteous and professional from start to finish. They are knowledgeable and it shows in the quality of service. Steve is fair and intentional about having things done right! If you are trying to find a to find a trustworthy place for your auto service, Sullivan's Car Car is it! |
Lorri said they did an excellent job. |
Michele said this business has always been good to her. |
Spoke with Tammy. She said that she just picked the vehicle up and the place did a beautiful job, the staff is always friendly and regardless of the situation provide service with a smile. |
Stan said the service was done at a reasonable price. |
Josh said, he had an excellent experience at the business.. |
Greg said everything is done on time and they do a great job. |
Kerry said the employees were quick, efficient, and did a good job. |
I can't say enough about the quality of workmanship I receive every time I bring my vehicle in for repairs AND, their prices are very reasonable. |
Deborah said she has always has a good experience, however she suggested they could use better waiting room. |
Jake said that the business did a great job. |
Clark said he shopped around and found this business to be totally conscientious. He totally appreciated them,. He has known them for years and has purchased a few different vehicles from them. |
They provide efficient, trustworthy and friendly service. When I leave, I am confident that my issues have been resolved. |
Lashawnda said she had no bad experiences with his business. The employees called to confirm her service. They provided her a service quote. They provided great service. |
Mercedes said, her visit was quick and easy. |
accurate and quick |
James said everyone was quick and courteous. |
Kimberly said this is a good facility and the staff get the job done. |
Lorri said the staff at this business were very polite and kind, The service was great. |
Pat said he would recommend this business for service. |
Kevin said he is always in and out and he get updates throughout the whole process. |
Kerry said they did a good job and they were quick. |
Tom said he was happy with the service. The price was good and the repairs were done in a timely manner. |
David said the business does good work, they keep his vehicle clean, they go above and beyond and he is completely satisfied. |
great service, friendly |
Richard said the staff explained everything to him. |
Jake said the staff knew what they were doing. |
Jeffrey said he was very pleased with the service. |
Mary said the staff are always good to her. |
We trust Sullivan’s and they never disappoint. Great place and friendly staff. |
Kevin said the staff gave him excellent service, and he uses them all the time. |
Just over nine years ago we purchased an SUV from Sullivan's. For the next 115,000 miles Steve and his crew handled almost every repair and service to the vehicle. The last trip to Sullivan's (this week) revealed irreparable rust that made the vehicle unsafe to drive. It had to be ditched. Though Steve and Karen knew we would be purchasing another used vehicle, they applied no pressure to buy from them. Steve even gave recommendations/evaluations which guided us as we looked for a replacement. This was the second time Sullivan's deemed one of our vehicles too rusty to be repaired. We've had two others with repairs which would exceed the value and worth of the car. In none of these four instances did Steve or Karen "push" us to purchase cars from them. To me this displays an integrity that is not often found in the automobile industry. This is why we will continue to bring our vehicles to them and why we will recommend them to others without question. |
Spoke with Daniel's wife. She said this business is always good to her. They give her a good deal and explain things before the work is done. |
Walter said it is a very clean and friendly business and the staff is great. |
Sullivans Car Care Center is absolutely the best in class for professional service. They can be trusted to do the right thing, every time. |
Victor said the staff was excellent, personable, and very understanding. It was a good experience. |
Eric said the staff were friendly. They repaired his vehicle while he was away and let him keep his vehicle at the business free of charge. |
Anthony said they are really good with everything. Their mechanics are honest. |
They are always willing to work around your schedule. They got me in and taken care of in the same day. Great to know you can always count on Sullivans. |
Laura said she was happy with their service and they did a good job. |
Penny said they are always good to her, they got her in and out, and they go above and beyond. She said they are wonderful. |
Great owners and staff knowledgeable |
I had a problem and my car could not be driven from my place of employment. One call to Sullivan’s and I was taken care of. I’ve been a customer since the early 2000’s and highly recommend them. Always fair, honest, and straightforward. I only wish they were open for service on Saturdays. I guess you can’t have everything. |
Jim said when he test drove the vehicle on the first day, there was a little bit of a problem but the business fixed it. He appreciated that they did not let the vehicle go until he was satisfied. He had a great deal of confidence in the business. |
I would highly recommend this company. I have never had a problem with a service that they have provided and I have always been able to get my car in and out on the day that I called. On my last visit my bill was actually $75 LESS than what they quoted me over the phone! This is a wonderful shop and I recommend them highly |
Paul said Mike really helped him out and even did extra work without charging him. |
I stopped in to make appointment for inspection for my car, and they had time right then and there for me. WOW! And they did it all with a SMILE! Also, I had mentioned some minor issues and they immediately checked them out. This place IS Great and I would never bring my car to anyone else. That's how much I trust them. And My sister also goes there since she sees how pleased I am with them. |
Always service with a smile from a great team. Truly grateful after every visit. |
Mindy said her overall experience was okay. |
Kersten said they did him good. They're honest and they gave him exactly what he needed. |
Have done business for years always have been pleased with the service and constant care they provide |
Bob said the facility does excellent work. |
Mark said the staff had superb customer service skills. They did a great job. |
Richard said Steve has done a lot of work on their vehicles. The staff are trustworthy and he appreciates their good work. |
great service |
My husband and I, and my son have been going to Steve for Many yrs. He has ALWAYS been fair & honest! After losing my husband 5 yrs ago, I've NEVER had my car serviced any place else, because of his Honesty. I have recommended Sullivan's to MANY of my friends & family |
I was in a hurry. My state inspection sticker had expired. I stopped by to see how quickly the team at Sullivan's could take care of me. Within a very short time the inspection was done. They noticed my oil change was also past due. Another quick job. In less than an hour I had a current state inspection sticker and fresh oil in the crankcase. GREAT JOB SULLIVAN'S |
I would highly recommend anyone in need of Auto repair or in need to buy a car to use Sullivans Car Care. Integrity & customer service are exceptional with the owners & staff. Truly a great place for service. Adds a much needed positive vibe to the community. I have been doing business there many years now & I’m always extremely satisfied. |
Honest, dependable auto repairs. Great staff. |
Spoke with Alice. She said the facility did what they were supposed to do and nothing unneeded. There were no surprises. She liked the way they did business. |
Ray said he does a lot of business with them. He is really happy with the work and his most recent experience at this facility. |
Always great experience with Sullivan’s!! Very honest! |
No one LIKES having to repair their car, buy new tires, etc., me included. However, when I need repairs or tires, I have the assurance that Sullivan's will do a great job in a timely manner at a fair price. |
Frank said the business was up front, honest, prompt, and that he didn't have any waiting time getting his vehicle serviced. |
