Classic Reviews


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by Salvatore M. on 01/11/2023

 

Salvatore said they were honest, price was fair, and they were quick.

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by Elaine C. on 01/09/2023

 

Elaine said she has been with this facility for a long time and has no issues.

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by Dave O. on 01/05/2023

 

Dave said they are very good, prompt, and they got it done. He said he is very happy with their service.

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by Gary L. on 01/05/2023

 

Gary said their employees are top-notch and they took care of everything for him. He said if he has needs in the future, he will go there.

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by DAVID H. on 12/22/2022

 

Fast and done right

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by Diane M. on 12/19/2022

 

Diane said they are very good there, they are excellent. She has been going there for years, they are the best.

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by Verified Customer on 12/17/2022

 

Quick courteous service

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by Nicole H. on 12/05/2022

 

Nicole said she was really happy with the work, they were super friendly but they did repair work on her vehicle without calling her to authorize it and it was small so it wasn't a big deal.

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by Tom R. on 12/02/2022

 

Tom said the staff at this business did a very good job and they were very courteous, too.

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by DAVID H. on 11/18/2022

 

Sullivans always gives you the best service with a smile

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by Claude F. on 11/09/2022

 

Claude said he's been there before and he knows they do a good job. He said his daughter has gone there, as well.

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by ROSALIE V. on 11/07/2022

 

Your business is very welcoming with your sweet and personable receptionist. I am waited on promptly and kept informed on the progress. Like I have mentioned in the past, good, reasonable and fairly priced services will keep me coming back.

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by John C. on 11/07/2022

 

John stated everything in a timely fashion.

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by JASON D. on 11/02/2022

 

Excellent service Excellent price Excellent people

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by KARL P. on 11/02/2022

 

Very professional and fair prices

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by Chris H. on 11/02/2022

 

Chris said they did a good job.

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by Janice R. on 11/01/2022

 

Janice said they got the job that she needed to have done, she didn't have to wait too long, they gave her an appointment right away, she was satisfied, and she wants to thank them for treating her decently.

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by Chris T. on 10/24/2022

 

Chris said they do good work.

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by David H. on 10/21/2022

 

David said the staff always treats him well and they provide quick service. Overall, he has no issues.

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by KELLY T. on 10/19/2022

 

I have always had outstanding service from everyone at Sullivan's! They have done a fantastic job maintaining my car and their rates are very fair. Being trustworthy in this market is rare, and Sullivan's is a gem! I have recommended them to many, and will continue to do so.

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by Frank G. on 10/11/2022

 

Frank said they always get him in whenever he needs them, and they always do a little extra and check everything.

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by Zac B. on 10/11/2022

 

Zac said this is an awesome business that does great work and he has never had any complaints about them.

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by Tony S. on 10/06/2022

 

Tony said the staff is good and they always do a good job.

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by Albert R. on 10/23/2022

 

Albert said they provided good service and he appreciated the honesty of the mechanic.

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by Diane M. on 09/22/2022

 

Diane said this business did a wonderful job and they also had a nice staff.

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by Jim P. on 09/09/2022

 

Jim said he likes the way he gets treated at this business.

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by Anna M. on 09/09/2022

 

Anna said she loves this business because they have helped her many times and they are the best every time.

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by Tim W. on 09/03/2022

 

Tim said he took his vehicle to this business and he felt the quote they gave him for the work was too high, so he took his vehicle elsewhere. He added his friends and family use this business and it came highly recommended to him.

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by Steve S. on 09/02/2022

 

Steve said the service was good at this business.

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by Mike C. on 08/30/2022

 

Mike stated they got it in, got it done and fixed it right the first time.

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by Cooper J. on 08/30/2022

 

Cooper said he is always taken care of by the staff at this business when he goes here.

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by Mark S. on 08/24/2022

 

Mark said he takes a lot of company vehicles to them. If they make a mistake, they correct it right away, are real easy to work with and they are great at this business.

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by TOM B. on 08/18/2022

 

My experience with Sullivan’s has always been great.

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by Deborah S. on 08/18/2022

 

Deborah states the business is honest and always fixes her vehicle.

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by KRIS T. on 08/17/2022

 

In and out just like I like it, great staff.

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by Edward Y. on 08/15/2022

 

Edward said the issue with his vehicle has not been resolved.

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by Doran S. on 07/30/2022

 

Spoke with Debra. She said they got her in the same day, the inspection went flawlessly, no problems.

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by Hal M. on 07/30/2022

 

Hal said he has been a customer for a long time and would not go anywhere else.

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by Carolyn G. on 07/27/2022

 

Carolyn stated that everything was perfect and quick. The building is beautiful.

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by TERRY B. on 07/16/2022

 

Very honest shop and reasonable prices. Always does great work.

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by David I. on 07/07/2022

 

David said the work was done correctly.

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by Ken C. on 07/06/2022

 

Ken said they were good, there were no extra services or costs added, and his vehicle was done when they said it would be. He said hes known Steve for 25 years and he recommends the business all the time.

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by Nicolas N. on 07/06/2022

 

Nicolas stated he likes the business and has been with them for years. The business needs longer hours.

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by Tom L. on 07/05/2022

 

Tom said they were good and they were honest.

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by Francois N. on 06/24/2022

 

Francois said they did very very well.

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by Kayla T. on 06/20/2022

 

Kayla said shes gone to them for years off and on, and multiple other family members go there, and theyre really nice to them. They are really thorough, efficient, honest and fair.

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by Christopher M. on 06/20/2022

 

Christopher said they fixed the problem in a timely manner, followed up with him after the fact, and did the repair in a day. The price was reasonable, as well. He will be going back.

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by Jeremy W. on 06/13/2022

 

Jeremy said they are great people and they did a wonderful job.

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by Ricardo G. on 06/02/2022

 

I brought my son's Honda Accord for a power steering leak and they charged 128.00 bucks for supposedly fixing it Wich they didn't. They just cleaned the mess and that was it cause they said...oh...we out a clamp! REALLY?? A CLAMP? 128.00 BUCKS!?? Well the next 2 days I had to filled up the canister cause leak was the same!! So when I took it again they tried to charge me 180.00 bucks to just install the return hose charging 57.00 dollars for the hose and the rest of the 180.00 on Labor!! Dude! I bought the hose on eBay for 18.00 bucks and installed it myself! WHAT A RIPPED OFF!! NICE TRY!!! NEVER AGAIN!!

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by Debby S. on 06/01/2022

 

Debby said they are good at what they do.

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by BEVERLY G. on 05/29/2022

 

had oil changed. Told m e rear brakes need to be addressed no pressure but will make appointment very soon I have been going there for a long time very satisfied

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by Mike C. on 05/25/2022

 

Spoke with Mikes son Sean. He said he is very happy with them. He said they do fabulous work and he never has any complaints.

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by Allan B. on 05/25/2022

 

Allan said he has been doing business with them for years.

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by Rene S. on 05/20/2022

 

Rene said the owner looked at her vehicle and showed her what was wrong. He explained it in her terms to where she could understand it and went above and beyond for her. She came in late in the evening and stayed late to make sure that her vehicle was safe for her to drive. They made her feel very important and comfortable.

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by Christian S. on 05/19/2022

 

Christian stated the business gets the job done fast and for a good price.

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by Joe E. on 05/13/2022

 

Joe said the staff is very nice and they do excellent work.

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by Vicki N. on 05/13/2022

 

Vicki said the customer service was good and they explained to her what they were doing.

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by Joe D. on 05/06/2022

 

Joe said this business provided great service.

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by Zachary P. on 05/05/2022

 

Zachary said the business did the best they could to fix the vehicle.

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by Jon T. on 04/20/2022

 

Jon said they are life savers and he appreciates them.

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by David H. on 04/11/2022

 

Gerry said she has never had an issue with them. When she takes her vehicle to other businesses they break her vehicle. This is the only place she will take it. They fix problems other businesses cause. They take care of the problem.

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by Michelle R. on 04/06/2022

 

Michelle said they are the best.

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by Hal M. on 04/06/2022

 

Hal said that he likes the work that is done.

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by Mark M. on 04/06/2022

 

Mark said he would recommend them.

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by DENISE D. on 04/05/2022

 

Thank you ! Your service was fantastic thank you to Tony Elkin for recommending you ! I will definitely be using you from now on and will tell my friends too

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by Tony S. on 03/16/2022

 

Tony said they always do a good job and he has been going here for years.

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by David I. on 03/15/2022

 

David said his vehicle is running very well.

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by Charles W. on 03/15/2022

 

Charles said that the price was reasonable, the work was done on time, and everything was easy.

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by James T. on 03/15/2022

 

James said the visit was easy and there were no complaints.

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by Cathy W. on 03/14/2022

 

Spoke with Kevin. He said when they can get them in it is fine. When the staff gets the vehicle they are able to fix it. Kevin said they bought both vehicles from them and they are happy with both vehicles, he just wishes it was easier to get in because of his schedule and the business's schedule.

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by Verified Customer on 03/12/2022

 

Over the years I have had good and bad experiences regarding car maintenance. I have been looking for a place where I could receive honest evaluation of any maintenance required with an appropriate price. Thus far I have been very pleased with the fair and honest service I have received and as long as I feel that is the case I shall visit Sullivan for all my car's care.

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by Richard B. on 03/07/2022

 

Richard said they did what he asked. They did it as quick as they could.

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by Carol W. on 03/03/2022

 

Carol said the staff is personable wonderful and accommodating.

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by Cassandra B. on 02/21/2022

 

Spoke with Bill. He said there a little translation problem but the issue got fixed.

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by ROSALIE V. on 02/12/2022

 

They have had consistent good service when I bring my vehicle in and with everyone being so busy today I value the appointment reminders I send.

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by Cory B. on 02/04/2022

 

Cory said that they had him in and out and priced fairly.

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by ANGELA and ROB E. on 02/03/2022

 

The crew at Sullivan’s are the best! We have been with them for over 10 years now and we wouldn’t take our vehicles anywhere else. When you service with Sullivan’s you will drive with confidence. Guaranteed.

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by Gerald M. on 02/03/2022

 

Gerald said his whole family has gone there for a lot of years and they always make thing right.

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by Robert W. on 02/02/2022

 

Robert said the business provides good service and hes overall very pleased.

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by John H. on 01/27/2022

 

John said they did a good job.

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by MIKE H. on 01/26/2022

 

Excellent customer service all around from the front desk to their mechanics. Costs may be high, but then again what expense isn't high anymore nowadays? Like the old saying goes, you get what you pay for. Sullivan's is a high quality garage. I've never had any issues with their service or repair work, so I find paying their rates is worth not having to worry about the repair being done wrong and you know it's done right the first time. I would recommend anyone to go there. My only complaint is I had to wait one week to get in for an appointment, but that may just be how well they perform? If they were not doing a good job, people would take their business elsewhere and they would not have a week's wait. Sullivan's is worth the wait if you can help it.

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by Mark H. on 01/21/2022

 

Mark said he has been going to this business for 12 years and they provided great service.

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by Jack L. on 01/17/2022

 

Jack said the lady at the business was nice on the telephone.

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by KIM M. on 01/07/2022

 

We take all our BMW's to your shop. We love the service + work you guys always perform. Honest shop would highly recommend. Thank you.

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by ROSALIE V. on 12/20/2021

 

I have visited your shop several times now and have always been pleased with my service and in the past I have just stopped in without an appointment to get air put in my tires where I received prompt and courteous service.

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by Sean T. on 12/20/2021

 

Sean said they are very good.

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by Gary F. on 12/17/2021

 

Gary said they always take care of him right away whereas other places were too busy.

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by David H. on 12/15/2021

 

David said this business did everything he asked them to do in a timely manner. He also said they did not overcharge.

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by Steve C. on 12/14/2021

 

Steve said the staff did what needed to be done and he had no problem.

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by Tony S. on 12/02/2021

 

Tony said they always do a really good job.

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by Carol W. on 12/01/2021

 

Spoke with Ilene. She said the business was cordial and on time and the price is good.

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by Amanda W. on 11/30/2021

 

Amanda said that they went above and beyond

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by Chris T. on 11/30/2021

 

Chris said they do good work.

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by Steve S. on 11/30/2021

 

Steve stated that the business provided quality service and great customer service.

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by Jim P. on 11/23/2021

 

Jim said they are honest.

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by JIM and STACEY C. on 11/20/2021

 

The young gentlemen who did my inspection was exceptional in his customer service skills. I was so impressed with his demeanor & attention to detail. Everything a business could hope for in an employee. Thank you again for great service Sullivan’s Car Care.

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by RON L. on 11/17/2021

 

My Hyundai dealer was unable to get me an appointment until mid Dec. I contacted Sullivan's and we made an appointment for the following Monday. I dropped car off Monday morning and car was ready by 2pm. Test drove car and no more noise, and drive handling has improved. Car handles like new after sway bar links were replaced. Great job!

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by Neil F. on 11/02/2021

 

Neil said they were very personable and it seemed like they were very knowledgeable.

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by Dan T. on 10/06/2021

 

Dan said They were very honest and forthcoming. They were straightforward with him.

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by Doug M. on 10/06/2021

 

Doug said he was overdue on an inspection and they were busy when he stopped by, but they fit him right in.

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by MARIA D. on 09/29/2021

 

Professional service completed in a timely fashion !!!!

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by Deborah S. on 08/31/2021

 

Deborah said the business s has always been honest with her.

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by KATHLENE S. on 08/20/2021

 

Thanks for resetting the tire chip!

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by Kelly T. on 07/30/2021

 

Kelly said the staff members are professionals, quick, timely and provide excellent service.

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by Phillip S. on 07/29/2021

 

Phillip said it was good and they were very nice.

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by TODD G. on 07/27/2021

 

While performing a NYSI and oil change on a recently purchased pre-owned vehicle, they addressed what needed immediate attention and made suggestions on what to look for moving forward. Again, very honest and did not pressure me into a list of repairs. Another fantastic experience!!!

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by TODD G. on 07/24/2021

 

As usual, we experienced excellent customer service. The work on the vehicle was completed correctly in a timely manner at a competitive from the car dealer. Always our 'go to' car care center!!!

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by Brandon I. on 07/23/2021

 

Brandon said he appreciates their service and the staff fixed his vehicle.

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by Keith S. on 06/30/2021

 

Keith said that they're very good. They did what they said they would do for a decent price, He's had some problems with his vehicle since he picked it up. They told him to bring it right in and they'll have a look

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by GREG and TERRY G. on 06/22/2021

 

Excellent service and excellent communication! WTG Team Sullivan

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by LASHAWNDA M. on 06/22/2021

 

Great service every time!

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by STEVE S. on 06/17/2021

 

For about 17 years I've used - and recommended others to use - Sullivan's for repairs, maintenance, tires, etc. For my most recent repair I received the excellent care that I have come to expect from Steve and his crew! I was prepared for the repair to take a day or two to get my car repaired and returned to me. However, I received a call the afternoon of the day I took the car in. It was ready! I am always confident that Sullivan's will do ONLY the work that is needed and will do the job correctly.

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by Dan N. on 06/10/2021

 

Dan said they were recommended by another business and the staff here did a good job.

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by DAVID R. on 06/08/2021

 

World Series, grand slam, Stanley Cup, hat trick, Triple Crown, Super Bowl. Team Sullivan's, a winning team. Knowledge, experience, done right the first time, quality workmanship. Try out a winning team, SULLIVAN'S.

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by BRIAN O. on 06/03/2021

 

Highly recommend.

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by Eric S. on 06/02/2021

 

Eric said the staff at the business was friendly and he was in quick plus the work was fair priced.

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by Peter P. on 05/28/2021

 

Peter said everything with this business was fine.

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by JENIFER W. on 05/25/2021

 

I got a screw in tire which caused a flat and I called and they told me to bring it in right away and it was filled in 20 minutes.

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by John S. on 05/09/2021

 

The best place to go in the Mattydale/North Syracuse Ares. I wish I had started lot earlier than I did.

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by DAVID R. on 05/08/2021

 

Exceptional, phenomenol, service. Staff was neat, clean, and knowledgeable. Building was neat and clean. Aleays met with a smile.

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by Hector S. on 04/27/2021

 

Hector said he liked that the business had prompt communication.

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by Lawrence S. on 04/21/2021

 

Lawrence said he was happy with their job on his vehicle.

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by GREG B. on 04/18/2021

 

We've been taking our cars to Sullivan's for years. They only do the work that needs to be done, they do it quickly, well and at a reasonable price. I would recommend Sullivan's to anyone.

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by James R. on 04/17/2021

 

James said he liked the care, they were respectful and everyone had a good attitude.

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by KRIS T. on 04/15/2021

 

Once again Team Sullivan knocks it out of the park! Always very pleased with the staff and service!

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by D M. on 04/06/2021

 

These people are scam artist . Over pricing there vehicles that are 12 thousand and selling them for 20 thousand!!!. Not happy with this place at all

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by Steven T. on 04/06/2021

 

Steven said they are convenient. He added they are good at what they do.

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by DIANA I. on 03/24/2021

 

Sullivan’s car service always delivers prompt and excellent service. We always leave feeling confident about our car repairs or service.

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by PHIL I. on 03/23/2021

 

great work

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by Tommy V. on 03/10/2021

 

Spoke with Dawn. She said this was their second time there and they are pretty happy .

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by SHEILA and BUD M. on 03/06/2021

 

Once again, Sullivans Car Care Center did an outstanding job & they never try to sell me parts that are not needed, while at the same time, making sure my vehicle is 100% safe.

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by Jennifer B. on 02/27/2021

 

Jennifer said they are always available to help her out when she needs them. They are easy to work with.

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by Terrance G. on 02/27/2021

 

Terrance said they had a good price. They fixed it. They gave him all of the information.

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by Diane M. on 02/24/2021

 

Spoke with Joann. Joann said they are always very good. They take really good care of her vehicle.

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by JOSH A. on 02/20/2021

 

My wife and I have bought 4 cars from Sullivan’s and the staff on all ends is amazing. The quality of their vehicles are top notch and their service department is on point. Will always be my first choice in purchasing a vehicle.

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by PHIL I. on 02/20/2021

 

quick and accurate

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by TOM K. on 02/17/2021

 

I rate Sullivan's at 10. The best.

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by FELICIA D. on 02/12/2021

 

Professional, courteous, trustworthy, reliable. Whenever I call especially when I have a problem, they ALWAYS take care of me!

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by Chris D. on 01/16/2021

 

Chris said every time he goes there they are really good, have good technicians and are honest.

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by RONNIE G. on 01/07/2021

 

I’ve been going to Sullivan’s for over 20 years and have always found them to be honest. They will never suggest or perform work that you don’t need. Firefly, helpful, knowledgeable staff. Fair pricing, in an industry where things can seem overpriced at times. You can’t always get an appointment right away, they’re open M-F 8-5 right now, but I’ll take them over the dealer nearly all the time. We generally don’t need much in the way of repairs, and routine maintenance is often heavily incentivized at the dealer, but for anything more it’s a no brainer. My most recent visit to Sullivan’s came as the result of an unexpected problem with my wife’s car. They had me on my way quickly, and I was very satisfied. You’d be hard pressed to find a better independent repair facility. Bonus tip: they acquire, refurbish, and sell a variety of used vehicles.

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by Chris T. on 01/07/2021

 

Chris said the business is good.

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by SCOTT Z. on 01/05/2021

 

made an inspection appointment had me in and out in less then a 1/2 hour

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by Steve S. on 01/05/2021

 

Steve said they did good.

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by Tony B. on 12/17/2020

 

Tony said he has been going there for years. He trusts their work.

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by KRIS T. on 12/08/2020

 

Steve, Karen & the staff keep me and my family on the road! They have earned our trust to do what is necessary to keep our vehicles safe and reliable!

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by Eric S. on 12/01/2020

 

Eric said they got it done the same day. The price was better than expected. The work was fine.

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by PHIL I. on 11/24/2020

 

great service

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by Diane M. on 11/18/2020

 

Spoke with Joanne. She said they are very good people and do very good work, she has recommended them to lots of people because of the good work and service.

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by Greg G. on 11/11/2020

 

Greg said they were very friendly, did what they promised and got it done in a timely fashion.

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by Dorsey W. on 11/06/2020

 

Dorsey said they took care of him well.

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by Steve S. on 10/13/2020

 

Steve said they have been doing work on his vehicle for a long time, 20 years and they do the job right. Always keep their promises.

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by ANN H. on 10/10/2020

 

Service and employees great as always....

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by DIANA I. on 10/09/2020

 

Always on time and always excellent service.

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by Diane M. on 10/08/2020

 

Spoke with Joanne. She said the business has always been very good to them. She said she's known them for years.

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by John C. on 10/02/2020

 

John said they did him good and he absolutely recommends them.

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by PHIL I. on 10/01/2020

 

outstanding

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by Barry S. on 09/03/2020

 

Barry said he has always been happy with them.

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by CHRIS T. on 09/01/2020

 

Pulled into Sullivan’s on a Monday morning without an appointment, asked them to take a ride with me and listen to a thumping noise in the passenger rear of my wife’s 2010 Camaro. They were kind enough to take a ride and put the car on the lift and look for the issue! Come to find out the after market rims have an inner and outer valve stem and the inner stem was hitting the brake line every time it rotated! They secured the brake line out of the way and soon after I was on my way! Great staff and the techs are wonderful!

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by Sarah M. on 09/01/2020

 

Spoke with Erick. He said he has never had an issue with them.

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by Jennifer B. on 08/20/2020

 

Jennifer said they are always willing to fit her in. They are up front and transparent with costs, and they work with her on issues providing alternate options. She always gets the service she expects.

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by PHIL I. on 08/19/2020

 

great

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by Pete S. on 08/19/2020

 

Pete said they did everything up to and past his expectations.

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by MADELINE A. on 08/18/2020

 

I have no worries whenever I call, e-mail, text, I.M. Sullivans- If you have a problem with your vehicle, call and make an appointment for them to see your car- They will give you a free estimate. I've been with them for a little over 8 years now. You can't go wrong with Sullivans--

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by CAMILLE G. on 08/11/2020

 

My car was sounding like creaking bones, immediately took it to Sullivans. They test drove it and said Struts. Was I going to be safe until the following week? That's when I could bring it in. The short amount of miles I would be driving it would be okay. I brought it in and they repaired it, of course with smiles! When I drove out it felt like a brand new car again!! I was so pleased with their work, as always.

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by Eleanor C. on 08/07/2020

 

Eleanor said the staff takes care of her vehicle at a fair price.

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by CHRIS T. on 07/28/2020

 

Wife classic broke down, had it towed to Sullivan’s and they diagnosed the problem quickly and fixed it right! Car runs beautiful, wife is happy!

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by Jason L. on 07/28/2020

 

Jason said the business provides exceptional service.

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by PHIL I. on 07/23/2020

 

great service

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by Timothy B. on 07/18/2020

 

Timothy said that they do a good job. He'll have to go back because after the alignment, his vehicle is still pulling to one side.

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by Diane M. on 07/10/2020

 

Spoke with Joanne. She said they are very good and she has recommended her family to go there.

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by SHEILA and BUD M. on 07/08/2020

 

Best in class

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by GLORIA V. on 07/05/2020

 

Very friendly. My car was taken it at my appointment time and was done expeditiously while I waited.

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by SUZANNE L. on 07/01/2020

 

So accommodating. Customer service is outstanding. Very very helpful!

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by Shine E. on 06/24/2020

 

Shine said she had to take her vehicle back to the business 3 times for the same issue. She would not recommend for service.

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by DAVID D. on 06/18/2020

 

Needed inspection but was short on time. They were able to get me in and out in the morning and I made it back to work on time. Great service and they’re always willing to work with your schedule.

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by CHRIS T. on 06/12/2020

 

I call, they get me in! Always great service

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by CHRIS T. on 06/08/2020

 

Great staff, great service!

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by Verified Customer on 06/05/2020

 

Steve and company always makes you feel welcome I trust all of my cars to them, have never had less than 110% Positive experience

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by DIANA I. on 05/22/2020

 

Always leave with confidence of a job well done.

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by Kelly T. on 05/22/2020

 

Kelly said the business is fabulous as always with fair prices. They do excellent work and take care of the vehicle and look out for her. She does recommend the facility.

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by LASHAWNDA M. on 05/20/2020

 

I've been going to Sullivan's for years. Had a lot of work done on monday- service was exceptional!

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by HOLLY M. on 05/17/2020

 

had a wheel barring go on my 2005 GMC Envoy. (( these vehicles are known for this issue.)) They replaced both front in 2017. I had some issues just this last 2 weeks 5-2020. Called and they got me right in. Turns out the barrings had gone again. Both still had the lifetime warranty so they were replaced without cost. I only had to pay labor and everything was done in 1 day! My go-to guys!

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by Gloria S. on 05/07/2020

 

Gloria said Steve and his wife are very good people, they are very efficient, very nice, very honest, very structural, and she trust them.

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by Billy S. on 05/07/2020

 

Billy said that the place was really friendly and got all his stuff done within the same day so he could pick it up. He recommends them 100 percent for service .

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by CHRIS T. on 04/29/2020

 

Best service around!

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by CHRIS T. on 04/27/2020

 

With 170,000 on my trailblazer, it runs like a top and still handles perfectly because Sullivan's Car Care maintains it right! Looking forward to 200,000 miles because of Steve and his crew...

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by EVERETT G. on 04/23/2020

 

Sullivan's always has treated me great. Fast and friendly.

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by CHRIS T. on 04/21/2020

 

Steve, Karen and the staff always get it done right the first time, every time! No reason to go anywhere else...

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by Brian C. on 04/16/2020

 

Last summer in June I purchased a 2016 Jeep Compass very low miles, the whole process took literally about 2 hours that was with driving over to pick up car the next day I would love to talk about service after but this vehicle has been perfect and other than oil changes I haven't need a thing. We feel great about our purchase and have told everyone we know about Sullivan's. Thanks Brian C. Will be heading there soon for new vehicle for our daughter.

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by Diane M. on 04/15/2020

 

Spoke with Joanne. She said Steve and Carol are great people along with the mechanics. The work is good, everyone is friendly and that is why they are return customers for years.

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by Steve S. on 04/14/2020

 

Steve said the customer service is great and he has no complaints.

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by Bill H. on 04/13/2020

 

Bill said they are very dependable and they go above and beyond with the services needed. If he asks for a certain thing to be worked on, they will check the whole vehicle for him. He recommends to anybody with vehicle problems to come here.

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by DAVID D. on 04/11/2020

 

As always great to with. Got in right away and inspection completed next day.

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by TED S. on 04/11/2020

 

always finish the job on time and correct

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by Annmarie M. on 04/10/2020

 

Annmarie said she has been there before, that the place was very cordial and the staff didn't try to cheat her.

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by Jennifer B. on 03/25/2020

 

Jennifer said she likes this facility a lot.

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by CHRIS T. on 03/11/2020

 

I’m always happy to do business with Steve and his crew! I know that my vehicles will be serviced properly when I drop them off! That’s why we keep coming back...

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by DIANA I. on 03/09/2020

 

Always feel confident my vehicle is in good hands.

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by Jim T. on 03/09/2020

 

Jim said they fixed his vehicle in a timely fashion, were reasonably priced and he liked dealing with them.

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by Joe E. on 03/09/2020

 

Spoke with Angela. She said she is always satisfied and they always do a good job.

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by CAMILLE G. on 02/22/2020

 

My car was making noises and I had no idea why. I brought it into Sullivans and of course, they found the problem. It was sway bar links, fixed it and as soon as I began to drive It was like the first day again, these people are wonderful! Cheerful, friendly and very knowledgable. I would not take MY car to anyone else They have never steered me wrong and they are reasonable and willing to work with me.

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by TONY B. on 02/21/2020

 

Noticed one morning that my wipers were worn and needed replacement. I was 5 minutes from Sullivan's, called Lindsey and asked if someone could throw on new wiper blades for me. She said sure and 5 minutes later I was back on the road. Always there, dependable service, great people.

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by JASON P. on 02/15/2020

 

I enjoy having my trucks serviced here.

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by Santosh P. on 02/15/2020

 

Santosh said the service was fast and professional.

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by PHIL I. on 02/14/2020

 

great service

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by DAVID R. on 02/12/2020

 

Sullivans is exceptional. From the minute you walk in, you feel like family. The entire staff is clean, neat, and professional. Their qualty and work can't be compared. The staff is extremely knowledgeable. If you have a question, their staff has an answer. Sullivans also has a great selection of used cars.

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by STEVE S. on 02/12/2020

 

Once again I have to compliment Sullivan's for another job well done. They got me in and out on schedule with very little expense and very satisfactory work. Thank you, Lindsey, Paul, Sterling and the rest of Team Sullivan!

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by Clark D. on 02/11/2020

 

Clark said he has dealt with this business for many years. They are a family oriented group, they have every bit of great integrity, and he trusts them. They talk to him like family and he is always pleased, they are a wonderful group of people. He would highly recommend them.

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by Jacob M. on 02/06/2020

 

After many years of dreading taking my cars to be worked on at the various shops around town, I can finally say I found my one stop shop for all my car servicing needs. Friendly, honest, competitively priced, and easy to work with. They always accommodate what I need done in the quickest, most cost effective way. I will continue to take all my vehicles and recommend everyone I know to have their work done here!

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by Diane M. on 02/05/2020

 

Diane said the people at the business are friendly and nice along with the good job they do.

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by SHEILA and BUD M. on 01/29/2020

 

Sullivan's Car Care Center is the only place to go for vehicle maintenance. The entire staff always provides outstanding service.

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by Steven T. on 01/16/2020

 

Steven said they're excellent. He said they're easy to work with.

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by Rick R. on 01/11/2020

 

Spoke with Sally. She said the service has been great on the older vehicle. They have helped her a lot, are personable, the facility is small and they are not pushy.

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by Whitney C. on 01/08/2020

 

Whitney said the business did everything the vehicle needed and the customer service was great.

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by CHRIS T. on 01/07/2020

 

As usual the staff and service is fantastic!

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by Tony S. on 01/03/2020

 

Tony said that they always do a good job for him.

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by DAVID R. on 12/29/2019

 

Fast, friendly, honest courteous, always greeted with a smile.

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by Verified Customer on 12/23/2019

 

Very fast, precise service, and competitive pricing.

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by JOAN L. on 12/16/2019

 

I have done business exclusively with Sullivan's for many years....I have always been treated respectfully and fairly and consider myself a very satisfied customer...In the beginning Steve assured me they do not do any unnecessary work..and I have so far found that is true...Keep up the good work... Old Blue and I have a few more miles to go...Thanks for the opportunity to voice my opinion.....Have a very Merry Christmas and a Happy New Year All!! Joan L.

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by TODD G. on 12/12/2019

 

My last visit was the same as the previous ones. My vehicle was completed on time, correctly, and at a competitive fee. Sullivan's are an honest and knowledgeable business.