Diane said the business is the greatest. Everyone was great, and they took good care of her. |
Laurie said the staff was friendly and the work was great. She stated she wanted to thank them for their service. |
Spoke with Sandy. She said the business has always done great work. |
great job |
Clark said the business was able to squeeze him in on short notice. A light was out on his dashboard, and although they didn't get it fixed that day, the repairs were started. The employees are responsible and competent. It is a family-run business. He appreciates their conduct as a family and a business. He tries to do business with them whenever he can. |
Robert said the service was excellent. |
As I said above. Employees are courteous and so helpful. Owner calls you back with prices and work with you on the money you have to work with. Owners are hands on, honest, personable, down to earth. The prices I pay are lower than competitors and supreme work on your car! I love Sullivan’s! I reccomend everyone I know to go there! |
Michael said Steve takes care of him. |
James said everything the business does for his vehicle is always good. They bought the vehicle eight years ago. They always service his vehicle, and they always do it right. |
John said the business had him in and out quickly. |
Kaylee said she is very happy with this business and has never had an issue with them. |
Sandy said the employees provided good service. |
Mark said this business got him in quickly and took care of the problem. He was able to get his vehicle back out on time. |
Steve said the business provided good service. |
Daryl said the staff was fantastic. He would recommend this business for service. |
Janet said the business was honest and personable. |
Diane said the staff always treat her well. |
Frank said he has never had a problem. The facility squeezed him in for an appointment in a timely manner. They go out of their way to make sure everything is up to code. |
Kerry said she would recommend this business for service. |
Very quick turn around on trucks. Have taken a few trucks here now. They are very willing to work with you when your in a pinch. Not many mechanics do that. Will continue to use them -Buffalo Biodiesel |
Spoke with Martha. She said the experience was really great and the staff answered any questions she had. |
Maintaining my 12 year old Volvo is a task I'd like to do myself. However when I do. It have the time or tools Steve at Sullivans is my first choice to keep my vehicle running safe and reliable. Recently I noticed my wheel bearing was degraded. Due to my availability I asked Steve for help. Everything was done on time as promised. Back on the road ready for the winter thanks to Sullivans! |
Walter said the business has good service. |
Kingsley said he would recommend this business. |
Sullivan's always provides outstanding service & support. |
Glenn said the business was able to get him in and out. They repaired the problem. |
Peter said he has been going to this business for over 12 years because they always provide great service. He will continue to recommend the business. |
Shannon said they were really friendly. They provided good customer service and he has never had any problems with them. They provide great service and they are good people. |
Patient, complete and courteous service! Will bring all my business there! |
outstanding |
they go out of their way to do the best job they can do |
Mark said the turnaround time was quick and the price was fair. |
Bill said he enjoys this business. Steve and his employees are very friendly and they do a great job. They show great respect for their customers and he highly recommends them to everyone he meets. |
Micheal said this business has always helped him out. They were really nice and they were good people. |
I trust Steve and his employees to give me good honest service at a fair price. It is not the closest repair shop to my house, but worth the extra srive. |
Thomas said he was very happy with the service. The employees went above and beyond, and they fixed something else on his vehicle. |
Thanks guys !!You rock! |
Spoke with Joanne. She said she has been a loyal customer for years. She purchases her vehicles at the business and she has them repaired there as well. They always get a good deal. |
Eric said his vehicle is running fine. The Check Engine light is staying off, and everything is good. His one concern is that he was unhappy with the price of the labor. It was twice as much as the parts. It should not have cost that much, but he is happy with the outcome. He would recommend this business to others, but before he uses them again he will do a price check. |
As always, Steve and team went above and beyond from helping with our extended warranty to being honest about what the problem with my vehicle was...thank you. I’d never go elsewhere for service ! |
Jeff said the staff was friendly. They were good at what they did and they took care of him. |
Tony said he has used this business for twenty-five years and he would not use any other business. |
I ALWAYS have a positive result at Sullivan's! They've never once tried to rip me off. Steve, Karen, Lindsay, and everyone there are always friendly and positive. I've recommended them to many of my friends and family |
Even with Steve and Karen out of town, Lindsey and Team Sullivan took great care of me in a very timely manner. Thanx, Guys!!! |
thorough |
Hector said this business does an excellent job and they are very friendly and down to earth. The staff is willing to go above and beyond. They explain everything they work on. They are very serious about what they do and they have concern for their customer's needs. |
Spoke with Edward. He said the staff is great and he has had good luck with them. He knows them personally. This is a good and reputable business. |
Spoke with Alice. She said this is an honest business. They are always happy with their results. |
Spoke with Tammie. She said this business was awesome. They made sure she got into a really good vehicle and everyone should get their vehicles from this business. |
VERY UNSATISFIED ! They said I had a hole in the muffler. They either misdiagnosed it or didn't fix it. It makes the same "roaring noise " it made when I brought it in. Also, I wanted nothing done to the AC.only an estimate. 100 dollars later------- |
great service |
Micheal said Steve was trustworthy and he did a good job. |
Brian said he is very confidante that the mechanic only did work that was needed. |
Sullivan's was first referred to me a few years ago by a co-worker. I have never been happier with the service I receive! Steve is honest and very helpful and has the best prices in town! Can't be beat! |
Rick said this business provided good service. |
Jeff said they were really good. They were friendly and got the job done quickly and in a timely fashion. |
great service |
I always have them take care of my car they are very well with things that I need to have done to my car. |
Jack said his experience with this business was wonderful. They did a good job. |
Clark said this business went out of their way to fit his vehicle in for service and they completed everything competently. He also said he enjoyed taking his vehicle in to a local service. |
Tony said the service was good. |
Spoke with Joann. She said they do a wonderful job and they are great people. |
Sandy said the business was really good at providing service. |
Tony said he knows Steve and the service is great. |
Steve said he has been going there for many years. They take good care of him at this business. |
Spoke with Kelley. She said this business is reliable and dependable. She really likes them, and can trust them. |
I've been going to Sullivan's for a while now. They only do the work that needs to be done, they deliver what they promise, and everyone is knowledgeable and friendly. |
Love this business. Honest hardworking folks who never steer me wrong and always have my best interests at heart. |
Kerry said the service was good. |
great service as usual |
The people who own and their employees are very courteous and friendly. The center is always clean. I cannot say enough good things about Sullivans. They have become like family. |
Great friendly staff that knows what they are doing. The only place i will take any vehicle to be worked on. |