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by Rick R. on 12/10/2019

 

Rick said he has been there before and he would recommend this business for service.

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by Deborah S. on 12/09/2019

 

Deborah said this business always gives her good service. She said she's never had any problems after repairs. She said they always take good care of her vehicle.

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by PHIL I. on 12/02/2019

 

great friendly service

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by CHRIS T. on 11/27/2019

 

As always great service!

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by PHIL I. on 11/27/2019

 

good service

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by BEVERLY G. on 11/26/2019

 

The only thing that got me a little upset was the fact they messed up my light switch so they didn't come on automatically. I got stopped for not having them on.

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by Travis H. on 11/21/2019

 

Travis said this business was honest, truthful and fixed his vehicle to the best of their knowledge.

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by CHRIS T. on 11/06/2019

 

Great service as always!

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by Trish H. on 11/05/2019

 

Trish said everything was speedy and everybody was very communicative at this business. She added she would take her vehicle back.

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by Steve B. on 11/04/2019

 

Steve said he was very happy with the business. He said the staff was very personalized, honest, straightforward and he will definitely return. He appreciated them.

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by ANTHONY O. on 10/30/2019

 

Just bought a car and I’m glad I did!! Thank you for all your services that you guys do for us..

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by RICK G. on 10/26/2019

 

Thanks for your continued excellent service for many years.

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by Tony S. on 10/26/2019

 

Tony said that everything was good over there. They always do a good job.

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by KIM M. on 10/22/2019

 

Sullivan’s never disappoints. Oil change, tires replaced, light fixed and an estimate. Always honest, fair on prices and takes the time to walk through any questions personally. I trust them with all my vehicles - BMW and others. Thanks again.

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by Sue L. on 10/17/2019

 

Best customer service around! Steve and Karin are very accommodating to their customers! They always do whatever it takes to make their customers happy! Always greeted with a smile when walking thru the door. Trustworthy and honest. I would not take my car anywhere else.

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by Verified Customer on 10/15/2019

 

Excellent customer service! Best!

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by CHRIS T. on 10/12/2019

 

Don’t waste your time with another shop lying and ripping you off. Steve and Karen are two of the most honest people in the industry! My family and I won’t waste our time anywhere else.

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by TASHIKA G. on 10/05/2019

 

Great Service. Thorough and kind! Love Sullivan’s

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by BEVERLY G. on 10/04/2019

 

The title says it all Great service and nice people

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by STEVE S. on 10/03/2019

 

Once again Sullivan's Car Care Center delivered on their reputation of taking care of their customers! Once again they did a great repair job on my car within the time promised and at the price quoted. I really don't want to get rid of my 26 year old Chevrolet so Steve, Karen, Paul and the team keep it running for me with quality repairs. There will come a day when I have to surrender my old car but until then, I'll keep going back to Sullivan's!

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by PHIL I. on 10/01/2019

 

great service

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by MAREEN and ED C. on 09/30/2019

 

Service is everything...The staff starting with Steve and the rest of the group treat you like family. We have bought 2 vehicles from Sullivan's over the past few years, have done all of our repair and maintenance work for several years and have never been disappointed. We could not say enough about the way this group takes care of everyone, will always look for their assistance first. Thank you Sullavan's Car Care Center

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by CHRIS T. on 09/21/2019

 

Steve, Karen and the staff at Sullivan’s Car Care real know how to treat a customer! Every time I’m there for service it’s quick and painless. Best Automotive service shop in town!

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by Jose O. on 09/19/2019

 

Jose said the staff was very professional and also helpful.

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by Diane M. on 09/19/2019

 

Spoke with Joanne. She said Diane's experience was very good and she was in and out. The staff is wonderful and she has also gone there for years.

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by DIANA I. on 09/17/2019

 

Always a smile and always a full explanation of what was done and a fair price.

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by MADELINE A. on 09/14/2019

 

Once you take your car to Sullivans and see all that they are experts on repair-- you'll never take any vehicle to a different shop.

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by KATHLENE M. on 09/12/2019

 

I can always rely on the service and being fully informed on what is going on with my car. I trust their expertise.

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by David R. on 09/09/2019

 

David said they were on time every time he asked a question, were polite, neat, they know what they are doing and explained everything before they did the work.

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by Jim T. on 08/21/2019

 

Jim said he has never had a problem with the business. The price was fair and the work was done on time.

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by BRIAN O. on 08/15/2019

 

Friendly, knowledgeable, and professional!

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by SEAN C. on 08/15/2019

 

Sullivan’s is the ONLY shop I will trust to work on my truck,they’re crew is very knowledgeable and care about the customers.

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by KIM M. on 08/15/2019

 

I take all 3 of my BMW’s to Sullivan’s for the care, honest pricing, and diligent service. They are honest if they cannot something specific to BMW and gladly will help with someone who can but 99.9% of what I need they can do. Thank you as always.

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by Dave M. on 08/02/2019

 

Dave said whatever the business told him they were going to do, they get done 100 percent. He has never had any problems, he's told most of his friend's about them and they bring their vehicles out there, too.

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by Geraldene G. on 08/02/2019

 

Geraldene said the business's staff was honest, accurate, did great work and they were up front with him. He stated he was glad they were around and it's the best place to take a vehicle.

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by Deborah S. on 08/01/2019

 

Deborah said that the place fixed a part on the undercarriage of her vehicle and did a good job.

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by Jason L. on 07/15/2019

 

Jason said this business got his vehicle in right away and took care of the problem. He also said they communicated throughout the day.

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by Ed C. on 07/09/2019

 

Ed said he's known the staff a long time and they have done the services on his vehicle for years.

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by Kim B. on 07/09/2019

 

Kim said she was pleased with the business's service.

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by CAMILLE G. on 06/23/2019

 

When I was told I was driving with one headlight I immediately called Sullivans and they had no problem getting me in and out quickly. Even though the Bumper had to come off to change one bulb (must be a man's design). I can never say enough about this shop, they are wonderful!

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by Chris T. on 06/13/2019

 

Chris said the staff at this business was honest. He had known them for a long time. They never steer him wrong.

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by SHEILA M. on 06/10/2019

 

As always, Sullivans car care center performs best in class maintenance.

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by Dave M. on 06/06/2019

 

Dave said that the place was absolutely the best, they were quick and accurate and always done on time.

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by ANTHONY O. on 06/05/2019

 

Ever since my brother in-law suggested Sullivan’s, I will never go anywhere else to get service done. They are quick with the turn around time and very honest with what should or shouldn’t be done. My car had a bit of time left for something that was still covered under warranty, they gave me the info and had me check with the dealership to make sure it was. They could have just said this is wrong with tour cat and it needs to be fixed but they didn’t because they knew it wasn’t something that had to come out of my pocket. Hands down the best place!!

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by Daryl W. on 06/05/2019

 

Daryl said the employees took his vehicle in immediately. They had his vehicle in and out of service.

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by CAMILLE G. on 05/23/2019

 

I brought my Saturn in for brakes, they were squealing and grinding AWFUL. They made room for me that day and when I picked it up OMG!! It felt like a new car again! I just would not nor could I trust anyone else to do any work on my car but Sullivan's Car Care! They are so pleasant and friendly and knowledgeable and they back up ALL of there work. Just so happy to have found them,

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by PHIL I. on 05/19/2019

 

great service

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by Gloria S. on 05/15/2019

 

Gloria said that the place is very nice, she trusts them.

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by DIANA I. on 05/14/2019

 

As always, Lindsay greeted me with a smile and our service was fast and thorough .

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by Annmarie M. on 05/14/2019

 

Annmarie said her daughter and her granddaughter get their vehicles serviced there, and they recommended the business to her.

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by STEVE S. on 05/13/2019

 

Lindsey, Paul and the rest of Team Sullivan delivered another fine job in a short amount of time. Thanx for taking care of my automobile issues in such a timely manner. Such as this is why I keep coming back to Sullivan's.

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by DENNIS E. on 05/09/2019

 

Had Sullivan's replace the rear differential on a 2003 Silverado with a Jasper remanufactured plus left and right rear axles. Sullivan's order the replacement parts and did the installation. I dropped off the vehicle the morning and picked it up after hours that evening. Quick turn around! We'll see how the work and parts hold up since it's only 1 day after the replacement.

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by Walter A. on 05/06/2019

 

Walter said they are awesome, they give great customer service and they are honest.

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by Brandy E. on 05/06/2019

 

Spoke with Matt. He said he was well treated and they did not try to sell him more than what was needed.

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by KARL P. on 05/01/2019

 

Very friendly. Very professional. Took all the time needed to explain what they found to me

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by Joe C. on 04/09/2019

 

Joe said the employees treated him right.

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by Dave M. on 04/06/2019

 

Dave said everything this business does is right on the money and they are better than anywhere around.

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by ANGELA and ROB E. on 04/04/2019

 

This place is like no other garage we have ever been to. They provide honest, reliable service and take great care in all they do. We wouldn’t go anywhere else!

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by Mike D. on 04/02/2019

 

Mike said that the place has very nice people on staff, they are honest and get the work done in a timely manner. He has been dealing with them for years.

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by Nichole T. on 03/14/2019

 

Nichole said they were awesome.

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by STEVE S. on 03/13/2019

 

Sullivan's took care of my automotive issues quickly and professionally. They finished with my car a couple of hours before the time agreed upon and had it ready for me to pick up before I needed it. Friendly folks who take an interest in their customers and are concerned about doing quality work.

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by Everett G. on 03/09/2019

 

Spoke with Earl. He said the employees were very polite. They provided great service. They had his vehicle in and out of service.

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by GERALD M. on 03/02/2019

 

My whole family use Sullivans , For personal and business vehicles . They are up front about everything they find. They tell me if anything is needed or not , things that might be needed down the road .They will give you up front pricing an stand by it. They are friendly and will take the time to explain everything to you.

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by Shannon B. on 02/19/2019

 

Shannon said the business provided good service and he was in and out.

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by KATHY T. on 02/18/2019

 

My family and I have been a “Loyal “ customer of Sullivan’s for Many years, and he has ALWAYS been honest and reasonably priced I would and have recommended Sullivans to anybody and everybody they’ll never steer you wrong

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by Mareen C. on 02/14/2019

 

Spoke with Edward. He said he recommends this business all the time.

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by GERALD M. on 02/02/2019

 

they are a great bunch of people . I can talk to the to any of the of the workers there including the owners and never feel rushed.They will answer all my questions.

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by Clark D. on 01/23/2019

 

Clark said the business is a very responsible business. The atmosphere is great. The people are courteous and the work is really very good. It is always a good experience when taking vehicles to them.

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by PHIL I. on 01/19/2019

 

outstnding

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by Tony S. on 01/18/2019

 

Tony said everything went great at the business.

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by Scott B. on 01/18/2019

 

Scott said the service did not disappoint.

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by Joe C. on 01/18/2019

 

Joe said the business does good job. They are really good business people.

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by TYLER S. on 01/15/2019

 

When it comes to auto prevention, maintenance and repair, no-one and let me emphasize “NO-ONE” in Central New York compares to the quality of service that Steve and his team at Sullivan’s Car Care provides you.

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by JOAN L. on 01/05/2019

 

I trust this business....they have always been honest and fair....never try and sell you what you do not need.....they are friendly and caring....have my vote every time....Thank you Sullivan's

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by Joe C. on 12/28/2018

 

Joe said the employees provided good service. They had his vehicle in and out of service.

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by CAROLINE S. on 12/27/2018

 

First off, I would say they do a great job of taking care of their customers. They try to give a good assessment of the problem and what needs to be fixed. I also try to support local small business owners, it's not easy running a business and making it successful. Finding a good honest repair shop is very hard to come by these days but Steve and his crew do a wonderful job.

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by DIANA I. on 12/21/2018

 

Love the family feel and always leave with a full explanation of what was done and checked.

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by STEVE S. on 12/11/2018

 

Once again Steve and Karen Sullivan and their entire team has proven their effectiveness in making repairs in a swift, effective and efficient manner. I always get a call telling me what is wrong with my vehicle, what it needs, how much it will cost and when the work will be complete. Only when I agree to the terms do they begin the work. Time and time again they are right on target with everything they tell me. (Sometimes parts are not available for my older-model car!) I don't plan on going anywhere else for repairs, tires and oil changes.

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by Walter A. on 12/06/2018

 

Walter said that the business service is outstanding.

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by KATHY T. on 12/05/2018

 

one thing I can always count on, is Excellent service!

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by Mareen C. on 12/04/2018

 

Spoke with Mareen's husband. He said they love them. They are very helpful, great people and they provide wonderful service.

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by SHEILA M. on 11/21/2018

 

Once again, Sullivans Car Care Center did on outstanding job !

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by John T. on 11/21/2018

 

John said his experience was good.

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by DENNIS S. on 11/20/2018

 

honesty. Thank you

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by CAMILLE G. on 11/16/2018

 

Got my winter tires put on as scheduled, was quite pleased. But the next day the (idiot) light came on and the dash read 22 psi. With snow in the near future forecast, I was concerned and immediately brought my car in. As always, they listened to my babbling and brought it right in found the problem and had changed that sensor and did all their magic and sent me on my merry way. Whew, Just in time too. So Thankful that they are just a phone call away.

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by Rob R. on 11/13/2018

 

Rob said they did an excellent job.

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by Jim T. on 11/10/2018

 

Jim said the customer service was really nice. The staff got the repair done in a timely manner.

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by Steve S. on 10/31/2018

 

Steve said they did a great job.

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by Lorri D. on 10/30/2018

 

Lorri said the business's service was excellent and she has no complaints.

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by Nate S. on 10/25/2018

 

Nate said the business was nice to deal with.

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by Shannon B. on 10/22/2018

 

Shannon said the business has good people who are friendly and fair.

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by TONY B. on 10/19/2018

 

I needed four new tires and inspection. During inspection it was determined my front brakes were bad. Steve got all this work done for me by 12 noon, so I could make my afternoon appointment. Sullivan's is the only garage I've used since he opened and I can't say enough about his great service. I've also bought pre-owned cars from him and was very satisfied.

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by Clark D. on 10/19/2018

 

Clark said they are very professional. They are hard working. They keep him informed with everything, They keep up with the maintenance of the building. It's not just a hole in the wall. Also, they get him in and out very fast.

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by CAMILLE G. on 10/13/2018

 

As the winter approaches, I rely on Sullivan's to prepare my Saturn every Fall, to be sure all is good to get me through the cold days ahead. And I am never disappointed. They are just wonderful,with a smile and listen when I feel something is wrong they will check it out completely.Sometimes it may just be me being a worrier. They know how I drive and take the time to look to be sure. They are ALWAYS there when I need them and that gives me a piece of mind.

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by KIM M. on 10/10/2018

 

Thanks again for the great service. I always appreciate going to Sullivans because they're honest and do not charge for things that are not broken. I'll always take my vehicles to you!

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by CAROL P. on 09/29/2018

 

Integrity, clean, prompt, honest, considerate. Just a wonderful family business! They go the distance to make sure u r happy with their care of your car! I reccomend this business to everyone I can!

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by PHIL I. on 09/25/2018

 

great place

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by Dave M. on 09/24/2018

 

Dave said the service the business provides is perfect.

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by JIM and STACEY C. on 09/23/2018

 

Customer service is always on spot. Prompt, accurate service. Always extremely satisfied with the work they do for our family.

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by DIANA I. on 09/12/2018

 

Always leave confident there was a job well done.

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by Mareen C. on 09/12/2018

 

Spoke with Maureen's husband. He said every thing was fine. He loves the guys at this business. Every thing was tip top.

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by Valerie S. on 08/31/2018

 

Valerie said they are excellent. They do a great job.