Tammy said they did a good job and they were very pleasant to deal with. They also did the work in a timely manner. |
Thomas said the business does a great job. |
As always, excellent service - oil change, inspection, anything I get done for all my vehicles is dealt with professionally and quickly. Thank you all ! |
On time and done right. Thanks Bev |
Anthony said this business did everything he asked, they were fast, efficient and has low prices. |
They were able to fit my car in last minute. |
great job |
Jeff said the staff was very friendly and quick. He likes their customer service. |
David said this business is excellent. He loves his new vehicle and will recommend this place to all his friends. |
They were able to get in and taken care of the same day |
James said this business was a pretty good place. They provided good service and he has been pretty satisfied with them. |
Bill said this business was the best. He can depend on them and they take good care of his vehicle. They were dependable and good mechanics. They were trustworthy and he wouldn't go anywhere else. |
Tony said they did everything they said they would do and they finished on time. |
Phyllis said she and her husband have always taken their vehicles to the business for service. |
Very trustworthy and honest professionals. Very straight forward and very customer service oriented. I never have trusted another car shop like this one before! |
Gloria said this business was very nice to her and the service was fast. |
It's nice being able to get your vehicle fixed with a personal touch. Steve, Wendy and the rest of the crew are great. They treat you as a friend instead of just another customer. Great Job!!!! Thanks for everything guys. |
Anthony said he has been visiting this business for a long time. Their service was excellent and he thanked them for all of their help. |
Shawn said this business was personable. They called him and let him know what needed to be done. It got done in time and they treated him very well. |
Bernadette said this business always provides good service and she appreciated them. |
great service |
Spoke with Jayne. She said this business provided excellent, efficient and prompt service. |
Despite the shop being booked, Steve made sure to get me in. All of my concerns were addressed and fixed. I was able to wait for my vehicle (again, think about this on a day that is already booked) Steve made sure I had coffee and control of the remote. Always a great experience and I wouldn't go any place else. |
Lucy said the service was good and the staff are friendly. |
Priscilla said they did a great job. |
Kathlene said this business got her right in for service, and they did a great job. |
Spoke with Ronina. She said she has had a lot of problems since she purchased the vehicle, and the business is not empathetic. They told her it is going to cost $2000 to fix the problem. |
Terry said this business did honest work and they have great people. |
Donna said she likes what they do. She said she will be going back because one of her brake lights went out. |
Ben said everyone was nice and beautiful. |
Tony said everything was great, as always. They did a good job. |
These people are so accommodating. They got the car in right away and made sure everything was addressed. Have been using Sullivans for 15 years |
Ray said he was satisfied and he was happy with them. |
Everyone is very professional, friendly & caring. |
Walter said he would recommend them. |
Jeff said this business provided friendly service. |
I took my flat tire in to be repaired and they immediately took me in knowing i had an appointment elsewhere and did the repair quickly and efficiently all with a smile. Later in the day I noticed the digital readout was blinking regarding a tire problem, I went back to the shop and again with a smile took my car in and not a problem just a computer adjustment. This is most definately the place to go when your car needs any service, I am so happy with them and would never go anywhere else again! Friendly and informative and reasonable. |
Pleasure to have then in the community. |
I've been a customer for about 15 years. You would be hard pressed to find a more fair and honest shop. They'll tell what's needed, and never push things on you. Friendly staff, clean customer area, competitive pricing, competent capable techs, piece of mind. Sullivan's Car Care has always been my choice for repairs, unlesss I must go to the dealer. |
Sullivan's provided prompt, honest service. That is the only service center I trust with my car. |
Greg said the business was very pleasant. They were very informative and also very thorough. |
You never like having to spend your hard-earned money on car repairs, but such is life. Spending that money at Sullivan's guarantees that you're getting the best work you can get. Thanx to Steve and all the folks on your team. |
Staff is always friendly and knowledgeable. Quick turn around time for repairs and best prices around. Wouldn't go anywhere else with my vehicle. I tell everyone to take their car to Sullivan's. |
Spoke with Eric. He said they took him in early. They were courteous and polite. They answered all his questions. |
Zachary said he was satisfied with the service this business provided. |
Laurie said they did a good job. |
Brian said the quick service provided by this business was great. |
Mary said the repairs were done in a timely manner and they were also pleasant. |
Bill said this business is great. He likes Steve and he can depend on him. |
Mary said this business was prompt. There was no wait and it was a good service. |
Daniel said the business does fantastic work. He likes Steve and the other guys. They provide good service. |
Always treated with great customer service. Always listened to regarding what I'm explaining regarding my vehicle. Always satisfied with great service & education. |
Great service |
Curt said he had a good experience at this business, and they were able to show him what was wrong with his vehicle. |
Debra said the business did what she asked them to and she did not have to wait long. She said she feels they are honest. Overall it was a good experience. |
Spoke with Lorraine. She said the business was always very nice to her. She liked the repair work and they were efficient and quick. |
Duane said he has been with the business for over twenty years, and he likes them. |
Ershonda said the customer service was great. |
Jeanette said they are efficient and they get her in and out. |
Been going to Sullivan's for years and the service and personality of every employee is great and has never changed.. Wouldn't go to any other place and would like to add that they are very honest.. |
Kerry said she was able to get right in. They fixed the problem and she was out. The service was very quick. |
great as always. Right on time. Everybody friendly. Job done right. |
Joshua said the business always gives him accurate estimates. The time frame of the service is also good. They are accommodating to his needs. |
Good service, good prices, professional results.....always from the folks at Sullivan's! |
Irvin said they always do a good job. |
Friendly , until front with you , very reasonable. |
My family and I Always take our cars to Sullivan's. Always GREAT service, and friendly people. They will talk to you BEFORE doing any work, and prices are very reasonable. They have never "steered" me wrong |
I think their all wonderful.. |
Kevin said the staff at this business was honest and the service was quick. He said this business did good work on his vehicle. |
Spoke with Joanne. She said she has known the business owners for 20 years and they are good to her. Timmy is her favorite mechanic. |
Suzanne said they had great communication. The service was performed in a timely manner and they were accommodating. |
Sheridan said the business gave excellent vehicle care. |
Tony said his visit with the business was good, everything went fine. |
Once again, we are pleased with the service, the timeliness and quality of work from the team at Sullivan's! |
Joe said he likes this business because their work has always been good. |
Spoke with Donnie. She said they were prompt and they did what they needed to do. They did a good job. |
Christine said the service was excellent. They did everything they were supposed to do and they diagnosed everything correctly. She was very satisfied. She thanked them for the wonderful experience. |
Great location with honest repairs |
always a pleasant experience, fair prices, excellent work |
Able to get vehicle in & out quick |
Rick said everything this business does is very good. |
Stacy said she is treated exceptionally well at this business. They do great work on her vehicle and have a great staff. |
Diana said the staff is professional and prompt. They communicate clearly and they wait until they have spoken with her before they perform any service. |
Ben said this business has great, timely and helpful. |
Dennis said he trusts the business and their work. |
Steve said they were really busy. They got him in and out. They didn't overcharge and they did a great job. |
totally awesome |
Since the day I have started going to Sullivans I have had nothing less than outstanding service. |
Edward said they are friendly and have good service. |
Joshua said they are honest and have on time service. |
Honest, quality service at a fair price. I won't have my car serviced anywhere else. |
Terry said this business is convenient and the staff is knowledgeable. |
Spoke with Marianne. She said this business is very good, the staff are friendly and they do a good job at explaining what's wrong with the vehicle. |
Steve, Karin, and their crew are like family. I trust them implicitly. |
fast and courteous |
My daughter brought her new Kia Forte in to have winter tires installed while she waited. As always Steve and his team were friendly and courteous and had her car finished in minimal time. Always a pleasure dealing with the team at Sullivan's Car Care!!! |
I will go to them for all my needs for my car |
A not so commercial place that makes you feel home. |
I have gone to Sullivan's for quite a few years and have never been disappointed. They have always been friendly and honest and do good work. |
Frank said they get him in and out fast and there are no problems. They fix the vehicle and do it right. |
Tyler said Steve was a very nice gentleman. He was helpful and he completed the service in a timely manner. The workmanship is bar none, the quality of work is great and he has an overall knowledge of vehicles. He plans on being a returning customer. |
Joe said the service was very good at this business. |
Earl said he knows them and he has done business with them before. |
Sullivan's Car Care Center has our mechanic for MANY years. Steve has ALWAYS been honest with us, and I would trust my car with him ALL the time. Most of my family have also gone to them. I wouldn't trust my car to anyone else! |
Gabriel said the business is great and he didn't have any problems. |
Caroline said they always do good work. They do what they are suppose to do. |
Bill said this business takes good care of him. |
Chopper said this business does a good job. |
Sidney said they were good to her throughout the process and didn't treat her like she didn't know anything. She had very good customer service. |
courteous, punctual and done right |
Very pleased with Sullivan's Car Care |
great experience |
Jim said he liked the business because thy always provide good customer service and they always take good care of their customers. |
always treated with respect and friendliness. Fair pricing. Never tries to gouge or do unnecessary work. |
Spoke with Sarah's husband. He said the employees at this business were more than able to diagnose every problem he had with his vehicle. They are always willing to go the extra mile to make sure he gets the best deal. He mentioned they are also extremely helpful, their waiting area is comfortable, and he had a very pleasant overall experience. |
Tony said the service is always great. |
Spoke with Sandy. She said the business had very nice people to work with, they were honest and the prices were fair. |
Doug said he is quite satisfied with what the business does. |
James said the business is one of his favorite facilities and he completely trusts them. |
Lorenzo said everything went smoothly with the business. |
I had my daughter's Fiance drop his car off to Sullivan's for an opinion other than his own "mechanic". They determined a loose heat shield was the noise he was hearing, NOT his transmission!!! Also did a quick check over of the vehicle and found less wrong with the car that what he was previously told. A level of trust here that never ends!!! Kudos again to Steve and his team!!! |
Ben said this business is excellent, they take care of their customers and are very attentive. |
Vickie said the service at the business was great. |
We have come to Sullivan's Care Care for over 10 years to purchase vehicles and to have those vehicles serviced. We will continue at Sullivan's because we trust the owners and their employees for keeping our vehicles safe and in good working order. They are honest and very pleasant to deal with. We enjoy our relationship with Sullivan's Car Care. |
Joshua said the business is honest and always fair. They are always on time and good with service. |
Lauri said the business is friendly and they always go there for vehicle care. |
Kevin said this business did what he wanted them to do and they did not take advantage of him on the price. |
Eric said they always get him in quickly and seem fair. |
Kristin said the business was friendly, She also mentioned she waited a long time due to unexpected problems, but she understands. |
Ray said he was satisfied with the service the business provides. They took his vehicle in and they got the work done. |
Joe said he is happy with the service provided by this business and he brings all of his vehicles to them. |
Mark said he gets excellent service and they really take good care of him. |
Jeffrey said he would recommend this business. |
I love the people, the service is great and I don't feel like I'm being taken advantage of. |
Always friendly service. Steve is honest and professional |
Chris said this business provides great service, and he was in and out within a half hour. |
very responsive to my care. really believe honesty is the the key to their success. |
Steve and his team are the best. If you're looking for a mechanic you can truly trust, take your vehicle to Sullivan's. |
Anthony said the business is friendly, helpful, reliable and they have great prices. |
Spoke with Mary. She said the business is always good to them. |
Joe said this business is courteous and they explain their work. |
Liz said this business had her vehicle back to her on time, they had good pricing and overall she had no complaints. |
Spoke with Tony's wife. She said she and her husband are always satisfied with the service at this business. She recommends this business for service. |
Fine |
Fast, efficient, reliable, wonderful people |
John said he always uses the business because the service is good. |
Took care of me right away wouldn't go any place else |
Shimikla said they work very well with her at this business. She recommends this business for service. |
On time and the job is done right |
Steve, Karen and team did another outstanding job on our vehicle - they keep patching it up for us! The car was ready the day before they thought it would be which worked out very good for us. A great bunch of folks: honest and very trustworthy in my opinion. We've been dealing with them for twelve or thirteen years now and plan to keep dealing with them! |
Another great repair job by Steve and team! My car began making a disturbing noise as I was on my way to Sullivan's for a different matter. They got right to work on my car and did their usual excellent job of repairing it. The next day they did another quality repair job on my wife's vehicle. Sullivan's has been our first choice for repairs for about 13 years! |
great service |
ALWAYS A PLEASANT EXPERIENCE |
Dave said they were courteous, professional and he appreciates them not charging him an arm and a leg. |
As always great service |
Diana said this business was able to take her vehicle in at short notice. They did a great job. The service was quick. They did everything she asked of them. Her vehicle was clean inside and out. She recommends the service. |
Spoke with Don. He said normally he does the work on his vehicle, but decided to bring his vehicle in due to the amount of work needed. This business provided decent work that was hassle free and they did not charge too much. |
Sullivan's car care has a great service team. My Tahoe went in for one problem, while they were working on it they found other issues. They were able to fix everything Fast and efficiently. Thanks for great customer service. |