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by Tony M. on 08/28/2018

 

Tony said this is a fine business. He would recommend them.

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by Elizabeth M. on 08/23/2018

 

Spoke with Elizabeth's sister. She said the oil change was good. However, the prices are too high.

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by ANTHONY D. on 08/22/2018

 

Steve and his whole crew are absolutly wonderful! They are courteous and professional from start to finish. They are knowledgeable and it shows in the quality of service. Steve is fair and intentional about having things done right! If you are trying to find a to find a trustworthy place for your auto service, Sullivan's Car Car is it!

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by Lorri D. on 08/17/2018

 

Lorri said they did an excellent job.

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by Michele W. on 08/16/2018

 

Michele said this business has always been good to her.

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by William S. on 08/15/2018

 

Spoke with Tammy. She said that she just picked the vehicle up and the place did a beautiful job, the staff is always friendly and regardless of the situation provide service with a smile.

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by Stan S. on 08/14/2018

 

Stan said the service was done at a reasonable price.

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by Josh H. on 08/10/2018

 

Josh said, he had an excellent experience at the business..

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by Greg G. on 08/09/2018

 

Greg said everything is done on time and they do a great job.

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by Kerry O. on 08/09/2018

 

Kerry said the employees were quick, efficient, and did a good job.

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by Madeline A. on 08/04/2018

 

I can't say enough about the quality of workmanship I receive every time I bring my vehicle in for repairs AND, their prices are very reasonable.

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by Deborah S. on 07/30/2018

 

Deborah said she has always has a good experience, however she suggested they could use better waiting room.

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by Jake E. on 07/26/2018

 

Jake said that the business did a great job.

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by Clark D. on 07/26/2018

 

Clark said he shopped around and found this business to be totally conscientious. He totally appreciated them,. He has known them for years and has purchased a few different vehicles from them.

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by SHERRY, MARK T. on 07/25/2018

 

They provide efficient, trustworthy and friendly service. When I leave, I am confident that my issues have been resolved.

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by Lashawnda M. on 07/11/2018

 

Lashawnda said she had no bad experiences with his business. The employees called to confirm her service. They provided her a service quote. They provided great service.

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by Mercedes H. on 07/05/2018

 

Mercedes said, her visit was quick and easy.

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by PHIL I. on 06/29/2018

 

accurate and quick

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by James S. on 06/21/2018

 

James said everyone was quick and courteous.

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by Kimberly B. on 06/18/2018

 

Kimberly said this is a good facility and the staff get the job done.

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by Lorri D. on 06/14/2018

 

Lorri said the staff at this business were very polite and kind, The service was great.

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by Pat C. on 06/09/2018

 

Pat said he would recommend this business for service.

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by Kevin S. on 06/07/2018

 

Kevin said he is always in and out and he get updates throughout the whole process.

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by Kerry O. on 05/31/2018

 

Kerry said they did a good job and they were quick.

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by Tom M. on 05/25/2018

 

Tom said he was happy with the service. The price was good and the repairs were done in a timely manner.

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by David R. on 05/22/2018

 

David said the business does good work, they keep his vehicle clean, they go above and beyond and he is completely satisfied.

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by PHIL I. on 05/18/2018

 

great service, friendly

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by Richard L. on 05/16/2018

 

Richard said the staff explained everything to him.

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by Jake E. on 05/11/2018

 

Jake said the staff knew what they were doing.

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by Jeffrey B. on 05/10/2018

 

Jeffrey said he was very pleased with the service.

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by Mary S. on 05/09/2018

 

Mary said the staff are always good to her.

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by ANGELA and ROB E. on 05/03/2018

 

We trust Sullivan’s and they never disappoint. Great place and friendly staff.

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by Kevin L. on 05/02/2018

 

Kevin said the staff gave him excellent service, and he uses them all the time.

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by STEVE S. on 04/26/2018

 

Just over nine years ago we purchased an SUV from Sullivan's. For the next 115,000 miles Steve and his crew handled almost every repair and service to the vehicle. The last trip to Sullivan's (this week) revealed irreparable rust that made the vehicle unsafe to drive. It had to be ditched. Though Steve and Karen knew we would be purchasing another used vehicle, they applied no pressure to buy from them. Steve even gave recommendations/evaluations which guided us as we looked for a replacement. This was the second time Sullivan's deemed one of our vehicles too rusty to be repaired. We've had two others with repairs which would exceed the value and worth of the car. In none of these four instances did Steve or Karen "push" us to purchase cars from them. To me this displays an integrity that is not often found in the automobile industry. This is why we will continue to bring our vehicles to them and why we will recommend them to others without question.

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by Daniel W. on 04/21/2018

 

Spoke with Daniel's wife. She said this business is always good to her. They give her a good deal and explain things before the work is done.

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by Walter A. on 04/20/2018

 

Walter said it is a very clean and friendly business and the staff is great.

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by SHEILA M. on 04/19/2018

 

Sullivans Car Care Center is absolutely the best in class for professional service. They can be trusted to do the right thing, every time.

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by Victor P. on 04/19/2018

 

Victor said the staff was excellent, personable, and very understanding. It was a good experience.

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by Eric S. on 04/18/2018

 

Eric said the staff were friendly. They repaired his vehicle while he was away and let him keep his vehicle at the business free of charge.

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by Anthony C. on 04/18/2018

 

Anthony said they are really good with everything. Their mechanics are honest.

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by DAVID D. on 04/17/2018

 

They are always willing to work around your schedule. They got me in and taken care of in the same day. Great to know you can always count on Sullivans.

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by Laura H. on 04/17/2018

 

Laura said she was happy with their service and they did a good job.

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by Penny C. on 04/17/2018

 

Penny said they are always good to her, they got her in and out, and they go above and beyond. She said they are wonderful.

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by MARY LYNN D. on 04/16/2018

 

Great owners and staff knowledgeable

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by RONNIE G. on 04/13/2018

 

I had a problem and my car could not be driven from my place of employment. One call to Sullivan’s and I was taken care of. I’ve been a customer since the early 2000’s and highly recommend them. Always fair, honest, and straightforward. I only wish they were open for service on Saturdays. I guess you can’t have everything.

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by Jim C. on 04/13/2018

 

Jim said when he test drove the vehicle on the first day, there was a little bit of a problem but the business fixed it. He appreciated that they did not let the vehicle go until he was satisfied. He had a great deal of confidence in the business.

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by TERI F. on 04/12/2018

 

I would highly recommend this company. I have never had a problem with a service that they have provided and I have always been able to get my car in and out on the day that I called. On my last visit my bill was actually $75 LESS than what they quoted me over the phone! This is a wonderful shop and I recommend them highly

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by Paul V. on 04/07/2018

 

Paul said Mike really helped him out and even did extra work without charging him.

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by CAMILLE G. on 04/06/2018

 

I stopped in to make appointment for inspection for my car, and they had time right then and there for me. WOW! And they did it all with a SMILE! Also, I had mentioned some minor issues and they immediately checked them out. This place IS Great and I would never bring my car to anyone else. That's how much I trust them. And My sister also goes there since she sees how pleased I am with them.

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by JIM and STACEY C. on 04/02/2018

 

Always service with a smile from a great team. Truly grateful after every visit.

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by Mindy D. on 03/29/2018

 

Mindy said her overall experience was okay.

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by Kersten H. on 03/21/2018

 

Kersten said they did him good. They're honest and they gave him exactly what he needed.

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by MARY LYNN D. on 03/15/2018

 

Have done business for years always have been pleased with the service and constant care they provide

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by Bob L. on 03/15/2018

 

Bob said the facility does excellent work.

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by Mark O. on 03/14/2018

 

Mark said the staff had superb customer service skills. They did a great job.

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by Richard A. on 03/13/2018

 

Richard said Steve has done a lot of work on their vehicles. The staff are trustworthy and he appreciates their good work.

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by PHIL I. on 03/12/2018

 

great service

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by KATHY T. on 03/08/2018

 

My husband and I, and my son have been going to Steve for Many yrs. He has ALWAYS been fair & honest! After losing my husband 5 yrs ago, I've NEVER had my car serviced any place else, because of his Honesty. I have recommended Sullivan's to MANY of my friends & family

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by STEVE S. on 03/07/2018

 

I was in a hurry. My state inspection sticker had expired. I stopped by to see how quickly the team at Sullivan's could take care of me. Within a very short time the inspection was done. They noticed my oil change was also past due. Another quick job. In less than an hour I had a current state inspection sticker and fresh oil in the crankcase. GREAT JOB SULLIVAN'S

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by JIM and STACEY C. on 03/03/2018

 

I would highly recommend anyone in need of Auto repair or in need to buy a car to use Sullivans Car Care. Integrity & customer service are exceptional with the owners & staff. Truly a great place for service. Adds a much needed positive vibe to the community. I have been doing business there many years now & I’m always extremely satisfied.

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by RON L. on 03/02/2018

 

Honest, dependable auto repairs. Great staff.

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by Alice B. on 02/27/2018

 

Spoke with Alice. She said the facility did what they were supposed to do and nothing unneeded. There were no surprises. She liked the way they did business.

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by Ray A. on 02/24/2018

 

Ray said he does a lot of business with them. He is really happy with the work and his most recent experience at this facility.

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by ANTHONY O. on 02/22/2018

 

Always great experience with Sullivan’s!! Very honest!

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by STEVE S. on 02/21/2018

 

No one LIKES having to repair their car, buy new tires, etc., me included. However, when I need repairs or tires, I have the assurance that Sullivan's will do a great job in a timely manner at a fair price.

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by Frank G. on 02/21/2018

 

Frank said the business was up front, honest, prompt, and that he didn't have any waiting time getting his vehicle serviced.

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by Diane M. on 02/16/2018

 

Diane said the business is the greatest. Everyone was great, and they took good care of her.

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by Laurie V. on 02/14/2018

 

Laurie said the staff was friendly and the work was great. She stated she wanted to thank them for their service.

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by Graham S. on 01/26/2018

 

Spoke with Sandy. She said the business has always done great work.

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by PHIL I. on 01/25/2018

 

great job

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by Clark D. on 01/24/2018

 

Clark said the business was able to squeeze him in on short notice. A light was out on his dashboard, and although they didn't get it fixed that day, the repairs were started. The employees are responsible and competent. It is a family-run business. He appreciates their conduct as a family and a business. He tries to do business with them whenever he can.

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by Robert C. on 01/22/2018

 

Robert said the service was excellent.

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by CAROL P. on 01/20/2018

 

As I said above. Employees are courteous and so helpful. Owner calls you back with prices and work with you on the money you have to work with. Owners are hands on, honest, personable, down to earth. The prices I pay are lower than competitors and supreme work on your car! I love Sullivan’s! I reccomend everyone I know to go there!

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by Micheal K. on 01/19/2018

 

Michael said Steve takes care of him.

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by James S. on 01/17/2018

 

James said everything the business does for his vehicle is always good. They bought the vehicle eight years ago. They always service his vehicle, and they always do it right.

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by John C. on 01/15/2018

 

John said the business had him in and out quickly.

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by Kaylee T. on 01/13/2018

 

Kaylee said she is very happy with this business and has never had an issue with them.

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by Sandy T. on 01/10/2018

 

Sandy said the employees provided good service.

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by Mark C. on 12/21/2017

 

Mark said this business got him in quickly and took care of the problem. He was able to get his vehicle back out on time.

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by Steve S. on 12/20/2017

 

Steve said the business provided good service.

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by Daryl W. on 12/20/2017

 

Daryl said the staff was fantastic. He would recommend this business for service.

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by Janet T. on 12/19/2017

 

Janet said the business was honest and personable.

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by Diane M. on 12/19/2017

 

Diane said the staff always treat her well.

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by Frank G. on 12/14/2017

 

Frank said he has never had a problem. The facility squeezed him in for an appointment in a timely manner. They go out of their way to make sure everything is up to code.

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by Kerry O. on 12/13/2017

 

Kerry said she would recommend this business for service.

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by Mr./Ms. B. on 12/12/2017

 

Very quick turn around on trucks. Have taken a few trucks here now. They are very willing to work with you when your in a pinch. Not many mechanics do that. Will continue to use them -Buffalo Biodiesel

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by Sandy G. on 12/12/2017

 

Spoke with Martha. She said the experience was really great and the staff answered any questions she had.

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by JOSHUA R. on 12/07/2017

 

Maintaining my 12 year old Volvo is a task I'd like to do myself. However when I do. It have the time or tools Steve at Sullivans is my first choice to keep my vehicle running safe and reliable. Recently I noticed my wheel bearing was degraded. Due to my availability I asked Steve for help. Everything was done on time as promised. Back on the road ready for the winter thanks to Sullivans!

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by Walter A. on 11/27/2017

 

Walter said the business has good service.

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by Kingsley P. on 11/27/2017

 

Kingsley said he would recommend this business.

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by SHEILA M. on 11/22/2017

 

Sullivan's always provides outstanding service & support.

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by Glenn H. on 11/22/2017

 

Glenn said the business was able to get him in and out. They repaired the problem.

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by Peter P. on 11/21/2017

 

Peter said he has been going to this business for over 12 years because they always provide great service. He will continue to recommend the business.

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by Shannon B. on 11/20/2017

 

Shannon said they were really friendly. They provided good customer service and he has never had any problems with them. They provide great service and they are good people.

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by BRIAN O. on 11/18/2017

 

Patient, complete and courteous service! Will bring all my business there!

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by PHIL I. on 11/18/2017

 

outstanding

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by DENNIS S. on 11/18/2017

 

they go out of their way to do the best job they can do

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by Mark I. on 11/17/2017

 

Mark said the turnaround time was quick and the price was fair.

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by Bill H. on 11/14/2017

 

Bill said he enjoys this business. Steve and his employees are very friendly and they do a great job. They show great respect for their customers and he highly recommends them to everyone he meets.

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by Micheal K. on 11/09/2017

 

Micheal said this business has always helped him out. They were really nice and they were good people.

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by MICHELLE D. on 11/04/2017

 

I trust Steve and his employees to give me good honest service at a fair price. It is not the closest repair shop to my house, but worth the extra srive.

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by Thomas D. on 10/30/2017

 

Thomas said he was very happy with the service. The employees went above and beyond, and they fixed something else on his vehicle.

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by BRUCE and PAULA M. on 10/28/2017

 

Thanks guys !!You rock!

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by Diane M. on 10/27/2017

 

Spoke with Joanne. She said she has been a loyal customer for years. She purchases her vehicles at the business and she has them repaired there as well. They always get a good deal.

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by Eric L. on 10/26/2017

 

Eric said his vehicle is running fine. The Check Engine light is staying off, and everything is good. His one concern is that he was unhappy with the price of the labor. It was twice as much as the parts. It should not have cost that much, but he is happy with the outcome. He would recommend this business to others, but before he uses them again he will do a price check.

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by KIM M. on 10/21/2017

 

As always, Steve and team went above and beyond from helping with our extended warranty to being honest about what the problem with my vehicle was...thank you. I’d never go elsewhere for service !

star
by Jeff L. on 10/16/2017

 

Jeff said the staff was friendly. They were good at what they did and they took care of him.

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by Tony B. on 10/13/2017

 

Tony said he has used this business for twenty-five years and he would not use any other business.

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by KATHY T. on 09/26/2017

 

I ALWAYS have a positive result at Sullivan's! They've never once tried to rip me off. Steve, Karen, Lindsay, and everyone there are always friendly and positive. I've recommended them to many of my friends and family

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by STEVE S. on 09/22/2017

 

Even with Steve and Karen out of town, Lindsey and Team Sullivan took great care of me in a very timely manner. Thanx, Guys!!!