Jeanette said this business is wonderful. They are very professional, quick and accommodating. |
Spoke with Lori. She said John is a good friend of the owner and he always treats them really nicely. |
Spoke with Sheila. She said she and her husband have been going to this business for a long time now and they've always done a great job on their vehicles. |
Doug said he has used the business for years, and they do not charge for unnecessary services. |
My girlfriend's daughter's car started smoking and leaking on her way to school. Being in fear it was something major I had it towed to Sullivan's. All it was was a split in a small heater hose!!! Not being able to find the original molded one, Steve's technician measured and made one to fit, turning the situation into a quick $125 repair!!! As usual, VERY happy and satisfied. |
Seamus said the business is very prompt, friendly and honest. |
Clark said they are excellent but he had to take his vehicle to another facility because it was a recall. |
Rick said the business always gets the work done properly and Steve was good. |
Always honest! They never try and get you for more than your car needs! |
I trust the advice and care given and know that my car is well maintained. |
Mary said she came in for her appointment, but the business was short staffed for the day so she had to wait an extra half an hour before they could get her vehicle in. The advisor was very sympathetic and nice. |
Daryl said they are fantastic and he is completely satisfied. He is absolutely happy with the service they have provided him. |
Jake said his service at the business was perfect. He always gets good service there. |
Allan said they provided a good service and they explain what they have done to his vehicle along with showing him what needs to be done before they do the work. |
Duane said he has been going to the business over 20 years. They treat him fairly as if he were family. The employees look out for him and he cares for them. They are good and friendly and they provide great service. He loves them. |
Great place to get your car repaired |
Quick and efficient service |
Renee said the employees are honest and nice. |
Spoke with Ken. He said the staff at this business have been very good to work with, and they are very helpful. |
Lindsay said they have always taken good care of her and her family. |
Joshua said he has always been satisfied and they always take care of him. |
I had a problem with my tire sensor on my Aura 2008, for them to get me in and out in 1/2 hour was fantastic. They are always so friendly and efficient and always with a smile. I will go to them with all my car problems no matter how minor they may end up being. |
Honesty. Will work w you. Like my daughters, fixing what's wrong according to their pocketbook and safely working on worst issues first. Giving estimates before they do it. |
They were friendly, open about what needs to be done if they find something other than what you are there for |
Terry said the business was always accessible and did a great job on vehicle. |
Kevin said they are friendly and courteous. They walked him through everything. |
Clark said they have always done outstanding work and he really likes the fact that he can trust them. He can send his daughter and wife in because they will not try to take advantage of them. They always treat all of their customers really warmly and they are also very knowledgeable. |
Anthony said the business was clear and professional in communicating the work that would be done on the vehicle. |
Dave said there were some difficult issues going on with his vehicle. He took it to this business three different times so they could try to help figure out what was going on and they did not charge him anything for the visits. They were great and his vehicle is finally fixed. |
Spoke with Kelly. She said she's very happy with the work that was done. |
Barbara said this business has friendly genuine service. The people are nice and the service is done well. She recommends this business for service. |
Mary said she has dealt with them many times and they seemed to be honest. They're great for getting a customer in, and getting the work done. They have always been very pleasant to her. |
Always top rated service, never try to fix something that's not broken. They are the best |
Cindy said this business is always good and they are helpful. |
The staff here always treat you well and go out of their way to help and inform you so you understand. |
Diana said this business is always transparent with what is going on, they are fair with pricing and take very good care her. |
Chris said he contacted this business and let them know he was very pleased with the service provided. Steve and his staff are very professional |
Spoke with Joanne. She said the business is always very accommodating. |
My family and I have been taking our cars to Sullivan's for many years. They have ALWAYS treated us wonderful. This time was no exception. Everyone there, from the girls at the front desk, Steve, and all the mechanics, treat you like you're family. I wont take my car to anyone else but them. |
Ben said he appreciates the good customer service and the business is very honest. |
Jim said the business was convenient, on time and very polite. |
Jeanette said the business was very, very helpful, very efficient and very quick in fixing her vehicle so she could have it back the same day. |
Joshua said the service was honest and timely. |
Excellent service customer service and care the staff is wonderful |
Gena said the business is awesome and always does a great job servicing her vehicle. |
This vehicle was my girlfriend's daughter's car. After she took it to a corporate muffler/auto service shop for a fluid leak and being quoted $1,200 parts and labor to replace a leaking transmission line, Sullivan's was able to fix the problem for $230 parts and labor!!! They also found another issue and repaired that as well!!! We totally love the service and honesty at Sullivan's!!! |
fast and prompt |
Kyle said he has worked with Steve on other projects and when he went in, they helped him out. He works with them pretty regularly. |
Ray said he almost goes to the business on a daily basis and they take good care of him. They are great to work with. |
Chris said he is picky about his vehicle and he trusts the employees at this business. All of the employees at this place are fantastic. |
Spoke with Ray's wife. She said they always do good work. |
Dave said the employees at this business do good work. |
Robert said this business basically took care of his vehicle in a timely manner. |
Spoke with Terrie. She said there are many good things to say about this business. They were available when she needed them and the service was prompt. Their employees were very professional. |
Steve has serviced all of my vehicles for about 20 years now. I trust him like a brother. |
This is the place to have your car service. Fair prices, honest people. |
Don said Steve and Tim were able to fix his vehicle and bring it back to him at his residence when they were done. |
Steve said he is familiar with this facilities work. The mechanics are good and he is comfortable with this business. |
Linda said the business is always nice and they get everything fixed. She never had a problem. |
Joe said the work is always good and he is happy with the service. |
Kingsley said the service from this business was okay. His vehicle drives great and everything is perfect. |
Any repair needed on a vehicle is an unexpected misfortune. But when I bring it to Sullivan's I know I'm being treated fair and my problem will be fixed correctly. Which is more than I can say of other repair shops I've been to in the past and hear from friends who have been elsewhere. Steve and Karin and their staff are a great class of people!!! |
Spoke with Nanett. She said they are honest and on time when she brings the vehicle in for service. |
Walter said the work at this facility was done in a timely manner and at a reasonable price. No one tried to up sell him and they appeared to go the extra mile. |
They took very good care of me & I didn't have to wait long to get my truck in for repair |
Always fair and excellent service. |
Christina said this business has always treated her right. |
Tim said the business was easy to work with and he likes the work they did on his vehicle. |
Sullivan's is top notch repair and customer service. |
The employees go above and beyond any ordinary car care center- They do NOT try and sell you something you don't need-- polite and courteous from the get go. |
Emilie said they did a good job. |
Joe said the employees at this business provide prompt, efficient service. |
honest |
The people that own the place |
We love Sullivan's. Wonderful service, friendly staff. Most importantly they have our trust. |
You guys are great. I need a sticker for my next oil change. |
Dan said they did everything they said they would do in a timely fashion. They were courteous, and finished in a professional manner. |
Once Again the team at Sullivans has made me SAFE! They are very efficient and I am well pleased with thier service. Whenever I feel something is wrong with my car, I head to Sullivans to just be sure it's not me. They always take time out for me. |
Courteous, friendly and quick service. |
Frank said the employees at this business are very pleasant and he was very pleased with the service performed on his vehicle. |
Tony said they do really good work. |
Ann said the business staff is awesome. She has been going there since they opened, which is 20 plus years. They are the best facility like this she has ever been to. |
Shannon said this business does a good job and in a timely fashion. |
Joe said this business is good. They did everything they said they would. He has been going there for years and they do great work. |
Timmy said the business did exceptional work. |
Robert said this business was fast and friendly. They were very easy to talk to. |
They are accommodating. I called had problem with van they said bring it in. Looked at problem and said it needed fixing that day. |
Art said they met his needs and did not gouge him on the prices. They have good customer service. |
Barbara said she got very good service at the business, they fixed her vehicle in one day. |
Dan said he was very satisfied. |
Claudia said this business provided very good service and they got her vehicle back to her in a day. They were nice, friendly and they called to let her know what was going on. |
Steve and his crew are all wonderful!! My husband and I, my son, and my Granddaughter have been going there for years. They are HONEST, and would NEVER steer you wrong. I fully trust them with anything they say is wrong with my car |
Another fine job as I needed to replace some of the exhaust system on my car. Steve pointed out that the muffler would be covered from a lifetime warranty minimizing my costs. |
I recently had 4 struts replaced and a "Check Engine" light issue resolved. Once again, great service in a timely manner at a fair price!!! No reason to go elsewhere... |
Mario said he likes this business and they did a good job. |
The owners and staff are always helpful, get the job done, and go above and beyond. |
Nick said the business did a good job and everything worked out fine. He goes to them a lot. |
Spoke with Robin. She said this business gets her vehicle in and they have it done in a timely fashion. |
Willie said they are good and he would recommend them to a blind man. |
Joel said the business did a real good job. They went above and beyond to help him. |
Shannon said this business was good. |
Spoke with Camille. She said this business did a good job. |
Rich said this business did a fantastic job on his vehicle. He has gone to other businesses like this one and when there would be a problem with his vehicle, it seemed as though they would dismiss the issue and assume that everything was okay when it was not. At this business, on the other hand, they make sure everything is okay. His vehicle runs great. They did a great job and he is very happy with them. |
great job |
My daughter had an issue with her boyfriend's Grandmother's car battery. I suggested she stop at Sullivan's. Not only did they not sell her a battery she didn't need, they found the reason quickly and at minimal expense. Again, GREAT PEOPLE!!! |
Janice said the service was good. |
Don said they did a great job. |
best honest service in syr ,ny |
Dave said he called at 9am to see when he could bring his vehicle in. They told him to bring it in and they had it fixed by 11am. |
Adam said this business has fixed most of the problems to his vehicle. |
Chris said the business is trustworthy and the people were awesome. |
Besides the price of all the necessary work my truck has needed, I was overall pretty satisfied with the work. All but one time when I had to have new bearings put on, they failed to do an alignment after they put the tires back on. So I was able to move my wheel around a good maybe 3 inches without actually moving the vehicle. And then the recent visit I had there, I actually had to PAY to have an alignment even though the mechanics that worked on my truck failed to do an alignment when i had to get new bearings put on. Satisfied with my extended warranty I purchased when I bought my truck, but would be Highly Satisfied with it if certain wear and tear (that isn't normal) would actually be covered. |
been going for 13 years these guys keep my car and my wifes car in excellent running condition |
great experience |
Spoke with Nanette. She said when Bob arrived for his appointment, he was taken right in and he was well taken care of. |
Bob said this business is very friendly, trustworthy and took very good care of his vehicle. |
John said he was very happy with the service provided by this business. The employees are helpful, honest and fair. They called him in a timely fashion to let him know what was going on with his vehicle. |
Anthony said they did a good job. It was efficient and a good price. |
great job |
Never an issue you guys are great |
Lindsey is the best |
Great knowledgeable people to care for your vechile, always wonderful trust a worthy shop. |
Mike said the business is top shelf. He has been doing business with them for over ten years. |
I've been going to this shop for about 13 years. They are very straightforward and transparent. Pricing is extremely fair and they will never do work that isn't needed, even if I ask them too they hesitate. The work is done right, the waiting area is clean, the people are friendly. It's a family business. There's no reason not to take your car to Sullivans. |
Steve said he is a long time customer of the business and they always take care of him. |
Spoke with Earla. She said she would not go anywhere else besides this business. |
Loni said that it is always easy for her to get an appointment. |
In and out fast |
Pete said this business has always helped him when he has needed it. |
Sean said this business is well known in his area. They perform great service. |
My car was taken early because I was an Honor Guard for a funeral at 10 AM. They got me out within an hour. Thanks. |
Spoke with Patricia. She said they are very personable people and they do a good job. |
Zack said other businesses could not figure out the problem he had with his vehicle, but this business did. He has had no problems since this visit and has been happy with the results. |
Robert said this business provides fine service. |
I brought my jeep in for A/C service and it came out better then new! Thanks for the best service in town |
My car was in for a Check Engine light and Service Air Bag light. Sullivan's was able to diagnose and repair the problems in minimal time and at a more than fair price.They also made me aware of a rear defroster issue I wasn't aware of. Great, stand up people. |
Ed said they did a great job on this visit. He used to do his own oil changes, but it is cheaper for him to have this business do them instead. |
Mary said this business is always very good. They get things taken care of and done. All of the employees are very nice at this facility. |
Bob said they have good service. They take good care of him. Steve and Karen are great people. He has purchased vehicles from them. He has already recommended them to many people. |
Chad said this business is fantastic and they have always been on point with the services for his vehicle. |
Spoke with Tom's wife. She said they are very polite and they do the job quickly. They really know what they are doing. |