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by PHIL I. on 09/19/2017

 

thorough

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by Hector C. on 09/12/2017

 

Hector said this business does an excellent job and they are very friendly and down to earth. The staff is willing to go above and beyond. They explain everything they work on. They are very serious about what they do and they have concern for their customer's needs.

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by Mareen C. on 09/07/2017

 

Spoke with Edward. He said the staff is great and he has had good luck with them. He knows them personally. This is a good and reputable business.

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by Randy B. on 08/29/2017

 

Spoke with Alice. She said this is an honest business. They are always happy with their results.

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by William S. on 08/28/2017

 

Spoke with Tammie. She said this business was awesome. They made sure she got into a really good vehicle and everyone should get their vehicles from this business.

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by BEVERLY G. on 08/25/2017

 

VERY UNSATISFIED ! They said I had a hole in the muffler. They either misdiagnosed it or didn't fix it. It makes the same "roaring noise " it made when I brought it in. Also, I wanted nothing done to the AC.only an estimate. 100 dollars later-------

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by PHIL I. on 08/19/2017

 

great service

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by Micheal K. on 08/17/2017

 

Micheal said Steve was trustworthy and he did a good job.

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by Brian K. on 08/16/2017

 

Brian said he is very confidante that the mechanic only did work that was needed.

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by KELLY B. on 08/15/2017

 

Sullivan's was first referred to me a few years ago by a co-worker. I have never been happier with the service I receive! Steve is honest and very helpful and has the best prices in town! Can't be beat!

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by Rick C. on 08/15/2017

 

Rick said this business provided good service.

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by Jeff L. on 08/14/2017

 

Jeff said they were really good. They were friendly and got the job done quickly and in a timely fashion.

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by PHIL I. on 08/09/2017

 

great service

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by EARL and MARIE H. on 08/02/2017

 

I always have them take care of my car they are very well with things that I need to have done to my car.

star
by Jack P. on 08/01/2017

 

Jack said his experience with this business was wonderful. They did a good job.

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by Clark D. on 07/29/2017

 

Clark said this business went out of their way to fit his vehicle in for service and they completed everything competently. He also said he enjoyed taking his vehicle in to a local service.

star
by Tony S. on 07/27/2017

 

Tony said the service was good.

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by Diane M. on 07/26/2017

 

Spoke with Joann. She said they do a wonderful job and they are great people.

star
by Sandy G. on 07/26/2017

 

Sandy said the business was really good at providing service.

star
by Tony M. on 07/26/2017

 

Tony said he knows Steve and the service is great.

star
by Steve I. on 07/25/2017

 

Steve said he has been going there for many years. They take good care of him at this business.

star
by Vicki W. on 07/21/2017

 

Spoke with Kelley. She said this business is reliable and dependable. She really likes them, and can trust them.

star
by GREG B. on 07/14/2017

 

I've been going to Sullivan's for a while now. They only do the work that needs to be done, they deliver what they promise, and everyone is knowledgeable and friendly.

star
by DIANA S. on 07/11/2017

 

Love this business. Honest hardworking folks who never steer me wrong and always have my best interests at heart.

star
by Dave And Kerry O. on 07/11/2017

 

Kerry said the service was good.

star
by TED S. on 07/07/2017

 

great service as usual

star
by MADELINE A. on 07/05/2017

 

The people who own and their employees are very courteous and friendly. The center is always clean. I cannot say enough good things about Sullivans. They have become like family.

star
by JIM L. on 06/28/2017

 

Great friendly staff that knows what they are doing. The only place i will take any vehicle to be worked on.

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by Tammy L. on 06/28/2017

 

Tammy said they did a good job and they were very pleasant to deal with. They also did the work in a timely manner.

star
by Thomas P. on 06/24/2017

 

Thomas said the business does a great job.

star
by KIM M. on 06/21/2017

 

As always, excellent service - oil change, inspection, anything I get done for all my vehicles is dealt with professionally and quickly. Thank you all !

star
by BEVERLY G. on 06/20/2017

 

On time and done right. Thanks Bev

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by Anthony O. on 06/19/2017

 

Anthony said this business did everything he asked, they were fast, efficient and has low prices.

star
by GABRIEL G. on 06/17/2017

 

They were able to fit my car in last minute.

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by PHIL I. on 06/15/2017

 

great job

star
by Jeff L. on 06/14/2017

 

Jeff said the staff was very friendly and quick. He likes their customer service.

star
by David R. on 06/14/2017

 

David said this business is excellent. He loves his new vehicle and will recommend this place to all his friends.

star
by DAVID D. on 06/07/2017

 

They were able to get in and taken care of the same day

star
by James W. on 06/05/2017

 

James said this business was a pretty good place. They provided good service and he has been pretty satisfied with them.

star
by Bill H. on 06/05/2017

 

Bill said this business was the best. He can depend on them and they take good care of his vehicle. They were dependable and good mechanics. They were trustworthy and he wouldn't go anywhere else.

star
by Tony M. on 06/02/2017

 

Tony said they did everything they said they would do and they finished on time.

star
by Phyllis S. on 06/02/2017

 

Phyllis said she and her husband have always taken their vehicles to the business for service.

star
by JENIFER W. on 05/30/2017

 

Very trustworthy and honest professionals. Very straight forward and very customer service oriented. I never have trusted another car shop like this one before!

star
by Gloria S. on 05/19/2017

 

Gloria said this business was very nice to her and the service was fast.

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by JIM and STACEY C. on 05/17/2017

 

It's nice being able to get your vehicle fixed with a personal touch. Steve, Wendy and the rest of the crew are great. They treat you as a friend instead of just another customer. Great Job!!!! Thanks for everything guys.

star
by Anthony C. on 05/16/2017

 

Anthony said he has been visiting this business for a long time. Their service was excellent and he thanked them for all of their help.

star
by Shawn L. on 05/16/2017

 

Shawn said this business was personable. They called him and let him know what needed to be done. It got done in time and they treated him very well.

star
by Bernadette S. on 05/15/2017

 

Bernadette said this business always provides good service and she appreciated them.

star
by PHIL I. on 05/11/2017

 

great service

star
by Jay P. on 05/08/2017

 

Spoke with Jayne. She said this business provided excellent, efficient and prompt service.

star
by JAMIE and SCOTT C. on 05/06/2017

 

Despite the shop being booked, Steve made sure to get me in. All of my concerns were addressed and fixed. I was able to wait for my vehicle (again, think about this on a day that is already booked) Steve made sure I had coffee and control of the remote. Always a great experience and I wouldn't go any place else.

star
by Lucy H. on 05/05/2017

 

Lucy said the service was good and the staff are friendly.

star
by Priscilla H. on 05/03/2017

 

Priscilla said they did a great job.

star
by Kathlene M. on 04/27/2017

 

Kathlene said this business got her right in for service, and they did a great job.

star
by Rayshawd O. on 04/26/2017

 

Spoke with Ronina. She said she has had a lot of problems since she purchased the vehicle, and the business is not empathetic. They told her it is going to cost $2000 to fix the problem.

star
by Terry G. on 04/26/2017

 

Terry said this business did honest work and they have great people.

star
by Donna K. on 04/25/2017

 

Donna said she likes what they do. She said she will be going back because one of her brake lights went out.

star
by Ben T. on 04/24/2017

 

Ben said everyone was nice and beautiful.

star
by Tony S. on 04/24/2017

 

Tony said everything was great, as always. They did a good job.

star
by CINDY R. on 04/21/2017

 

These people are so accommodating. They got the car in right away and made sure everything was addressed. Have been using Sullivans for 15 years

star
by Ray A. on 04/20/2017

 

Ray said he was satisfied and he was happy with them.

star
by SHEILA M. on 04/19/2017

 

Everyone is very professional, friendly & caring.

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by Walter A. on 04/11/2017

 

Walter said he would recommend them.

star
by Jeff L. on 04/06/2017

 

Jeff said this business provided friendly service.

star
by CAMILLE G. on 04/02/2017

 

I took my flat tire in to be repaired and they immediately took me in knowing i had an appointment elsewhere and did the repair quickly and efficiently all with a smile. Later in the day I noticed the digital readout was blinking regarding a tire problem, I went back to the shop and again with a smile took my car in and not a problem just a computer adjustment. This is most definately the place to go when your car needs any service, I am so happy with them and would never go anywhere else again! Friendly and informative and reasonable.

star
by JIM and STACEY C. on 04/01/2017

 

Pleasure to have then in the community.

star
by RONNIE G. on 04/01/2017

 

I've been a customer for about 15 years. You would be hard pressed to find a more fair and honest shop. They'll tell what's needed, and never push things on you. Friendly staff, clean customer area, competitive pricing, competent capable techs, piece of mind. Sullivan's Car Care has always been my choice for repairs, unlesss I must go to the dealer.

star
by MICHELLE D. on 04/01/2017

 

Sullivan's provided prompt, honest service. That is the only service center I trust with my car.

star
by Greg B. on 03/30/2017

 

Greg said the business was very pleasant. They were very informative and also very thorough.

star
by STEVE S. on 03/29/2017

 

You never like having to spend your hard-earned money on car repairs, but such is life. Spending that money at Sullivan's guarantees that you're getting the best work you can get. Thanx to Steve and all the folks on your team.

star
by JIM L. on 03/23/2017

 

Staff is always friendly and knowledgeable. Quick turn around time for repairs and best prices around. Wouldn't go anywhere else with my vehicle. I tell everyone to take their car to Sullivan's.

star
by Sarah M. on 03/21/2017

 

Spoke with Eric. He said they took him in early. They were courteous and polite. They answered all his questions.

star
by Zachary C. on 03/18/2017

 

Zachary said he was satisfied with the service this business provided.

star
by Laurie H. on 03/17/2017

 

Laurie said they did a good job.

star
by Brian F. on 03/13/2017

 

Brian said the quick service provided by this business was great.

star
by Mary L. on 03/10/2017

 

Mary said the repairs were done in a timely manner and they were also pleasant.

star
by Bill H. on 03/08/2017

 

Bill said this business is great. He likes Steve and he can depend on him.

star
by Mary P. on 03/06/2017

 

Mary said this business was prompt. There was no wait and it was a good service.

star
by Daniel W. on 03/04/2017

 

Daniel said the business does fantastic work. He likes Steve and the other guys. They provide good service.

star
by JIM and STACEY C. on 03/01/2017

 

Always treated with great customer service. Always listened to regarding what I'm explaining regarding my vehicle. Always satisfied with great service & education.

star
by STEVE S. on 02/28/2017

 

Great service

star
by Curt T. on 02/28/2017

 

Curt said he had a good experience at this business, and they were able to show him what was wrong with his vehicle.

star
by Debra S. on 02/28/2017

 

Debra said the business did what she asked them to and she did not have to wait long. She said she feels they are honest. Overall it was a good experience.

star
by Tony S. on 02/28/2017

 

Spoke with Lorraine. She said the business was always very nice to her. She liked the repair work and they were efficient and quick.

star
by Duane G. on 02/25/2017

 

Duane said he has been with the business for over twenty years, and he likes them.

star
by Ershonda H. on 02/25/2017

 

Ershonda said the customer service was great.

star
by Jeanette B. on 02/24/2017

 

Jeanette said they are efficient and they get her in and out.

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by ANN H. on 02/22/2017

 

Been going to Sullivan's for years and the service and personality of every employee is great and has never changed.. Wouldn't go to any other place and would like to add that they are very honest..

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by Kerry O. on 02/21/2017

 

Kerry said she was able to get right in. They fixed the problem and she was out. The service was very quick.

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by BEVERLY G. on 02/18/2017

 

great as always. Right on time. Everybody friendly. Job done right.

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by Joshua R. on 02/14/2017

 

Joshua said the business always gives him accurate estimates. The time frame of the service is also good. They are accommodating to his needs.

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by STEVE S. on 02/10/2017

 

Good service, good prices, professional results.....always from the folks at Sullivan's!

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by Irvin J. on 02/10/2017

 

Irvin said they always do a good job.

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by BRIAN Z. on 02/04/2017

 

Friendly , until front with you , very reasonable.

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by KATHY T. on 02/02/2017

 

My family and I Always take our cars to Sullivan's. Always GREAT service, and friendly people. They will talk to you BEFORE doing any work, and prices are very reasonable. They have never "steered" me wrong

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by BRUCE and PAULA M. on 02/01/2017

 

I think their all wonderful..

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by Kevin A. on 01/31/2017

 

Kevin said the staff at this business was honest and the service was quick. He said this business did good work on his vehicle.

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by Diane M. on 01/30/2017

 

Spoke with Joanne. She said she has known the business owners for 20 years and they are good to her. Timmy is her favorite mechanic.

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by Suzanne R. on 01/30/2017

 

Suzanne said they had great communication. The service was performed in a timely manner and they were accommodating.

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by Sheridan H. on 01/27/2017

 

Sheridan said the business gave excellent vehicle care.

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by Tony S. on 01/26/2017

 

Tony said his visit with the business was good, everything went fine.

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by STEVE S. on 01/25/2017

 

Once again, we are pleased with the service, the timeliness and quality of work from the team at Sullivan's!

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by Joe E. on 01/23/2017

 

Joe said he likes this business because their work has always been good.

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by Gordon N. on 01/20/2017

 

Spoke with Donnie. She said they were prompt and they did what they needed to do. They did a good job.

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by Christine W. on 01/19/2017

 

Christine said the service was excellent. They did everything they were supposed to do and they diagnosed everything correctly. She was very satisfied. She thanked them for the wonderful experience.

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by DAVID D. on 01/18/2017

 

Great location with honest repairs

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by TED S. on 01/12/2017

 

always a pleasant experience, fair prices, excellent work

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by JAMES G. on 01/04/2017

 

Able to get vehicle in & out quick

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by Rick C. on 12/31/2016

 

Rick said everything this business does is very good.

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by Stacy C. on 12/25/2016

 

Stacy said she is treated exceptionally well at this business. They do great work on her vehicle and have a great staff.

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by Diana S. on 12/17/2016

 

Diana said the staff is professional and prompt. They communicate clearly and they wait until they have spoken with her before they perform any service.

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by Ben T. on 12/15/2016

 

Ben said this business has great, timely and helpful.

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by Dennis S. on 12/15/2016

 

Dennis said he trusts the business and their work.

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by Steve E. on 12/13/2016

 

Steve said they were really busy. They got him in and out. They didn't overcharge and they did a great job.

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by SHEILA M. on 12/11/2016

 

totally awesome

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by CARIE T. on 12/02/2016

 

Since the day I have started going to Sullivans I have had nothing less than outstanding service.

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by Edward F. on 11/30/2016

 

Edward said they are friendly and have good service.

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by Joshua R. on 11/30/2016

 

Joshua said they are honest and have on time service.

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by MICHELLE D. on 11/16/2016

 

Honest, quality service at a fair price. I won't have my car serviced anywhere else.

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by Terry G. on 11/12/2016

 

Terry said this business is convenient and the staff is knowledgeable.

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by Diane M. on 11/12/2016

 

Spoke with Marianne. She said this business is very good, the staff are friendly and they do a good job at explaining what's wrong with the vehicle.

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by ANGELA and ROB E. on 11/05/2016

 

Steve, Karin, and their crew are like family. I trust them implicitly.

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by PHIL I. on 11/05/2016

 

fast and courteous

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by TODD G. on 11/05/2016

 

My daughter brought her new Kia Forte in to have winter tires installed while she waited. As always Steve and his team were friendly and courteous and had her car finished in minimal time. Always a pleasure dealing with the team at Sullivan's Car Care!!!