I purchased a 2008 Ford Edge from Karin at Sullivan's. She warm, friendly and very receptive. She told me every little thing that the SUV would need to be 100%-we discussed my options for repairs and I gladly agreed to what we decided and a few days later I picked up my SUV and rode off into the sunset. I LOVE MY VEHICLE and I would and I will refer friends and family members that are looking for a good deal on a vehicle with friendly people that are great to deal with. Loving my car dealer and my car. |
They explained exactly what my car needed and gave me different options available for the repairs. |
Steve said this business took care of him and got him in and out. |
Peter said the job was done on time and the price was right. The employees at this business are very professional. |
I always know Steve and his crew will take great care of me. I wouldn't go anywhere else but Sullivan's! |
Good service and short wait time |
Derek said this business was done with his vehicle quickly. |
Joe said he loves the business, they did a great job and he mentioned that he is happy with the service. |
Joe said that everything they do for him is great and that is why he keeps going back. |
Sullivan's Car Care has ALWAYS done good by me and my family! The people there are ALWAYS friendly, and they know what they're doing! I ALWAYS put my faith and trust into them. My family and I have been taking our cars there for MANY years! FYI there is no "E" in my first name. LOL |
great service |
I would recommend this place to anyone. They were very honest and upfront and most of all very, very helpful. |
Bruce said they do all of his work and they do a good job. |
My car was in recently for an engine performance reason and Steve diagnosed it to a simple sensor. They had my car fixed in a timely manner and at a reasonable price. |
David said Steve took the time to come out and talk with him, and he was very professional. He can depend on this business to be honest and caring. |
Loni said they did a very good job. |
Joseph said they do a great job. They did scratch the rim of his daughter's tire this time but they are going to take care of it. |
Spoke with Melina. She said the business is always courteous and do things in a timely manner. |
Daniel said the business is awesome and they are also fast. |
Gerald said this business takes care of all of his service repairs. |
Steve and his crew are great. |
Spoke with Patrick. He said this business has always done good work. |
good service and speedy |
Camille said this facility is fabulous and she loves them. |
as always, the maintenance was performed perfectly. |
Kerry said the business did a great job. They did everything asked for and the cost was cheaper than expected. |
Excellent |
Overall good |
Tony said he is always satisfied at this business. |
Sandy said she was recommended to go to this business and was told how good the service was. She found that it was. She was not bored while waiting for her vehicle because there was a television in the waiting room and the service took less than an hour. |
Joe said he has been going to this business for years and they are good people. They always fix his vehicle correctly. |
Joe said he has been going to this business for years and they are good people. They always fix his vehicle correctly. |
Jim said the business is excellent. He has used them for years and they always take good care of him. |
Kasandra said they called her. They let her know what was wrong. They wanted her approval and it was done by the end of the business day. |
Tony said he has been dealing with this facility for a long time. They are consistent and very good. |
Claudia said this business is quick and friendly and polite. Her dealership wanted $900 to fix a problem and this business did it for under $90. |
i like this place alot |
When I drop the nitro off in the am, it is usually done at a respectable time. |
Frank said they were able to get him in and everything was done in a reasonable amount of time. He was happy with the service. |
Tried to give it a 5 star. I like Sullivan's and I'm glad my neighbor told me about them. It's also a very convenient location for me. |
Diane said she has been going to this business for years. She really trusts them and they always have good prices. They are very honest people. |
Spoke with Terry. She said this business is a great facility where they provide good service. |
Have been going to Sullivans for years now, they are always honest and fair. |
Mark said his vehicle was done in a timely manner and the service was cost effective. He gets good service and never has to return for the same problem. |
Please change the e mail address though, this is Patti's e mail. Mine is realworldmatters@yahoo.com |
Chris said this business finished in a timely manner and exceeded his expectations. |
Chuck said this business did a great job. |
Dave said he never has any problems and their prices are right. |
Steven said the business was very quick and good. |
Ray said he is completely happy with this business. He does quite a bit of work with them. |
I really feel safe taking my car to Sullivan's. Being a female you often get taking advantage of, I don't feel that at Sullivan's. I feel there being honest with me and that's what it's all about. I just took my Jetta in and Steve said if the lights come back on call right away. I like that. They care about their customers. |
Sullivans is a clean building with a knowledgeable staff. All the staff are polite and courteous. |
Bruce said his company always uses the business and they do a good job. |
Diana said she had to take her vehicle back to get something fixed. They fixed it right away and they were very polite. The technician did a fabulous job. |
Spoke with Bonnie. She said this business was very friendly, nice, and helpful. |
Spoke with Sandy. She said this business was honest and friendly. |
Kim said they are really good and they explained everything to her. |
I appreciate that I get honest feedback at Sullivan's. They do not try to sell or fix anything that isn't broken. I highly recommend Sullivan's for all your car care needs. |
Spoke with Terri. She said their customer service is phenomenal. They will keep working on her vehicle until she is satisfied. |
Mark said he loves this business. They are honest and his concerns are their priority. This business solves the problem and they do not take advantage of it. Overall, they provide the service and they do not gouge him. |
The problem I was having with my car was very difficult to diagnose but Steve and crew were determined to find it. They did find it and fixed it! Great job, guys! |
As part of the deal when we traded in our old van for a nicer model, they switched the radio out of the old van into my old jeep to replace the one in the jeep whose display had died. |
Spoke with Quincy. He said the business is quick and gave him a good outcome. |
I went in for an inspection, and they looked my whole car over and pointed some things I needed, they even brought me in the shop and showed it to me so I know it was legit |
Barb said she had done business with them in the past and she has always had good service. |
I like it there because being a female sometimes garages tend to rip you off. I feel that they are honest and friendly. |
I have been a customer of Steve's even before he started his own business. I trust him with both my personal and company vehicles and have always found him and his staff to be excellent and thorough mechanics and accommodating in every way. I have also bought pre-owned cars from him. I can't say enough good things about the guy. |
Spoke with Mary. She said she just got the vehicle back yesterday and it has to run awhile, but the service was good. |
very knowledgeable , honest business |
Steve, Karen and Lindsey always take care of my repair issues in a timely manner with quality work! |
Sullivans Car Care Center Has very respectful people. They give you very good service. I would recommend them to everyone. |
Joshua said they do a good job for him. |
Spoke with Bud. He said this business provides excellent service all the time. The snow tires they put on are excellent. |
Mike said the receptionist was pleasant. The technician was helpful and knowledgeable, and he explained it to him in a way so he could understand. |
Ken said everything went as explained and this business does a good job. |
wouldn't trust my vehicle at any other place. Sullivans Care Car is an upstanding, trust worthy shop. They are honest, which is very rare these days. Work is commendable. Fair pricing. |