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by EARL and MARIE H. on 11/03/2016

 

I will go to them for all my needs for my car

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by KITCHIE P. on 10/28/2016

 

A not so commercial place that makes you feel home.

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by GLORIA V. on 10/28/2016

 

I have gone to Sullivan's for quite a few years and have never been disappointed. They have always been friendly and honest and do good work.

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by Frank G. on 10/28/2016

 

Frank said they get him in and out fast and there are no problems. They fix the vehicle and do it right.

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by Tyler S. on 10/26/2016

 

Tyler said Steve was a very nice gentleman. He was helpful and he completed the service in a timely manner. The workmanship is bar none, the quality of work is great and he has an overall knowledge of vehicles. He plans on being a returning customer.

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by Joe E. on 10/25/2016

 

Joe said the service was very good at this business.

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by Earl S. on 10/21/2016

 

Earl said he knows them and he has done business with them before.

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by KATHY T. on 10/19/2016

 

Sullivan's Car Care Center has our mechanic for MANY years. Steve has ALWAYS been honest with us, and I would trust my car with him ALL the time. Most of my family have also gone to them. I wouldn't trust my car to anyone else!

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by Gabriel G. on 10/19/2016

 

Gabriel said the business is great and he didn't have any problems.

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by Caroline S. on 10/14/2016

 

Caroline said they always do good work. They do what they are suppose to do.

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by Bill J. on 10/14/2016

 

Bill said this business takes good care of him.

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by Chopper W. on 10/14/2016

 

Chopper said this business does a good job.

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by Sidney S. on 10/11/2016

 

Sidney said they were good to her throughout the process and didn't treat her like she didn't know anything. She had very good customer service.

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by BEVERLY G. on 10/08/2016

 

courteous, punctual and done right

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by LONNIE P. on 10/06/2016

 

Very pleased with Sullivan's Car Care

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by PHIL I. on 10/06/2016

 

great experience

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by Jim L. on 09/30/2016

 

Jim said he liked the business because thy always provide good customer service and they always take good care of their customers.

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by TED S. on 09/29/2016

 

always treated with respect and friendliness. Fair pricing. Never tries to gouge or do unnecessary work.

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by Sarah M. on 09/29/2016

 

Spoke with Sarah's husband. He said the employees at this business were more than able to diagnose every problem he had with his vehicle. They are always willing to go the extra mile to make sure he gets the best deal. He mentioned they are also extremely helpful, their waiting area is comfortable, and he had a very pleasant overall experience.

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by Tony S. on 09/24/2016

 

Tony said the service is always great.

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by Graham S. on 09/16/2016

 

Spoke with Sandy. She said the business had very nice people to work with, they were honest and the prices were fair.

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by Doug H. on 08/31/2016

 

Doug said he is quite satisfied with what the business does.

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by James I. on 08/22/2016

 

James said the business is one of his favorite facilities and he completely trusts them.

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by Lorenzo E. on 08/19/2016

 

Lorenzo said everything went smoothly with the business.

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by TODD G. on 08/13/2016

 

I had my daughter's Fiance drop his car off to Sullivan's for an opinion other than his own "mechanic". They determined a loose heat shield was the noise he was hearing, NOT his transmission!!! Also did a quick check over of the vehicle and found less wrong with the car that what he was previously told. A level of trust here that never ends!!! Kudos again to Steve and his team!!!

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by Ben T. on 08/12/2016

 

Ben said this business is excellent, they take care of their customers and are very attentive.

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by Vickie B. on 08/07/2016

 

Vickie said the service at the business was great.

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by DARRYL W. on 08/06/2016

 

We have come to Sullivan's Care Care for over 10 years to purchase vehicles and to have those vehicles serviced. We will continue at Sullivan's because we trust the owners and their employees for keeping our vehicles safe and in good working order. They are honest and very pleasant to deal with. We enjoy our relationship with Sullivan's Car Care.

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by Joshua R. on 08/04/2016

 

Joshua said the business is honest and always fair. They are always on time and good with service.

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by laurie H. on 07/29/2016

 

Lauri said the business is friendly and they always go there for vehicle care.

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by Kevin A. on 07/29/2016

 

Kevin said this business did what he wanted them to do and they did not take advantage of him on the price.

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by Eric S. on 07/27/2016

 

Eric said they always get him in quickly and seem fair.

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by Kristin H. on 07/26/2016

 

Kristin said the business was friendly, She also mentioned she waited a long time due to unexpected problems, but she understands.

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by Ray A. on 07/25/2016

 

Ray said he was satisfied with the service the business provides. They took his vehicle in and they got the work done.

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by Joe E. on 07/23/2016

 

Joe said he is happy with the service provided by this business and he brings all of his vehicles to them.

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by Mark B. on 07/21/2016

 

Mark said he gets excellent service and they really take good care of him.

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by Jeffrey A. on 07/21/2016

 

Jeffrey said he would recommend this business.

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by BEVERLY G. on 07/19/2016

 

I love the people, the service is great and I don't feel like I'm being taken advantage of.

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by Mr./Ms. E. on 07/13/2016

 

Always friendly service. Steve is honest and professional

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by Chris K. on 07/02/2016

 

Chris said this business provides great service, and he was in and out within a half hour.

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by Valued Customer on 06/30/2016

 

very responsive to my care. really believe honesty is the the key to their success.

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by ANGELA and ROB E. on 06/30/2016

 

Steve and his team are the best. If you're looking for a mechanic you can truly trust, take your vehicle to Sullivan's.

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by Anthony C. on 06/30/2016

 

Anthony said the business is friendly, helpful, reliable and they have great prices.

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by Chris A. on 06/30/2016

 

Spoke with Mary. She said the business is always good to them.

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by Joe D. on 06/29/2016

 

Joe said this business is courteous and they explain their work.

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by Liz F. on 06/27/2016

 

Liz said this business had her vehicle back to her on time, they had good pricing and overall she had no complaints.

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by Tony S. on 06/27/2016

 

Spoke with Tony's wife. She said she and her husband are always satisfied with the service at this business. She recommends this business for service.

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by JAMES G. on 06/23/2016

 

Fine

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by TASHIKA G. on 06/23/2016

 

Fast, efficient, reliable, wonderful people

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by John T. on 06/23/2016

 

John said he always uses the business because the service is good.

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by LONNIE P. on 06/22/2016

 

Took care of me right away wouldn't go any place else

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by Shimikla W. on 06/20/2016

 

Shimikla said they work very well with her at this business. She recommends this business for service.

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by BEVERLY G. on 06/18/2016

 

On time and the job is done right

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by STEVE S. on 06/17/2016

 

Steve, Karen and team did another outstanding job on our vehicle - they keep patching it up for us! The car was ready the day before they thought it would be which worked out very good for us. A great bunch of folks: honest and very trustworthy in my opinion. We've been dealing with them for twelve or thirteen years now and plan to keep dealing with them!

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by STEVE S. on 06/16/2016

 

Another great repair job by Steve and team! My car began making a disturbing noise as I was on my way to Sullivan's for a different matter. They got right to work on my car and did their usual excellent job of repairing it. The next day they did another quality repair job on my wife's vehicle. Sullivan's has been our first choice for repairs for about 13 years!

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by PHIL I. on 06/13/2016

 

great service

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by TED S. on 06/10/2016

 

ALWAYS A PLEASANT EXPERIENCE

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by Dave O. on 06/09/2016

 

Dave said they were courteous, professional and he appreciates them not charging him an arm and a leg.

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by DAVID D. on 06/07/2016

 

As always great service

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by Diana S. on 06/04/2016

 

Diana said this business was able to take her vehicle in at short notice. They did a great job. The service was quick. They did everything she asked of them. Her vehicle was clean inside and out. She recommends the service.

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by Robin P. on 05/25/2016

 

Spoke with Don. He said normally he does the work on his vehicle, but decided to bring his vehicle in due to the amount of work needed. This business provided decent work that was hassle free and they did not charge too much.

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by ADAM P. on 05/20/2016

 

Sullivan's car care has a great service team. My Tahoe went in for one problem, while they were working on it they found other issues. They were able to fix everything Fast and efficiently. Thanks for great customer service.

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by Jeanette B. on 05/20/2016

 

Jeanette said this business is wonderful. They are very professional, quick and accommodating.

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by John S. on 05/18/2016

 

Spoke with Lori. She said John is a good friend of the owner and he always treats them really nicely.

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by Gerald R. on 05/14/2016

 

Spoke with Sheila. She said she and her husband have been going to this business for a long time now and they've always done a great job on their vehicles.

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by Doug H. on 05/14/2016

 

Doug said he has used the business for years, and they do not charge for unnecessary services.

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by TODD G. on 05/12/2016

 

My girlfriend's daughter's car started smoking and leaking on her way to school. Being in fear it was something major I had it towed to Sullivan's. All it was was a split in a small heater hose!!! Not being able to find the original molded one, Steve's technician measured and made one to fit, turning the situation into a quick $125 repair!!! As usual, VERY happy and satisfied.

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by Seamus on 05/12/2016

 

Seamus said the business is very prompt, friendly and honest.

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by Clark D. on 05/12/2016

 

Clark said they are excellent but he had to take his vehicle to another facility because it was a recall.

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by Rick B. on 05/07/2016

 

Rick said the business always gets the work done properly and Steve was good.

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by CHRISTA M. on 05/05/2016

 

Always honest! They never try and get you for more than your car needs!

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by FELICIA D. on 04/27/2016

 

I trust the advice and care given and know that my car is well maintained.

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by Mary O. on 04/23/2016

 

Mary said she came in for her appointment, but the business was short staffed for the day so she had to wait an extra half an hour before they could get her vehicle in. The advisor was very sympathetic and nice.

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by Daryl W. on 04/22/2016

 

Daryl said they are fantastic and he is completely satisfied. He is absolutely happy with the service they have provided him.

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by Jake E. on 04/20/2016

 

Jake said his service at the business was perfect. He always gets good service there.

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by Allan B. on 04/20/2016

 

Allan said they provided a good service and they explain what they have done to his vehicle along with showing him what needs to be done before they do the work.

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by Duane G. on 04/20/2016

 

Duane said he has been going to the business over 20 years. They treat him fairly as if he were family. The employees look out for him and he cares for them. They are good and friendly and they provide great service. He loves them.

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by STEVE S. on 04/16/2016

 

Great place to get your car repaired

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by PHIL I. on 04/16/2016

 

Quick and efficient service

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by Renee H. on 04/16/2016

 

Renee said the employees are honest and nice.

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by Sheila C. on 04/16/2016

 

Spoke with Ken. He said the staff at this business have been very good to work with, and they are very helpful.

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by Lindsay W. on 04/16/2016

 

Lindsay said they have always taken good care of her and her family.

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by Joshua R. on 04/07/2016

 

Joshua said he has always been satisfied and they always take care of him.

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by CAMILLE G. on 04/01/2016

 

I had a problem with my tire sensor on my Aura 2008, for them to get me in and out in 1/2 hour was fantastic. They are always so friendly and efficient and always with a smile. I will go to them with all my car problems no matter how minor they may end up being.

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by CAROL P. on 03/29/2016

 

Honesty. Will work w you. Like my daughters, fixing what's wrong according to their pocketbook and safely working on worst issues first. Giving estimates before they do it.

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by JANET M. on 03/26/2016

 

They were friendly, open about what needs to be done if they find something other than what you are there for

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by Greg And Terry G. on 03/26/2016

 

Terry said the business was always accessible and did a great job on vehicle.

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by Kevin M. on 03/25/2016

 

Kevin said they are friendly and courteous. They walked him through everything.

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by Clark D. on 03/16/2016

 

Clark said they have always done outstanding work and he really likes the fact that he can trust them. He can send his daughter and wife in because they will not try to take advantage of them. They always treat all of their customers really warmly and they are also very knowledgeable.

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by Anthony D. on 03/14/2016

 

Anthony said the business was clear and professional in communicating the work that would be done on the vehicle.

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by Dave C. on 03/13/2016

 

Dave said there were some difficult issues going on with his vehicle. He took it to this business three different times so they could try to help figure out what was going on and they did not charge him anything for the visits. They were great and his vehicle is finally fixed.

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by Vicki W. on 03/09/2016

 

Spoke with Kelly. She said she's very happy with the work that was done.

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by Barbara A. on 03/09/2016

 

Barbara said this business has friendly genuine service. The people are nice and the service is done well. She recommends this business for service.

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by Mary L. on 03/07/2016

 

Mary said she has dealt with them many times and they seemed to be honest. They're great for getting a customer in, and getting the work done. They have always been very pleasant to her.

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by ANN H. on 02/27/2016

 

Always top rated service, never try to fix something that's not broken. They are the best

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by Michael And Cindy V. on 02/27/2016

 

Cindy said this business is always good and they are helpful.

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by JENIFER W. on 02/19/2016

 

The staff here always treat you well and go out of their way to help and inform you so you understand.

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by Diana S. on 02/18/2016

 

Diana said this business is always transparent with what is going on, they are fair with pricing and take very good care her.

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by Chris / John C. on 02/15/2016

 

Chris said he contacted this business and let them know he was very pleased with the service provided. Steve and his staff are very professional

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by Diane M. on 02/14/2016

 

Spoke with Joanne. She said the business is always very accommodating.

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by KATHY T. on 02/11/2016

 

My family and I have been taking our cars to Sullivan's for many years. They have ALWAYS treated us wonderful. This time was no exception. Everyone there, from the girls at the front desk, Steve, and all the mechanics, treat you like you're family. I wont take my car to anyone else but them.

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by Ben T. on 02/09/2016

 

Ben said he appreciates the good customer service and the business is very honest.

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by Jim T. on 02/07/2016

 

Jim said the business was convenient, on time and very polite.

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by Jeanette B. on 02/06/2016

 

Jeanette said the business was very, very helpful, very efficient and very quick in fixing her vehicle so she could have it back the same day.

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by Joshua R. on 02/06/2016

 

Joshua said the service was honest and timely.

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by MARY LYNN D. on 02/05/2016

 

Excellent service customer service and care the staff is wonderful

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by Gena M. on 02/03/2016

 

Gena said the business is awesome and always does a great job servicing her vehicle.

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by TODD G. on 01/23/2016

 

This vehicle was my girlfriend's daughter's car. After she took it to a corporate muffler/auto service shop for a fluid leak and being quoted $1,200 parts and labor to replace a leaking transmission line, Sullivan's was able to fix the problem for $230 parts and labor!!! They also found another issue and repaired that as well!!! We totally love the service and honesty at Sullivan's!!!

star
by Valued Customer on 01/21/2016

 

fast and prompt

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by Kyle B. on 01/21/2016

 

Kyle said he has worked with Steve on other projects and when he went in, they helped him out. He works with them pretty regularly.

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by Ray A. on 01/20/2016

 

Ray said he almost goes to the business on a daily basis and they take good care of him. They are great to work with.

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by Chris D. on 01/19/2016

 

Chris said he is picky about his vehicle and he trusts the employees at this business. All of the employees at this place are fantastic.

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by Ray F. on 01/18/2016

 

Spoke with Ray's wife. She said they always do good work.

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by Dave And Kerry O. on 01/15/2016

 

Dave said the employees at this business do good work.

star
by Robert B. on 01/15/2016

 

Robert said this business basically took care of his vehicle in a timely manner.

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by Greg G. on 01/07/2016

 

Spoke with Terrie. She said there are many good things to say about this business. They were available when she needed them and the service was prompt. Their employees were very professional.

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by TONY B. on 12/31/2015

 

Steve has serviced all of my vehicles for about 20 years now. I trust him like a brother.

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by MICHELLE D. on 12/23/2015

 

This is the place to have your car service. Fair prices, honest people.

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by Don S. on 12/23/2015

 

Don said Steve and Tim were able to fix his vehicle and bring it back to him at his residence when they were done.

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by Steve I. on 12/23/2015

 

Steve said he is familiar with this facilities work. The mechanics are good and he is comfortable with this business.

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by Linda T. on 12/21/2015

 

Linda said the business is always nice and they get everything fixed. She never had a problem.

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by Joe E. on 12/20/2015

 

Joe said the work is always good and he is happy with the service.

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by Kingsley P. on 12/19/2015

 

Kingsley said the service from this business was okay. His vehicle drives great and everything is perfect.

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by TODD G. on 12/18/2015

 

Any repair needed on a vehicle is an unexpected misfortune. But when I bring it to Sullivan's I know I'm being treated fair and my problem will be fixed correctly. Which is more than I can say of other repair shops I've been to in the past and hear from friends who have been elsewhere. Steve and Karin and their staff are a great class of people!!!

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by Bob M. on 12/16/2015

 

Spoke with Nanett. She said they are honest and on time when she brings the vehicle in for service.

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by Walter A. on 12/15/2015

 

Walter said the work at this facility was done in a timely manner and at a reasonable price. No one tried to up sell him and they appeared to go the extra mile.

star
by JAMES G. on 12/12/2015

 

They took very good care of me & I didn't have to wait long to get my truck in for repair

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by MARK M. on 12/11/2015

 

Always fair and excellent service.

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by Christina L. on 12/11/2015

 

Christina said this business has always treated her right.

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by Tim G. on 12/07/2015

 

Tim said the business was easy to work with and he likes the work they did on his vehicle.

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by ANGELA and ROB E. on 12/06/2015

 

Sullivan's is top notch repair and customer service.

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by MADELINE A. on 12/03/2015

 

The employees go above and beyond any ordinary car care center- They do NOT try and sell you something you don't need-- polite and courteous from the get go.

star
by Emilie B. on 11/29/2015

 

Emilie said they did a good job.

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by Joe S. on 11/27/2015

 

Joe said the employees at this business provide prompt, efficient service.

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by PHIL I. on 11/26/2015

 

honest

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by LONNIE P. on 11/24/2015

 

The people that own the place

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by ANGELA and ROB E. on 11/24/2015

 

We love Sullivan's. Wonderful service, friendly staff. Most importantly they have our trust.

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by JOHN C. on 11/12/2015

 

You guys are great. I need a sticker for my next oil change.

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by Dan Z. on 11/12/2015

 

Dan said they did everything they said they would do in a timely fashion. They were courteous, and finished in a professional manner.

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by CAMILLE G. on 11/06/2015

 

Once Again the team at Sullivans has made me SAFE! They are very efficient and I am well pleased with thier service. Whenever I feel something is wrong with my car, I head to Sullivans to just be sure it's not me. They always take time out for me.

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by GLORIA V. on 11/05/2015

 

Courteous, friendly and quick service.

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by Frank G. on 11/05/2015

 

Frank said the employees at this business are very pleasant and he was very pleased with the service performed on his vehicle.

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by Tony S. on 10/30/2015

 

Tony said they do really good work.

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by Ann H. on 10/22/2015

 

Ann said the business staff is awesome. She has been going there since they opened, which is 20 plus years. They are the best facility like this she has ever been to.

star
by Shannon B. on 10/22/2015

 

Shannon said this business does a good job and in a timely fashion.

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by Joe E. on 10/19/2015

 

Joe said this business is good. They did everything they said they would. He has been going there for years and they do great work.

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by Timmy P. on 10/15/2015

 

Timmy said the business did exceptional work.

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by Robert G. on 10/12/2015

 

Robert said this business was fast and friendly. They were very easy to talk to.

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by JANET M. on 10/08/2015

 

They are accommodating. I called had problem with van they said bring it in. Looked at problem and said it needed fixing that day.

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by Art D. on 10/08/2015

 

Art said they met his needs and did not gouge him on the prices. They have good customer service.

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by Barbara C. on 09/30/2015

 

Barbara said she got very good service at the business, they fixed her vehicle in one day.

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by Dan H. on 09/25/2015

 

Dan said he was very satisfied.

star
by Claudia O. on 09/22/2015

 

Claudia said this business provided very good service and they got her vehicle back to her in a day. They were nice, friendly and they called to let her know what was going on.

star
by KATHY T. on 09/18/2015

 

Steve and his crew are all wonderful!! My husband and I, my son, and my Granddaughter have been going there for years. They are HONEST, and would NEVER steer you wrong. I fully trust them with anything they say is wrong with my car

star
by Todd G. on 09/18/2015

 

Another fine job as I needed to replace some of the exhaust system on my car. Steve pointed out that the muffler would be covered from a lifetime warranty minimizing my costs.

star
by TODD G. on 09/18/2015

 

I recently had 4 struts replaced and a "Check Engine" light issue resolved. Once again, great service in a timely manner at a fair price!!! No reason to go elsewhere...

star
by Mario D. on 09/16/2015

 

Mario said he likes this business and they did a good job.

star
by JAMIE and SCOTT C. on 09/12/2015

 

The owners and staff are always helpful, get the job done, and go above and beyond.

star
by Nick B. on 09/10/2015

 

Nick said the business did a good job and everything worked out fine. He goes to them a lot.

star
by Chuck O. on 09/07/2015

 

Spoke with Robin. She said this business gets her vehicle in and they have it done in a timely fashion.

star
by Willie W. on 08/27/2015

 

Willie said they are good and he would recommend them to a blind man.

star
by Joel C. on 08/22/2015

 

Joel said the business did a real good job. They went above and beyond to help him.

star
by Shannon B. on 08/17/2015

 

Shannon said this business was good.

star
by Debby S. on 08/17/2015

 

Spoke with Camille. She said this business did a good job.

star
by Rich T. on 08/17/2015

 

Rich said this business did a fantastic job on his vehicle. He has gone to other businesses like this one and when there would be a problem with his vehicle, it seemed as though they would dismiss the issue and assume that everything was okay when it was not. At this business, on the other hand, they make sure everything is okay. His vehicle runs great. They did a great job and he is very happy with them.

star
by PHIL I. on 08/16/2015

 

great job

star
by TODD G. on 08/15/2015

 

My daughter had an issue with her boyfriend's Grandmother's car battery. I suggested she stop at Sullivan's. Not only did they not sell her a battery she didn't need, they found the reason quickly and at minimal expense. Again, GREAT PEOPLE!!!

star
by Janice C. on 08/12/2015

 

Janice said the service was good.

star
by Don S. on 08/07/2015

 

Don said they did a great job.

star
by FRED R. on 08/05/2015

 

best honest service in syr ,ny

star
by Dave And Kerry O. on 07/22/2015

 

Dave said he called at 9am to see when he could bring his vehicle in. They told him to bring it in and they had it fixed by 11am.

star
by Adam J. on 07/22/2015

 

Adam said this business has fixed most of the problems to his vehicle.

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by Chris D. on 07/21/2015

 

Chris said the business is trustworthy and the people were awesome.

star
by RACHEL N. on 07/19/2015

 

Besides the price of all the necessary work my truck has needed, I was overall pretty satisfied with the work. All but one time when I had to have new bearings put on, they failed to do an alignment after they put the tires back on. So I was able to move my wheel around a good maybe 3 inches without actually moving the vehicle. And then the recent visit I had there, I actually had to PAY to have an alignment even though the mechanics that worked on my truck failed to do an alignment when i had to get new bearings put on. Satisfied with my extended warranty I purchased when I bought my truck, but would be Highly Satisfied with it if certain wear and tear (that isn't normal) would actually be covered.

star
by steve s. on 07/16/2015

 

been going for 13 years these guys keep my car and my wifes car in excellent running condition

star
by PHIL I. on 07/14/2015

 

great experience

star
by Bob M. on 07/11/2015

 

Spoke with Nanette. She said when Bob arrived for his appointment, he was taken right in and he was well taken care of.

star
by Bob N. on 07/10/2015

 

Bob said this business is very friendly, trustworthy and took very good care of his vehicle.

star
by John C. on 07/10/2015

 

John said he was very happy with the service provided by this business. The employees are helpful, honest and fair. They called him in a timely fashion to let him know what was going on with his vehicle.

star
by Anthony O. on 07/09/2015

 

Anthony said they did a good job. It was efficient and a good price.

star
by PHIL I. on 07/02/2015

 

great job

star
by JOHN C. on 07/02/2015

 

Never an issue you guys are great

star
by STEVE S. on 07/02/2015

 

Lindsey is the best

star
by MARY LYNN D. on 06/27/2015

 

Great knowledgeable people to care for your vechile, always wonderful trust a worthy shop.

star
by Mike T. on 06/27/2015

 

Mike said the business is top shelf. He has been doing business with them for over ten years.

star
by RONNIE G. on 06/24/2015

 

I've been going to this shop for about 13 years. They are very straightforward and transparent. Pricing is extremely fair and they will never do work that isn't needed, even if I ask them too they hesitate. The work is done right, the waiting area is clean, the people are friendly. It's a family business. There's no reason not to take your car to Sullivans.

star
by Steve I. on 06/24/2015

 

Steve said he is a long time customer of the business and they always take care of him.

star
by Bill H. on 06/24/2015

 

Spoke with Earla. She said she would not go anywhere else besides this business.

star
by Loni P. on 06/24/2015

 

Loni said that it is always easy for her to get an appointment.

star
by PHIL I. on 06/13/2015

 

In and out fast

star
by Pete R. on 06/11/2015

 

Pete said this business has always helped him when he has needed it.

star
by Sean A. on 06/11/2015

 

Sean said this business is well known in his area. They perform great service.

star
by ANDREW M. on 06/10/2015

 

My car was taken early because I was an Honor Guard for a funeral at 10 AM. They got me out within an hour. Thanks.

star
by Tom K. on 06/09/2015

 

Spoke with Patricia. She said they are very personable people and they do a good job.

star
by Zack R. on 06/08/2015

 

Zack said other businesses could not figure out the problem he had with his vehicle, but this business did. He has had no problems since this visit and has been happy with the results.

star
by Robert B. on 06/06/2015

 

Robert said this business provides fine service.

star
by ADAM P. on 05/16/2015

 

I brought my jeep in for A/C service and it came out better then new! Thanks for the best service in town

star
by TODD G. on 05/07/2015

 

My car was in for a Check Engine light and Service Air Bag light. Sullivan's was able to diagnose and repair the problems in minimal time and at a more than fair price.They also made me aware of a rear defroster issue I wasn't aware of. Great, stand up people.

star
by Ed H. on 05/07/2015

 

Ed said they did a great job on this visit. He used to do his own oil changes, but it is cheaper for him to have this business do them instead.

star
by Mary L. on 05/07/2015

 

Mary said this business is always very good. They get things taken care of and done. All of the employees are very nice at this facility.

star
by Bob H. on 05/05/2015

 

Bob said they have good service. They take good care of him. Steve and Karen are great people. He has purchased vehicles from them. He has already recommended them to many people.

star
by Chad C. on 05/02/2015

 

Chad said this business is fantastic and they have always been on point with the services for his vehicle.

star
by Tom K. on 05/01/2015

 

Spoke with Tom's wife. She said they are very polite and they do the job quickly. They really know what they are doing.

star
by Winitza T. on 04/27/2015

 

I purchased a 2008 Ford Edge from Karin at Sullivan's. She warm, friendly and very receptive. She told me every little thing that the SUV would need to be 100%-we discussed my options for repairs and I gladly agreed to what we decided and a few days later I picked up my SUV and rode off into the sunset. I LOVE MY VEHICLE and I would and I will refer friends and family members that are looking for a good deal on a vehicle with friendly people that are great to deal with. Loving my car dealer and my car.

star
by CAMILLE G. on 04/27/2015

 

They explained exactly what my car needed and gave me different options available for the repairs.

star
by Steve P. on 04/21/2015

 

Steve said this business took care of him and got him in and out.

star
by Peter F. on 04/20/2015

 

Peter said the job was done on time and the price was right. The employees at this business are very professional.

star
by ANGELA and ROB E. on 04/19/2015

 

I always know Steve and his crew will take great care of me. I wouldn't go anywhere else but Sullivan's!

star
by PHIL I. on 04/19/2015

 

Good service and short wait time

star
by Derek B. on 04/16/2015

 

Derek said this business was done with his vehicle quickly.

star
by Joe R. on 04/14/2015

 

Joe said he loves the business, they did a great job and he mentioned that he is happy with the service.

star
by Joe E. on 04/14/2015

 

Joe said that everything they do for him is great and that is why he keeps going back.

star
by KATHEY T. on 04/09/2015

 

Sullivan's Car Care has ALWAYS done good by me and my family! The people there are ALWAYS friendly, and they know what they're doing! I ALWAYS put my faith and trust into them. My family and I have been taking our cars there for MANY years! FYI there is no "E" in my first name. LOL

star
by PHIL I. on 04/08/2015

 

great service

star
by CARIE T. on 04/04/2015

 

I would recommend this place to anyone. They were very honest and upfront and most of all very, very helpful.

star
by Bruce B. on 04/01/2015

 

Bruce said they do all of his work and they do a good job.

star
by TODD G. on 03/31/2015

 

My car was in recently for an engine performance reason and Steve diagnosed it to a simple sensor. They had my car fixed in a timely manner and at a reasonable price.

star
by David D. on 03/28/2015

 

David said Steve took the time to come out and talk with him, and he was very professional. He can depend on this business to be honest and caring.

star
by Loni P. on 03/27/2015

 

Loni said they did a very good job.

star
by Joseph W. on 03/27/2015

 

Joseph said they do a great job. They did scratch the rim of his daughter's tire this time but they are going to take care of it.

star
by Vanessa W. on 03/24/2015

 

Spoke with Melina. She said the business is always courteous and do things in a timely manner.

star
by Daniel W. on 03/23/2015

 

Daniel said the business is awesome and they are also fast.

star
by Gerald M. on 03/23/2015

 

Gerald said this business takes care of all of his service repairs.

star
by IAN S. on 03/22/2015

 

Steve and his crew are great.

star
by Chelsea S. on 03/21/2015

 

Spoke with Patrick. He said this business has always done good work.

star
by PHIL I. on 03/19/2015

 

good service and speedy

star
by Camille G. on 03/17/2015

 

Camille said this facility is fabulous and she loves them.

star
by SHEILA M. on 03/11/2015

 

as always, the maintenance was performed perfectly.

star
by Kerry O. on 03/11/2015

 

Kerry said the business did a great job. They did everything asked for and the cost was cheaper than expected.

star
by SHERRY T. on 03/05/2015

 

Excellent

star
by JAMES G. on 02/26/2015

 

Overall good

star
by Tony S. on 02/26/2015

 

Tony said he is always satisfied at this business.

star
by Sandy G. on 02/26/2015

 

Sandy said she was recommended to go to this business and was told how good the service was. She found that it was. She was not bored while waiting for her vehicle because there was a television in the waiting room and the service took less than an hour.

star
by Joe E. on 02/25/2015

 

Joe said he has been going to this business for years and they are good people. They always fix his vehicle correctly.

star
by Joe E. on 02/25/2015

 

Joe said he has been going to this business for years and they are good people. They always fix his vehicle correctly.

star
by Jim C. on 02/24/2015

 

Jim said the business is excellent. He has used them for years and they always take good care of him.