Spoke with Penny. She said this business is very polite and they explained what needed to be done. They also waited a few days for her to get her funds together. |
Heather said they did a good job. |
Walter said the pricing is good at the business. He was able to get his vehicle in for service without any waiting. |
Kevin said he was satisfied with everything. |
Jim said they did a good job, in a timely manner. |
Stewart said this business got his vehicle running just fine and they did great. |
I am always taken care of with respect and care. They are always honest and make sure that our cars are safe for me and my family to be in. Not only will they verbally tell you this, but they also show you why and give explanations so that you understand why. I recommend them to everyone! There aren't many auto shops out there that provide this this level of service! |
Frank said he is pleased with the work and they provided accurate timing getting it in and out. |
Dave said this business was on time and had good prices. |
Spoke with Lori. She said the business was excellent, as always. |
Joe said this business did everything they were supposed to and the service was good. |
Brian said this business was quick and did a good job at a good price. |
Tony said they have been his service provider for 20 years and he thinks they are great. |
Had spark plugs and wires changed here. Did a great job, big increase in performance and gas mileage. |
Kathey said they have always been good. Her husband would always take his vehicles there before he passed away. They treat her well and she trusts them wholeheartedly. Her son and granddaughter also go there. They are pleased too. |
Spoke with Joanne. She said they are very helpful. |
Spoke with Lisa. She said the facility provides really good service and she is always happy with them. |
Joshua said they do a good job. |
Leah said she has always liked this business and she has never had an issue with them. They are always courteous and fair to her. She knows they will not cheat her. |
Once again the Sullivan Team took care of our issues in a timely manner at a competitive price. They informed me of issues that I needed to be aware of without trying to pressure me into making the repairs immediately. |
Spoke with Alice. She said they have always been happy with the service provided by the business. |
The people are very friendly and the owner is very open and honest and their work is great. |
Timmy said the work done was excellent and there were no problems. |
Tony said the business does what they say they are going to do and the service is good. |
Dean said the business has always done right by him. |
Barb said it was wonderful service. |
They sell junk auction cars, then don't want to stand behind the so-called "warranty" The owners wife is patronizing and rude |
Lesley said they provided perfect service. |
Allan said he has been going to the business a long time, and have always done well. |
Bob said he has been going to this business for a long time. They have great service and they have him and out in a short amount of time. |
Spoke with Tonya. She said she always receive good service at this business. |
Melissa said this business promised her they would have her vehicle for one day. They ended up having it for two days. She was left with no vehicle. |
Spoke with Robin. She said they were done in a timely fashion. They had reasonable pricing. |
good service |
Chris said the business has helped him with all his needs. |
Spoke with Martha. She said it was convenient and they did good work. |
Spoke with Matthew. He said the owners, Steve and Karen, always take good care of Brandy. |
Every time I'm at Sullivan's Car Care my car gets serviced correctly and fairly priced. Never approached with a "hard sell" for extra parts or labor. Always a pleasant experience dealing with Steve and his staff!!! |
Fred said the service is great every time. The people are friendly and very polite. |
Joe said the service he received was good. |
Steve and company are great to do business with always recommend his business staff is great thank you Steve and company |
Chris said he got exactly what he wanted and they were able to get him in and out in a timely manner. |
Great customer service, always friendly, and wonderful turn around to getting my car fixed/maintained in a timely manner!! |
great job |
I've been using this garage since it opened around 2001 or so. It's not too small, and not too big. They are always, above all else, honest and trustworthy. That's not easy to find in an auto repair shop. The service is always fast, and the new facility is large and convenient. Why go anywhere else for maintenance of your vehicle. |
great service |
They are always willing to work with you for appointments. |
James said they fixed the problem. |
Willie said they do good work. |
Maurice said this business provides good service. |
Al said the staff at this business is very informative and thorough. |
Being able to trust your mechanic is very important. I know with Sullivan's I won't get something don't need and will get exactly what I do need! |
Dave said this business never gives him problems. |
Spoke with Mary Jane. She said this business is very good. |
Chuck said his experience at this business was fantastic. They did a great job on his vehicle. |
Spoke with Alice. She said the facility is very dependable and she feels she can trust them. They are done when they say they will be and charge you for the price they quote. Every time she has used them she has been very happy. |
Every time I come to Sullivan's I know I will get an honest quote on the work that needs to be done. And it's done right...never need to bring it back for the same problem. |
Frank said he does not have a problem with this business. |
Allan said this business always does right by him and they do a good job. |
Harry said he was pleased with their service. |
Steve said he has been going to this business for years and everything has been good. |
Repairs are always correct the first and are done in a timely manor |
I can't imagine going anywhere else. Steve and his crew are wonderful. They take the utmost care of their customers. Love this place. |
Lisa said she was referred to this business if she ever had problems with her vehicle. They took care of her a lot quicker than she expected. She wants them to know that they are an awesome business. |
The job was finished when promised at the price quoted. Steve could have "pushed" an oil change on me, but instead chose to simply give the info to make up my own decision. When we discovered a little mistake after getting the car back, Steve told me to bring the car back and they would correct the problem right away - without having to make an appointment. |
I have taken my vehicles to Steve and his crew for over 20 years. They always take the time to not only explain the issues but the pros and cons to my repair options. They are friendly and effecient. They are truly the best in car care and customer service! |
Tony said this business did a good job. |
Eric said he took his vehicle in for a broken headlight and a loose spring. This business wanted to charge him $340 for it, so he just drove away. He would not recommend them to others. |
Spoke with Terry. She said the staff was great to deal with. The prices are reasonable and the business is a great place to take a vehicle for service. |
Bob said the business has good service, good people, and take care of his vehicle needs. He has no problems or complaints with this business. |
Great people to work with. They took an impossible situation and found affordable options and worked with us to find a solution. The work was top notch and Karen in the office was very professional. The mechanics definitely know what they are doing and were able to complete the work quickly. We will be back! |
Shawna said this business is very courteous and helpful. They get the job done in a timely manner. |
Spoke with Elaine. She said they are very good at what they do. |
Spoke with Michelle. She said this business covered everything. They are excellent. |
Went there with my truck making a noise they said they were busy..... but they looked at it anyway just because they said they wanted to make sure it was safe for me! They fixed it fast the very next morning |