star
by Kasandra C. on 02/23/2015

 

Kasandra said they called her. They let her know what was wrong. They wanted her approval and it was done by the end of the business day.

star
by Tony M. on 02/20/2015

 

Tony said he has been dealing with this facility for a long time. They are consistent and very good.

star
by Claudia O. on 02/19/2015

 

Claudia said this business is quick and friendly and polite. Her dealership wanted $900 to fix a problem and this business did it for under $90.

star
by STEVE S. on 02/17/2015

 

i like this place alot

star
by RACHEL N. on 02/15/2015

 

When I drop the nitro off in the am, it is usually done at a respectable time.

star
by Frank G. on 02/11/2015

 

Frank said they were able to get him in and everything was done in a reasonable amount of time. He was happy with the service.

star
by CAMILLE L. on 02/09/2015

 

Tried to give it a 5 star. I like Sullivan's and I'm glad my neighbor told me about them. It's also a very convenient location for me.

star
by Diane C. on 02/07/2015

 

Diane said she has been going to this business for years. She really trusts them and they always have good prices. They are very honest people.

star
by Greg G. on 02/04/2015

 

Spoke with Terry. She said this business is a great facility where they provide good service.

star
by CONNIE L. on 01/31/2015

 

Have been going to Sullivans for years now, they are always honest and fair.

star
by Mark C. on 01/26/2015

 

Mark said his vehicle was done in a timely manner and the service was cost effective. He gets good service and never has to return for the same problem.

star
by AL B. on 01/21/2015

 

Please change the e mail address though, this is Patti's e mail. Mine is realworldmatters@yahoo.com

star
by Chris B. on 01/20/2015

 

Chris said this business finished in a timely manner and exceeded his expectations.

star
by Chuck O. on 01/20/2015

 

Chuck said this business did a great job.

star
by Dave O. on 01/16/2015

 

Dave said he never has any problems and their prices are right.

star
by Steven D. on 01/15/2015

 

Steven said the business was very quick and good.

star
by Ray A. on 01/14/2015

 

Ray said he is completely happy with this business. He does quite a bit of work with them.

star
by CAMILLE L. on 01/09/2015

 

I really feel safe taking my car to Sullivan's. Being a female you often get taking advantage of, I don't feel that at Sullivan's. I feel there being honest with me and that's what it's all about. I just took my Jetta in and Steve said if the lights come back on call right away. I like that. They care about their customers.

star
by MADELINE A. on 01/04/2015

 

Sullivans is a clean building with a knowledgeable staff. All the staff are polite and courteous.

star
by Bruce B. on 01/02/2015

 

Bruce said his company always uses the business and they do a good job.

star
by Diana S. on 12/29/2014

 

Diana said she had to take her vehicle back to get something fixed. They fixed it right away and they were very polite. The technician did a fabulous job.

star
by Diane M. on 12/24/2014

 

Spoke with Bonnie. She said this business was very friendly, nice, and helpful.

star
by Graham S. on 12/23/2014

 

Spoke with Sandy. She said this business was honest and friendly.

star
by Kim M. on 12/23/2014

 

Kim said they are really good and they explained everything to her.

star
by MICHELLE D. on 12/20/2014

 

I appreciate that I get honest feedback at Sullivan's. They do not try to sell or fix anything that isn't broken. I highly recommend Sullivan's for all your car care needs.

star
by Greg G. on 12/20/2014

 

Spoke with Terri. She said their customer service is phenomenal. They will keep working on her vehicle until she is satisfied.

star
by Mark B. on 12/20/2014

 

Mark said he loves this business. They are honest and his concerns are their priority. This business solves the problem and they do not take advantage of it. Overall, they provide the service and they do not gouge him.

star
by STEVE S. on 12/18/2014

 

The problem I was having with my car was very difficult to diagnose but Steve and crew were determined to find it. They did find it and fixed it! Great job, guys!

star
by DAVID S. on 12/17/2014

 

As part of the deal when we traded in our old van for a nicer model, they switched the radio out of the old van into my old jeep to replace the one in the jeep whose display had died.

star
by Kristina W. on 12/15/2014

 

Spoke with Quincy. He said the business is quick and gave him a good outcome.

star
by JESSE G. on 12/10/2014

 

I went in for an inspection, and they looked my whole car over and pointed some things I needed, they even brought me in the shop and showed it to me so I know it was legit

star
by Barb U. on 12/08/2014

 

Barb said she had done business with them in the past and she has always had good service.

star
by CAMILLE L. on 12/06/2014

 

I like it there because being a female sometimes garages tend to rip you off. I feel that they are honest and friendly.

star
by TONY B. on 12/05/2014

 

I have been a customer of Steve's even before he started his own business. I trust him with both my personal and company vehicles and have always found him and his staff to be excellent and thorough mechanics and accommodating in every way. I have also bought pre-owned cars from him. I can't say enough good things about the guy.

star
by Steve F. on 12/04/2014

 

Spoke with Mary. She said she just got the vehicle back yesterday and it has to run awhile, but the service was good.

star
by TED S. on 11/28/2014

 

very knowledgeable , honest business

star
by STEVE S. on 11/27/2014

 

Steve, Karen and Lindsey always take care of my repair issues in a timely manner with quality work!

star
by RAYMOND R. on 11/26/2014

 

Sullivans Car Care Center Has very respectful people. They give you very good service. I would recommend them to everyone.

star
by Joshua R. on 11/26/2014

 

Joshua said they do a good job for him.

star
by Sheila M. on 11/22/2014

 

Spoke with Bud. He said this business provides excellent service all the time. The snow tires they put on are excellent.

star
by Mike K. on 11/22/2014

 

Mike said the receptionist was pleasant. The technician was helpful and knowledgeable, and he explained it to him in a way so he could understand.

star
by Ken C. on 11/22/2014

 

Ken said everything went as explained and this business does a good job.

star
by TED S. on 11/20/2014

 

wouldn't trust my vehicle at any other place. Sullivans Care Car is an upstanding, trust worthy shop. They are honest, which is very rare these days. Work is commendable. Fair pricing.

star
by Chris D. on 11/20/2014

 

Spoke with Penny. She said this business is very polite and they explained what needed to be done. They also waited a few days for her to get her funds together.

star
by Heather P. on 11/18/2014

 

Heather said they did a good job.

star
by Walter A. on 11/11/2014

 

Walter said the pricing is good at the business. He was able to get his vehicle in for service without any waiting.

star
by Kevin P. on 11/11/2014

 

Kevin said he was satisfied with everything.

star
by Jim C. on 11/11/2014

 

Jim said they did a good job, in a timely manner.

star
by Stewart C. on 11/03/2014

 

Stewart said this business got his vehicle running just fine and they did great.

star
by JAMIE and SCOTT C. on 11/01/2014

 

I am always taken care of with respect and care. They are always honest and make sure that our cars are safe for me and my family to be in. Not only will they verbally tell you this, but they also show you why and give explanations so that you understand why. I recommend them to everyone! There aren't many auto shops out there that provide this this level of service!

star
by Frank G. on 10/23/2014

 

Frank said he is pleased with the work and they provided accurate timing getting it in and out.

star
by Dave O. on 10/20/2014

 

Dave said this business was on time and had good prices.

star
by Robert A. on 10/20/2014

 

Spoke with Lori. She said the business was excellent, as always.

star
by Joe E. on 10/20/2014

 

Joe said this business did everything they were supposed to and the service was good.

star
by Brian B. on 10/18/2014

 

Brian said this business was quick and did a good job at a good price.

star
by Tony B. on 10/16/2014

 

Tony said they have been his service provider for 20 years and he thinks they are great.

star
by RON L. on 10/12/2014

 

Had spark plugs and wires changed here. Did a great job, big increase in performance and gas mileage.

star
by Kathey T. on 10/07/2014

 

Kathey said they have always been good. Her husband would always take his vehicles there before he passed away. They treat her well and she trusts them wholeheartedly. Her son and granddaughter also go there. They are pleased too.

star
by Diane M. on 10/02/2014

 

Spoke with Joanne. She said they are very helpful.

star
by Charles B. on 09/30/2014

 

Spoke with Lisa. She said the facility provides really good service and she is always happy with them.

star
by Joshua R. on 09/30/2014

 

Joshua said they do a good job.

star
by Leah H. on 09/27/2014

 

Leah said she has always liked this business and she has never had an issue with them. They are always courteous and fair to her. She knows they will not cheat her.

star
by STEVE S. on 09/24/2014

 

Once again the Sullivan Team took care of our issues in a timely manner at a competitive price. They informed me of issues that I needed to be aware of without trying to pressure me into making the repairs immediately.

star
by Randy B. on 09/24/2014

 

Spoke with Alice. She said they have always been happy with the service provided by the business.

star
by GLORIA V. on 09/23/2014

 

The people are very friendly and the owner is very open and honest and their work is great.

star
by Timmy P. on 09/23/2014

 

Timmy said the work done was excellent and there were no problems.

star
by Tony S. on 09/23/2014

 

Tony said the business does what they say they are going to do and the service is good.

star
by Dean G. on 09/23/2014

 

Dean said the business has always done right by him.

star
by Barb A. on 09/23/2014

 

Barb said it was wonderful service.

star
by ROBBIN H. on 09/22/2014

 

They sell junk auction cars, then don't want to stand behind the so-called "warranty" The owners wife is patronizing and rude

star
by Lesley W. on 07/23/2014

 

Lesley said they provided perfect service.

star
by Allan B. on 07/23/2014

 

Allan said he has been going to the business a long time, and have always done well.

star
by Bob M. on 07/22/2014

 

Bob said he has been going to this business for a long time. They have great service and they have him and out in a short amount of time.

star
by William J. on 07/22/2014

 

Spoke with Tonya. She said she always receive good service at this business.

star
by Melissa P. on 07/22/2014

 

Melissa said this business promised her they would have her vehicle for one day. They ended up having it for two days. She was left with no vehicle.

star
by Chuck O. on 07/18/2014

 

Spoke with Robin. She said they were done in a timely fashion. They had reasonable pricing.

star
by PHIL I. on 07/15/2014

 

good service

star
by Chris K. on 07/09/2014

 

Chris said the business has helped him with all his needs.

star
by Sandy G. on 07/07/2014

 

Spoke with Martha. She said it was convenient and they did good work.

star
by Brandy E. on 07/05/2014

 

Spoke with Matthew. He said the owners, Steve and Karen, always take good care of Brandy.

star
by TODD G. on 06/25/2014

 

Every time I'm at Sullivan's Car Care my car gets serviced correctly and fairly priced. Never approached with a "hard sell" for extra parts or labor. Always a pleasant experience dealing with Steve and his staff!!!

star
by Fred R. on 06/23/2014

 

Fred said the service is great every time. The people are friendly and very polite.

star
by Joe E. on 06/23/2014

 

Joe said the service he received was good.

star
by MARY LYNN D. on 06/22/2014

 

Steve and company are great to do business with always recommend his business staff is great thank you Steve and company

star
by Chris H. on 06/21/2014

 

Chris said he got exactly what he wanted and they were able to get him in and out in a timely manner.

star
by SHAWNA B. on 06/14/2014

 

Great customer service, always friendly, and wonderful turn around to getting my car fixed/maintained in a timely manner!!

star
by PHIL I. on 06/14/2014

 

great job

star
by RONNIE G. on 06/10/2014

 

I've been using this garage since it opened around 2001 or so. It's not too small, and not too big. They are always, above all else, honest and trustworthy. That's not easy to find in an auto repair shop. The service is always fast, and the new facility is large and convenient. Why go anywhere else for maintenance of your vehicle.

star
by PHIL I. on 06/08/2014

 

great service

star
by DAVID D. on 06/06/2014

 

They are always willing to work with you for appointments.

star
by James B. on 06/06/2014

 

James said they fixed the problem.

star
by Willie W. on 06/03/2014

 

Willie said they do good work.

star
by Maurice S. on 06/03/2014

 

Maurice said this business provides good service.

star
by Al G. on 06/03/2014

 

Al said the staff at this business is very informative and thorough.

star
by STEVE S. on 06/02/2014

 

Being able to trust your mechanic is very important. I know with Sullivan's I won't get something don't need and will get exactly what I do need!

star
by Dave O. on 05/22/2014

 

Dave said this business never gives him problems.

star
by Diane M. on 05/20/2014

 

Spoke with Mary Jane. She said this business is very good.

star
by Chuck O. on 05/15/2014

 

Chuck said his experience at this business was fantastic. They did a great job on his vehicle.

star
by Randy B. on 05/15/2014

 

Spoke with Alice. She said the facility is very dependable and she feels she can trust them. They are done when they say they will be and charge you for the price they quote. Every time she has used them she has been very happy.

star
by TODD G. on 05/14/2014

 

Every time I come to Sullivan's I know I will get an honest quote on the work that needs to be done. And it's done right...never need to bring it back for the same problem.

star
by Frank G. on 05/13/2014

 

Frank said he does not have a problem with this business.

star
by Allan B. on 05/12/2014

 

Allan said this business always does right by him and they do a good job.

star
by Harry B. on 05/12/2014

 

Harry said he was pleased with their service.

star
by Steve S. on 05/08/2014

 

Steve said he has been going to this business for years and everything has been good.

star
by DERECK K. on 05/04/2014

 

Repairs are always correct the first and are done in a timely manor

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by ANGELA and ROB E. on 05/02/2014

 

I can't imagine going anywhere else. Steve and his crew are wonderful. They take the utmost care of their customers. Love this place.

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by Lisa A. on 04/26/2014

 

Lisa said she was referred to this business if she ever had problems with her vehicle. They took care of her a lot quicker than she expected. She wants them to know that they are an awesome business.

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by STEVE S. on 04/25/2014

 

The job was finished when promised at the price quoted. Steve could have "pushed" an oil change on me, but instead chose to simply give the info to make up my own decision. When we discovered a little mistake after getting the car back, Steve told me to bring the car back and they would correct the problem right away - without having to make an appointment.

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by SHANA B. on 04/25/2014

 

I have taken my vehicles to Steve and his crew for over 20 years. They always take the time to not only explain the issues but the pros and cons to my repair options. They are friendly and effecient. They are truly the best in car care and customer service!

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by Tony M. on 04/24/2014

 

Tony said this business did a good job.

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by Eric D. on 04/21/2014

 

Eric said he took his vehicle in for a broken headlight and a loose spring. This business wanted to charge him $340 for it, so he just drove away. He would not recommend them to others.

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by Greg G. on 04/16/2014

 

Spoke with Terry. She said the staff was great to deal with. The prices are reasonable and the business is a great place to take a vehicle for service.

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by Bob G. on 04/14/2014

 

Bob said the business has good service, good people, and take care of his vehicle needs. He has no problems or complaints with this business.

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by JIM H. on 04/11/2014

 

Great people to work with. They took an impossible situation and found affordable options and worked with us to find a solution. The work was top notch and Karen in the office was very professional. The mechanics definitely know what they are doing and were able to complete the work quickly. We will be back!

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by Shawna B. on 04/11/2014

 

Shawna said this business is very courteous and helpful. They get the job done in a timely manner.

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by John C. on 04/10/2014

 

Spoke with Elaine. She said they are very good at what they do.

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by Connor F. on 04/09/2014

 

Spoke with Michelle. She said this business covered everything. They are excellent.

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by joe y. on 04/08/2014

 

Went there with my truck making a noise they said they were busy..... but they looked at it anyway just because they said they wanted to make sure it was safe for me! They fixed it fast the very next morning

Contact us today


near by local auto car shop
3500 Brewerton Road
North Syracuse, NY 13212
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